Lake Mead National Recreation Area Hotels from S$64

"Great hotel with position"

"Casino was nice and clean. Only complaint would be their check in process. They have kiosk machines that make it easy but my friend and I wanted to be on the same floor so we had to wait in the normal line. The line wasn’t long but only two windows were open so it took about 30mins before we were helped. Checking out on the kiosk was simple and quick. "

"My first impression was disappointing due to the strong cigarette smell upon entering the hotel. I understand that smoking is allowed in Las Vegas properties, but in other hotels the odor is not nearly as intense as it was here. I arrived late for check-in, around 11:00 PM (official check-in time is 3:00 PM), so it felt unreasonable to still wait nearly 30 minutes to receive my room. At check-in, I requested housekeeping service. However, during my 7-day stay, my room was cleaned only once—and that was after I had to request it again at the front desk. This level of service is not acceptable. I also find the lack of transparency regarding daily fees to be misleading. The advertised rate ends up being significantly higher (close to 50% more) once additional fees are added. This should be clearly communicated upfront. Additionally, charging guests to receive packages (for example, from Amazon) is unreasonable—especially considering that guests are already paying extra daily fees. This should be included as a basic courtesy. Lastly, the air conditioning unit in the room was excessively noisy for a hotel environment, which negatively impacted comfort. This is something that definitely needs improvement. On a positive note, the hotel offers several convenient food options, has a well-organized and spacious area for rideshare pickups, and provides a comfortable space to wait for tour buses. It is also a great advantage that the property is internally connected to two other ho"

"The parking garage is horrible"

"Definitely enjoyed our stay. Could see the some things needed to be updated and repaired. Also maybe take out a few.of the cabana/day beds and have more chairs avaliable to use in the pool area."

"Great looking property but surprised by some shortcomings: 1) room hadn’t been properly cleaned when we arrived and every day there were noticeable things missed during cleaning, 2) even with extra “resort fee” WiFi only covered 2 devices, 3) no fridge or coffee maker in room, 4) parkade exit is well known for malfunctions and indeed took 20 minutes for Uber to get out, 5) swimming pool was dirtier than expected. "

"Rooms were clean but the workers were rude as heck and you have to pay for parking even though you stay there"

"Great experience"

"Housekeeping only came once throughout my stay even though it was requested daily, guest services hung up on me multiple time when trying to figure out the issue "