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"Excellent location with great ammenities within the hotel. Free shuttle bus is also available between Narita Terminal 1, 2, and 3. Shuttle bus also goes to a local mall called "Aeon" and a nearby train station by the mall. Reasonably priced hotel with very accomodating staff. We stay here all the time! Look forward to our next visit."

"Clean room, staff were helpful, but its a bit pricy still"

"Amazing staff and very clean hotel! The rooms are small but normal for Japan! The hotel is in a great location close to the train station great travel hub! And very walkable to main Tokyo highlights! Couldn’t recommend more and have free luggage lockers for after checkout! "

"The staff was amazing-very welcoming and helpful. The room was standard size for Japan (a little small compared to American size) but the amenities provided more than made up for the size of the room-especially the pajamas. They had a great selection of personal care products in the lobby to choose from. The hotel is in a quieter area of Shinjuku (which was nice to get away from the craziness near the Shinjuku station) but still close enough to walk to everything in Shinjuku. "

"Clean and convenient location"

"Everything at the hotel was perfect! Only thing I would say is the room were a little small. "

"The rooms are very nice modern spacious . The corridor looks outdated though but still clean . Nice to have the adapters and multi cables available in the room . Toilet within the room is spacious bright clean and modern . Will definitely stay here again if I m back to Tokyo. Do remember to check if the room type comes with access to the sky lounge as I forgot to do so"

"Clean room, polite staff and the auto check-in counters were amazing! Love that there is a laundry here. Good for people like us on long trips. "

"Very clean modern room with enough amenities. Conveniently connected internally to the international terminal 3 with easy walking distance. Check-in and checkout are both self-served with simple instructions. Loved to stay in this hotel."