"I would highly recommend this hotel to anyone planning to stay in the Hakone area. The staff is beyond kind, amazing buffet/food, very clean, beautiful and spacious rooms! I hope I get to stay here again. They have a shuttle from Odawara station to the hotel. The only downside is it’s not directly IN Hakone, but it was convenient enough to get around with the shuttle service. The staff was so welcoming and kind. Can’t wait to stay here again!"
"I would highly recommend this hotel to anyone planning to stay in the Hakone area. The staff is beyond kind, amazing buffet/food, very clean, beautiful and spacious rooms! I hope I get to stay here again. They have a shuttle from Odawara station to the hotel. The only downside is it’s not directly IN Hakone, but it was convenient enough to get around with the shuttle service. The staff was so welcoming and kind. Can’t wait to stay here again!"
"Beautiful rooms & setting. Very peaceful & relaxing. Both the kaiseki dinner & Japanese breakfast were amazing & the servers were attentive and friendly."
"Beautiful rooms & setting. Very peaceful & relaxing. Both the kaiseki dinner & Japanese breakfast were amazing & the servers were attentive and friendly."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
One of the best hotel I stay in japan, however only con is that there’s no convenience store nearby and kinda out of The way - which is resolved by the shuttle bus ( only more expensive vending machine and night shop) else it would Be perfect area to stay
One of the best hotel I stay in japan, however only con is that there’s no convenience store nearby and kinda out of The way - which is resolved by the shuttle bus ( only more expensive vending machine and night shop) else it would Be perfect area to stay
VINCENT
Reviewed October 13, 2019Reviewed October 13, 2019
Extremely clean and welcoming place! Service is top notch.
One small thing to note that it is almost impossible to walk here from Gora. Although Google shows a potentially flat path, it is down a very steep and long winding steps that was very dangerous.
Do yourself a favor and please wait for the shuttle bus provided by the hotel. You can either wait for the timed one at Odawara or call the hotel for a pickup once you are at Gora.
Otherwise 10/10 place for me.
Extremely clean and welcoming place! Service is top notch.
One small thing to note that it is almost impossible to walk here from Gora. Although Google shows a potentially flat path, it is down a very steep and long winding steps that was very dangerous.
Do yourself a favor and please wait for the shuttle bus provided by the hotel. You can either wait for the timed one at Odawara or call the hotel for a pickup once you are at Gora.
Otherwise 10/10 place for me.
A truly memorable experience.
Our room assistant (Nene) and the ryokan's staff were very helpful and polite. Something that warmed our heart was that they noticed we were not back at the ryokan at around 6pm (most of the tourist attractions in Hakone close at 5pm ). The staff went the extra mile by giving us a call to check if we required any assistance or transport.
Very pleased with the service and accommodation.
A truly memorable experience.
Our room assistant (Nene) and the ryokan's staff were very helpful and polite. Something that warmed our heart was that they noticed we were not back at the ryokan at around 6pm (most of the tourist attractions in Hakone close at 5pm ). The staff went the extra mile by giving us a call to check if we required any assistance or transport.
Very pleased with the service and accommodation.
Hong Xun
Reviewed November 15, 2023Reviewed November 15, 2023
Amazing hotel with excellent food, drinks and views. Had a room with the hot tub on the terrace and I was using this a lot during my two day stay. One word of caution if you come by train and with luggage: the slopes are very steep so I suggest to use a taxi which will set you back around 1250 JPY.
Amazing hotel with excellent food, drinks and views. Had a room with the hot tub on the terrace and I was using this a lot during my two day stay. One word of caution if you come by train and with luggage: the slopes are very steep so I suggest to use a taxi which will set you back around 1250 JPY.
The frontdesk staff are polite and helpful. The room is great - spacious, clean and has great amenity. It has a continuously filled and always hot onsen which is super convenient, and we enjoyed it a lot. The breakfast was good in terms of variety and the quality. It is pricy but I don't feel my money is wasted.
The frontdesk staff are polite and helpful. The room is great - spacious, clean and has great amenity. It has a continuously filled and always hot onsen which is super convenient, and we enjoyed it a lot. The breakfast was good in terms of variety and the quality. It is pricy but I don't feel my money is wasted.
CHENG
Reviewed November 27, 2025Reviewed November 27, 2025