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Overview of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Guest reviews

4.6 / 5Wonderful
1,005 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationBali Nusa Dua Convention Centre8 min walk
Popular LocationBali Nusa Dua Theater9 min walk
Popular LocationNusa Dua Beach11 min walk
AirportDenpasar (DPS-Ngurah Rai Intl.)13 min drive

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  • Deluxe Room, 2 Single Beds, Garden View

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, Lagoon View

    Room amenities

    • 36 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Deluxe Studio, 1 King Bed, Balcony

    4.2/5 guest room rating

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Deluxe Studio, 2 Single Beds, Balcony

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Pool Access, Balcony

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, Pool Access

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Studio, 1 King Bed, Pool Access, Balcony

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Studio, 2 Single Beds, Balcony (Studio Lagoon Access)

    Room amenities

    • 48 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Executive Suite, 1 Bedroom, Balcony

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom, Pool Access (Balcony)

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 King Bed, Lagoon View (Executive)

    Room amenities

    • 120 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Ocean View (Bi-Level)

    Room amenities

    • 120 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Villa, 1 Bedroom, Private Pool (Hibiscus)

    Room amenities

    • 360 sq m
    • Sleeps 3
    More details
  • Villa, 1 Bedroom

    Room amenities

    • 360 sq m
    • Sleeps 3
    More details
  • Villa, 2 Bedrooms, Private Pool

    Room amenities

    • 750 sq m
    • Sleeps 6
    More details
  • Deluxe Room, 1 King Bed, Balcony, Garden View

    4.3/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Balcony, Lagoon View

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Lagoon view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom, Balcony, Ocean View (Bi-Level)

    Room amenities

    • 158 sq m
    • Ocean view
    • Sleeps 3
    More details
  • Grande Lagoon Suite, 2 Bedrooms, Ocean View (Bi-Level)

    Room amenities

    • 390 sq m
    • Ocean view
    • Sleeps 6
    More details

About this area

Nusa Dua

Located in Nusa Dua, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is in the entertainment district and on the beach. The area's natural beauty can be seen at Nusa Dua Beach and Tanjung Benoa, while Bali Nusa Dua Theater and Garuda Wisnu Kencana Cultural Park are cultural highlights. Waterbom Bali and Moon Cot Sari Turtle Farm are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and horse riding nearby.

Visit our Nusa Dua travel guide
Map
Popular Location

What's nearby

  • Bali Nusa Dua Convention Centre - 8 min walk
  • Bali Nusa Dua Theater - 9 min walk
  • Nusa Dua Beach - 11 min walk
  • Tanjung Benoa - 14 min drive
  • Garuda Wisnu Kencana Cultural Park - 51 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • Where to eat
  • Banyubiru Restaurant โ€“ Poolside restaurant offering international cuisine. Serves breakfast, brunch and dinner daily. Reservations required.
  • Arwana Restaurant โ€“ Poolside restaurant with a bar offering seafood. Serves breakfast, brunch, lunch and dinner daily. Reservations required.
  • Cornerstone Deli โ€“ Pool-view delicatessen offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Kulkul Bar โ€“ Beachfront bar offering international cuisine. Serves light fare daily, happy hour available.

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 287 individually decorated rooms provide free WiFi, free wired Internet and MP3 docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, DVD players and LED TVs.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.
This Nusa Dua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free valet parking
Free nearby parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 1.6 km
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AMโ€“11 AM: IDR 220000.00-275000.00 for adults and IDR 220000.00-275000.00 for children
3 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
3 outdoor pools
2 outdoor tennis courts
Aerobics classes
Bike hire
Children's pool
Full-service spa
Shopping

Family friendly

3 outdoor pools
Children's pool
Dry-cleaning service
DVD player
Free local area shuttle
Free cots/infant beds
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Indonesian
Russian

Business services

9 meeting rooms
Business centre
Computer station
Conference space (7772 square feet)

Outdoors

BBQ grill(s)
Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa

More

Beach towels
Couples dining
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer

Entertainment

49-inch LED TV
TV channels
DVD player
MP3 dock
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for IDR 880000.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)
  • Airport shuttle fee: IDR 700000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 880000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Guest reviews

4.6
Wonderful
5 - Excellent
676
4 - Good
265
3 - Okay
40
2 - Mediocre
18
1 - Poor
6
4.6
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous beach location. Very spacious gardens. Excellent pools & facilities. Excellent restaurants & food/ beverages. Very welcoming reception & staff in every department.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

fabulous resort. great service. comfortable beds. beach front.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 19 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What I didn't like is hard to remember as the place is first class The staff go above and beyond to make sure you feel welcome at all times. Nothing is ever to much trouble This was our second stay and will most certainly be back

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very special everything is perfect I have extended twice my stay. Being a world traveller this will be one of the finest resort that I have staid

Stayed 11 nights in Feb 2020