Highgate Independent, Normandy Shores hotels

"Staff were extremely rude and disrespectful "

"The AC WAS NOT WORKING "

"The hotel is in a great location but the room and overall inside of the hotel doesn’t really look like the photos. It is not very clean or well kept. "

"Clean room and accommodating staff members."

"We had an unexpected stay here. Originally booked at another hotel that was not a good fit. Last minute we changed resorts. This was by far better than my expectations. The smell walking in was luxurious. The staff was more than accommodating. They did everything they could to make our stay special. I would definitely stay here again!"

"We enjoyed our stay. Amazing location to the beach, great restaurants, beautiful rooftop pool. Can’t be the scene on Ocean Drive!"

"There is no noise insulation. The sounds of jets and trains were loud all through the night. "

"This is the fourth time I stayed at a CitizenM, twice at this location, and each stay the room never gets cold enough. "

"Property was clean & well maintained "