O'Fallon Hotels from S$98

"clean room"

"Need better snack options than just popcorn."

"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"

"The hotel appeared to look clean. However, upon arriving there were large crackers/chips in the floor by the air unit in the room. Additionally, one of the elevators had what appeared to be puke/stool. The front desk attendant was notified and 4 hours later it was still not cleaned. The next morning it was wiped up but not cleaned and the 3rd flood had the same puke/stool on the floors outside of the elevator for 3 days. The room provided 2 towels for 2 adults & 1 child and when asked for more after already being there for 2 days we were only fggiv"

"Complimentary breakfast was decent, the freebie dinner and drinks was nice too. Very safe feeling area, very nice room. Extremely clean, and the staff was great. One of the better hotel experiences I've had in general."

"The room was very clean and the staff were kind and helpful."

"Breakfast eggs were not good, tasted funny. No raisins or nuts or fruit. Nice coffee and tea area, and nice large dining space and room. "

"Our first room had blood drippings on the side of the tube. Room had an unusual smell. We ordered 2 queen beds but when I went to complain they didn’t have a room available except a king bed which I needed 2. The second room the walls were dirty. The thermostat was broke in the front room. Furniture was filthy. The morning manger gave me 75 dollars back on my room. The night manager seems like she just didn’t want to be there. Did not do any discounts or anything I even offered to clean it. "

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"