Hotels with Airport Shuttle in Kuala Lumpur City Centre

"We had multiple issues with our stay - in our room the rainfall shower head didn’t work, and water leaked on the floor where we had to block it with multiple towels. The water was not warm enough. The design of the hand wash basin was poor, where water leaked behind the sink. There were moths behind the screen which goes in between the bathroom and bedroom. There was also a damp smell in the bed. There aren’t any windows to open in the room so the room isn’t well ventilated, even when using the air con. The rooms do not look like the pictures online. We informed staff and this was not followed up with until our last night where they offered to send an engineer, but there was not point as we were about to leave. There was also a planned power outage during our stay which we should’ve been told about before we arrived so that we could have the option to book another hotel instead. Staff gave us a complimentary free dinner one night, but we would’ve preferred compensation. Very disappointing stay for a double tree hotel, and would not stay again. The only enjoyable part was the breakfast and the kind staff there "

"Friendly staff"

"Great location across from Pavilion mall. Confortable bed and friendly service. Amenities and property is older, but adequate."

"The hotel was wonderful and the staff beyond polite. I particularly enjoyed meeting the Concierge Team, which arranged exactly the trip I wanted. Danish was extremely helpful when a miscommunication occurred and I needed immediate assistance. I felt very well taken care of! "

"My favorite place location Staff as nd service "