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Hotel Kokusai 21 Nagano

3.5 star property
Hotel with 4 restaurants, near Zenko-ji Temple

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Photo gallery for Hotel Kokusai 21 Nagano

Chapel
Restaurant
1 bedroom, premium bedding, desk, soundproofing
Lobby
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Non-Smoking, South Wing

1 bedroom, premium bedding, desk, soundproofing

Double Room, Non-Smoking, South Wing

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non-Smoking, South Wing

1 bedroom, premium bedding, desk, soundproofing

Single Room, Non-Smoking, South Wing

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Non-Smoking, South Wing

1 bedroom, premium bedding, desk, soundproofing

Twin Room, Non-Smoking, South Wing

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Flat-screen TV
Premium bedding
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Agata 576, Nagano, Nagano-ken, 380-0838

What's nearby

  • Sanmon Gate - 14 min walk - 1.2 km
  • Zenko-ji Temple - 15 min walk - 1.3 km
  • Nagano Prefectural Shinano Art Museum - 18 min walk - 1.6 km
  • M-Wave Olympic Memorial Arena - 7 min drive - 6.5 km
  • Nagano Olympic Stadium - 10 min drive - 10.4 km

Getting around

  • Nagano Station - 14 min walk
  • Nagano (QNG) - 15 min walk

Restaurants

  • ‪長野県庁 マド MADO - ‬5 min walk
  • ‪花梨 - ‬2 min walk
  • ‪ドーノドーノ - ‬1 min walk
  • ‪すや亀本店 - ‬6 min walk
  • ‪飲み喰い処にしやま - ‬6 min walk

About this property

Hotel Kokusai 21 Nagano

Hotel near Zenko-ji Temple
Take advantage of a coffee shop/cafe, a hair salon and dry cleaning/laundry services at Hotel Kokusai 21 Nagano. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a conference centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, a banquet hall and a vending machine
  • A gift shop, a porter/bellboy and meeting rooms
  • Guest reviews give good marks for the overall condition
Room features
All 148 rooms offer comforts such as premium bedding, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (JPY 1,000 per stay; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 per person
  • 4 restaurants
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 1000 per stay (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Frequently asked questions

Is Hotel Kokusai 21 Nagano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kokusai 21 Nagano?

Self-parking is available for JPY 1000 per stay. Limited spots are available.

What time is check-in at Hotel Kokusai 21 Nagano?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Kokusai 21 Nagano?

Checkout is at 11 AM.

Where is Hotel Kokusai 21 Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Kitano Cultural Center and Zenko-ji Temple. Gondo Shopping Street and Junen-ji Temple are also within 10 minutes. Nagano Station is 14 minutes by foot and Nagano (QNG) is 15 minutes.

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Hotel Kokusai 21 Nagano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 225 reviews
Rating 8 - Good. 87 out of 225 reviews
Rating 6 - Okay. 16 out of 225 reviews
Rating 4 - Poor. 4 out of 225 reviews
Rating 2 - Terrible. 3 out of 225 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, convenient location, helpful staff
Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and efficient at check in and check out.
Stayed 1 night in Apr 2025

10/10 Excellent

Alaura

Liked: Cleanliness, property conditions & facilities
My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great town. Great hotel with spacious room.
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mary-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 1 km from railway station so walkable. Room spacious and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Nice hotel with a frequent bus shuttle to the station and temple
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the 8 th floor is wonderful. You can watch the snow cats grooming the ski areas at night
Stayed 6 nights in Feb 2025

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, nice breakfast and comfy beds
Stayed 1 night in Mar 2024

10/10 Excellent

waiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a shuttle from the train station to the hotel. Also, Mai, manager, resolved any issues we had quickly and professionally. The room was spacious and the location is close to the temple, restaurants and shops.
Stayed 2 nights in Dec 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst "4 star" hotels I've ever stayed at. Bad: far from station, horrible beds, dirty, outdated, filthy laundry room with only 2 machines Good: the common areas look nice?
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
Stayed 5 nights in Jan 2025

8/10 Good

Megumi

Liked: Amenities
良かった
Stayed 1 night in May 2025

10/10 Excellent

ノリコ

Liked: Amenities, property conditions & facilities
水回りは最新型ではないが部屋全体が清潔感があり良かった 長野駅までも善光寺までも歩ける距離で また利用したい
Stayed 1 night in May 2025

10/10 Excellent

Rie

Stayed 1 night in May 2025

8/10 Good

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3名1部屋の対応と チェックアウト後に荷物を預かって頂けてありがたかったです。 スタッフの方の対応、朝食のブュッフェも大変よかったです。 ルームキーがカードでない事。 周辺に夜食事する所が少なかった為、評価4とさせて頂きました。
Stayed 1 night in May 2025

6/10 Okay

??

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
良かった点 朝食が美味しかった。 スタッフの人の挨拶が良かった。フロントサービスやシャトルバスの人も親切でした。 イマイチなところ 部屋にバスタオルとパジャマがなかったので電話して持ってきてもらった。 床にゴミが落ちていた。タオル、パジャマがないのは掃除が途中だったのでしょうか?
Stayed 1 night in May 2025

10/10 Excellent

KURASHIMA

Stayed 1 night in May 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist nicht nur in die Jahre gekommen sondern müsste längst renoviert werden. Wir hatten ein Zimmer in dem das Sofa dreckig und zerrissen war. Es war ein vierer Zimmer, mit zwei Rollbetten hinzugefügt. Überall lagen Haare. Das Zimmer war überhaupt nicht mehr sauber zu kriegen. Der Teppich war uralt. Auch die Bettdecken waren Uralt und mit Federn. Hygienisch absolut unmöglich!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosy

Stayed 2 nights in Apr 2025

8/10 Good

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025