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Reviews of Renaissance Nanjing Olympic Centre Hotel

5 out of 5
Renaissance Nanjing Olympic Centre Hotel
139 Aoti Street, Jianye District, Nanjing, Jiangsu

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific rooms (admittedly, I had a junior suite, but it was among the best I have stayed in, especially considering how reasonably priced it was), excellent breakfasts in a pleasant restaurant, but most of all, super-helpful and friendly staff even when there was a bit of a language barrier. Extremely minor nit: my mattress was a bit saggy in the middle—should be replaced.
Stayed 5 nights in Sep 2019

10/10 Excellent

NataliaW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful, I forgot my jacket in the room but they kept it for me until I retrieve. The building is decorated well.
Stayed 1 night in May 2019
Response from Rachel Yin on 18 Jun,2019
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us a We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

10/10 Excellent

chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还行吧
还可以
Stayed 1 night in Nov 2018
Response from Rachel on 24 Dec,2018
亲爱的住客，感谢您选择入住南京华泰万丽酒店，并对酒店给出肯定的评价，我们期待您的再次光临，感受酒店更加优秀的服务与产品！

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent amenities and service. Staff was quite eager to please. New hotel, so it is quite clean and fresh, located directly across the street from the venues used for the recent Youth Summer Olympic Games. Also ample high end shopping nearby if you're so inclined.
Stayed 1 night in Mar 2018
Response from GM on 26 Mar,2018
Dear Brian, Thanks for your time sharing your experience with us, I'm glad you enjoyed your stay and loved our amenities and service. Next time when you come back, don't forget to try our Chinese Restaurant on 3rd floor, you'll love it! Best Regards General Manager Tom

8/10 Good

Jiasong

Liked: Staff & service, property conditions & facilities
Business trip to Nanjing
The only complaint I have is when I arrived, they gave me a non-smoking room on the non-smoking floor but when I walked into my room, it smelled of cigarette smoke!
Stayed 1 night in Oct 2017
Dear Jiasong, Thanks for taking time sharing your experience with us. We pride ourselves on delivering a memorable hotel experience during your stay, but unfortunately fallen short of that goal. Please accept our sincere apologies. Really feel sorry to make you feel uncomfortable this time. Hope to see you soon, we will return you a perfect experience! Best Regards General Manager Tom

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hsia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Yiching

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

yaozu

Disliked: Staff & service
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Rachel Yin on 5 May,2019
DearGuest， Thank you for staying at Renaissance Nanjing Olympic Centre Hotel. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Rachel Yin on 30 Apr,2019
亲爱的宾客，感谢您对南京华泰万丽酒店的支持，我们希望您能将更多的入住体验与我们分享，期待您的再次光临！

8/10 Good

CC, Tokyo

Business traveller
Liked: Staff & service
I wish the Starbucks opens earlier.
Stayed 2 nights in Mar 2019
Response from Rachel Yin on 25 Mar,2019
Dear guest ,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from 总经理Tom on 13 Nov,2018
亲爱的住客，感谢您选择入住南京华泰万丽酒店，并提交您的入住感受。我们期待您的再次光临，感受我们更加优秀的服务与产品。 Dear Guest，thank you for your stay in Renaissance Nanjing Olympic Centre Hotel，and share your comments with others. We look forward to welcoming you back again.Sincerely!

10/10 Excellent

Su kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결도가 매우 마음에 들었고, 덕분에 화장실 욕조도 안심하고 쓸수 있었습니다~
Stayed 3 nights in Sep 2018
Response from Rachel on 28 Sept,2018
감사, 우리는 당신의 재차 입주하기를 기대합니다.

8/10 Good

HAU AUGUSTUS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Tom on 11 Apr,2018
Dear Anonymous, Thanks for sharing your experience with us, I'm glad you spent a wonderful time when you staying in our hotel, we all hope to see you again in the next future. Best Regards General Manager Tom

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Kehua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017