Shangri-La Hotels and Resorts, Kuala Lumpur City Centre hotels

Love this place! Convenient to grab to TRX and restaurants nearby! Apartment is sparkling clean, tv in each room. Nice bedding and five star service from the staff. Swimming pool opens till 11pm and my kids could swim after dinner! Breakfast was perfect and staff always greeted us with smiles.

Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍 Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread. Checkin & out has no issue. Front desk staff Nik was excellent. Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time! But it would be better if the toilets door could be latched & comes with shower curtain....

The property is located in a brand-new skyscraper that is yet to be completed and launched. It is very, very quiet (felt like I was the only person in the entire building). Facilities work fine and are brand new. Reception staff also good. Biggest drawback: Jewel Oxley is not yet in any ride or delivery app, so couriers and drivers deliver to building next door or wait for you somewhere completely different. Overall good stay.

We had a lovely stay at EQ, KL. The hotel and the hospitality were outstanding. Spacious rooms and friendly staff at the check in counter. Overall, a very pleasant experience.

Service of this hotel is top-notch! Got a free upgrade to Deluxe Suite! The hotel design is one of the best in KL! Highly recommended!

Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers. Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping. The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...

Aircon was nice and cold. Good buffet spread and friendly staff. Only gripe was that rooms are a little small and the shower area can get slippery.

I love everything about this hotel

Nil

It was a luxurious experience, the service was out of this world and the entire property just felt really safe with a super nice view from the room. The breakfast and food were pretty good as well and it was definitely worth the price for the stay if you are looking for something more luxurious. The room was very spacious together with the toilet and there was even a toto washlet toilet bowl!

Everything about the hotel was flawless. Had an incredible stay with a superb view of the Petronas Towers. Super convenient to get to KLCC and other shopping areas! It was a restful stay that we enjoyed very much.

The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens

This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.

Even is old hotel but still keep high quality and 5star service.

A very nice location right next to the twin towers. Fantastic roof-top bar with pool, overlooking the twin towers. Fantastic bunch of team, from the check-in team to the customer service by the pool, the conciege and the roof-top bar. Special mention of Dolly, who made our day from the moment we step foot into W.

Awesome stay, clean and walk able to Bukit Bintang.

Beautiful hotel and convenient place. I always use this hotel in KL