Hotels near Ameristar Casino St. Charles

"Saturday Evening dining/ bartending staff was a bit in the rude side. Dining staff was talking on the phone with an ear buds in, complaining out loud. Bartender told our special needs son, who was patiently waiting, that he couldn’t sit at the bar in a chair, while we were waiting for them to finish serving drinks to others and grab us plastic utensils to eat our food. It’s not like we were there waiting for drinks and staying with our children. We were waiting on him. Our son was not harming anyone, he was waiting. Not everyone can stand and wait on others after an active day. Being certitud"

"Our stay for a family fun weekend at this property was okay. The front desk staff was not dressed appropriately(not business casual) on our first day. Very short and revealing clothing. There wasnt anyone at the desk half the time. The main area in the lobby seemed to have air flow, but the hallways and elevator did not. It was warm out and warmer inside. The side door never locked, although it had a room key tab on the wall to get in. The patio furniture seemed to be dated and the grills did not work. There was also a cigarett butt I could not unstick from one of the outside chairs. The breakfast was okay, but where was the extra protein. No eggs, sausage, or baccon. I guess I could have bought some and cooked it in my room. There was breads, bagels, waffles, cereal, oatmeal, bananas, apples, and yogurt. Pros: The hotel overall was clean. The room was clean, comfortable beds, nice amenities in the room (large refrigerator, flat top stove top, toaster, cooking utensils, dish washer and microwave). Great shower pressure and really hot water. Basketball court."

"Had a great experience. Great hotel. Free breakfast a plus. Thanks."

"Nice hotel, easy parking, disappointed because of paying resort fees and not using most amenities. But we went mostly for the location of casino. Can’t comment on much else."

"Great Hotel "

"A little on the higher side for the area and amenities but it is a resort. The place was clean and the staff was very welcoming. Would stay again."

"It was a room and that is about it. Don't expect too much. A lot of the property seemed a little run down. "

"The front desk was amazing. I had several self-inflicted issue pop up and they came through big time. From recommendations for dinner, to key card change, to letting me know i left property at check out very quickly- I would 100% come to this hotel anytime I’m in the area"

"Come for a soccer tournament and was great"