Northern Phoenix Resorts

"Needs major renovation. Coffee maker in roomer is incomplete and I asked if I could get a coffee the front desk said no they didn’t have any. Then when I said the coffee maker was incomplete miraculously they could get some coffee. I would call it shady at best because the door jams were split so we got another room and you could see that door has been repaired. Didn’t feel safe. They also wanted a $50.00 deposit when we door there. "

"Not good breakfast, hot tub was broken "

"The hotel is currently undergoing renovations. We were woken up at 6 AM in the morning with loud drilling in the sound of trucks backing up. The renovations don’t look like they are going to be completed anytime soon. We were put in a room that backed onto the renovations and it was an eyesore. Was also loud drilling in the room next-door to us, which resulted in an uncomfortable stay. The waterpark is the selling feature which looks better in pictures than in real life. But the kids enjoyed it. The room was clean, but I would not recommend staying here at this time. "

"Room was not cleaned very well, there was no coffee maker in the room and no coffee made in the lobby. There was no phone in the room to call or a closet to hang clothes. Looked like the bathroom door had been kicked in previously and not fixed well."

"Was ok"

"Great location! Good food and breakfast!"

"Wonderful facility. Staff is helpful and always friendly! Breakfast was delicious every day. The evening host for beverages and snacks was always great! The pool and hot tub area are clean and well cared for. Enjoyed both each day. Room was comfortable and spacious. Loved our balcony. Highly recommend! "

"Great breakfast buffet"

"This is the second stay at this hotel within the past two weeks. My first rating was 5 stars, but I'll have to downgrade to 3 for the latest stay. Don't get a room on the west side of the hotel. It faces the local freeway and you hear all the traffic noise. Also the A/C unit sounded like a propeller airplane whenever it cycled resulting in a mostly sleepless nite. "