Beach/ocean view

Reviews of Langkawi Lagoon Resort

3 out of 5
Langkawi Lagoon Resort
Lot 78, Jalan Kuala Muda, Padang Matsirat, Langkawi, Kedah

Reviews

5.8
Rating 10 - Excellent. 0 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 3 out of 12 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from zul on 7 May,2019
thank you for choosing us. please do come again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrival at hotel very confusing with to receptions in same hotel Over first rooom was not claen at arrival ( dirt in all drawiers and araound the room)l The second room not much better but possible to stay in, ask for an better room , no one avalible. We paid for a Deluxe Seaview room but only got a standard room with sea view. Very disipointing. Cleaning not good, ghad to ask for claen towels and toiletteries several times. No pool towels and pool not clean
Stayed 10 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience I had. Bad in cleanliness, poor service. Run down condition
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The hotel is beautifully located at the cove of the island and I could view the sunset. The room given to us was spacious and comfortable especially for the young children. The swimming pool could be viewed from our room so we could monitor the children while they were playing. Good. Now come to the bad experiences...The facilities in the hotel are lacking for e.g. we did not have a telephone in the hotel when we check in. We have to ask the front office for it. It was indicated in the booking form that we needed transport to and fro the airport since we have 2 toddlers and a baby with us but it did not arrived. We have to get our own transport which cost us M$25.00 to and fro the hotel. Why were we not informed that there is no ferrying of guest from the airport??
Stayed 4 nights in Nov 2018

8/10 Good

Aleksander, Lublin, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price to value option
I stayed with three friends in Langkawi Resort for two nights and it was a good price to value option. Hotel stuff was really nice and always ready to help. I would definitely stay there again.
Stayed 2 nights in Sep 2018

8/10 Good

Pansy, Bandar Utama, PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Bing Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

2/10 Terrible

NK, Jakarta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Safetybox No hot water on the second day No bath towels after cleaning room Though had heard that at check-in 2 is said to be three o'clock had to wait The worst staff at work Breakfast menu is less tasty
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
전반적으로 숙소가 낡았고 어메니티도 제때 교체해주지 않았습니다. 에어컨이 잘되고 침대가 많았던건 좋았습니다.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018