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"Incredibly beautiful resort. Amazing grounds, delicious food, kind and attentive staff. Truly a special place."

"Good Service and English is good from the customer service. "

"The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so. "

"住宿很整潔，設備齊全，小木屋的內部裝修小巧精緻，感覺舒適。"

"Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!"

"Great resort! A must go if you are travelling with kids"

"Absolutely beautiful hotel and the views are breathtaking"

"The design is really nice and stylish, with friendly staff and a good breakfast!"

"Incredible views!! Amazing architecture! You can’t get a coffee anywhere on the property before 10 am unless you pay for the whole breakfast!!"

"The staff and property were incredible."

"Family friendly onsen"

"Incredible grounds and maintenance on the property. Very quick responses via email before we even arrived. Instead of writing a lengthy report, I think it is enough to say that I can’t really point out any faults."

"So good"

"Great place stay. Loved the tatami room with a really nice view to the lake. The Onsen was great too, pity it was closed for maintenence in the morning when I wanted to check out."

"The location of the hotel on a bluff above Lake Toya gives guest an incredible view of the lake and adds to a feeling of quiet and luxury. Excellent service, along with beautiful rooms and dining (breakfast included with the dinner an option) are further enhanced by an open bar lounge and free shuttle to the lake shore for fire works. Excellent place to stay!"

"Great location and hot spring baths. Breakfast and dinners were wonderful and had a great view of the lake"

"Great stay"

"Nice and inexpensive hotel at a great location. I could see the fireworks from my room. They had welcome services where free drinks and tsunami foods are served until 9pm. Onsen facility was very nice. Strongly recommended."

"Great location and staff were courteous."