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"Facilities were comprehensive and very clean. Hotel is very near tourist attractions. Hotel buffet dinner is very good and worth the money."

"Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park. "

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"Truly a pleasure to stay here. The public bath facilities are amazing, the room was impeccable and breakfast and dinner excellent. "

"Very friendly & helpful staff, we should learn Japanese in order to communicate better. The hotel is luxurious, a bit worn down and needs refreshing. Excellent location with free shuttle easily accessible"

"Staff was very friendly and food was delicious."

"Very clean and well run. Staff are "

"Stayed in Japanese Traditional Room with Private Open Air Bath. The pictures on Expedia are a true representation of the accommodation but the stay was even better than anticipated. Kaiseki meal in private dining room was wonderful and showcased a lot of the local food. The tatami room and sitting area in the room was nice and relaxing and the futons were perfectly set by the time we returned after dinner. The balcony onsen was a lovely warm contrast to the chilly wintry air. The public baths were also very clean and had a variety of temperatures for both inside and outside. Very close walk to the temple and Hell Valley. Included breakfast was also very delicious with impeccable service. Sad to have only stayed one night!"

"Excellent guesthouse with very well equipped kitchen, complete with stove and rice cooker. Few minutes walk from train station with nearby supermarket and a few restaurants. It was a fantastic location, for early train departures. Bus to Noboritbetsu Onsen outside the train station. I especially liked all the tourist information they made available for guests, not just about the area but also of Hokkaido. "