Good afternoon Stephan, Thank for taking the time to provide your feedback. I am delighted to see that you had a lovely stay with us and enjoyed our location. Please be advised that our Perth Essential room type is at 17 square metres and although it’s an excellent choice for many, it is compact in size. We do suggest our guests to book Esplanade Studio room type or above for extra space. Should you decide to stay with us again, do not hesitate to contact us to find the best suitable room for you.We hope to welcome you back any time soon!Warm Regards,

Good afternoon Felicity, Thank you for taking the time to provide your feedback and rating us 5 out of5. I am delighted to see that you had enjoyed your stay and highlighted the cleanliness of our facilities - I will pass on your lovely review to our housekeeping team. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Christopher, Thank you for taking the time to provide your feedback. I am so sorry to hear that you have experienced an issue with the bathroom. I will definitely inform our maintenance team regarding the slippery hazard as it is not usually the case with our bathrooms. Please do not hesitate to reach out to the hotel if there is anything you would like to discuss. Warmest Regards,

Good afternoon Narelle, Thank you for taking the time to provide your feedback. I am happy to see that some of the aspects of your stay were great. I will pass your kind words to our team!Please be advised that your comments regarding the storage space and functionality have been taken into consideration and will be discussed internally for any future improvement plans. We hope to welcome you back any time soon!Warm Regards,

Good afternoon David,Thank you for taking the time to provide your feedback. I am happy to see that your stay with us was great and you loved the location of our hotel. I will pass your comment to our housekeeping team who is always making sure that the rooms are spotlessly clean!We hope to welcome you back in the nearest future!Warm Regards,

Good afternoon Lok Yu, Thank you for taking the time to provide your feedback. I am happy to hear that you had a nice stay and found our location to be convenient for the purpose of your trip. We hope to welcome you back on your next visit to Perth!Warm Regards,

Good afternoon Lisa, Thank you for taking the time to provide your feedback and rating us so highly! I am happy to hear that you have fully enjoyed your stay and had a wonderful experience with us. It is also nice to see that you are thinking of staying with us again and we hope that it will happen soon. Thank you for your kind words about our team, I will make sure that everyone sees your review. We hope to welcome you back in the nearest future!Kindest Regards,

Good afternoon Kerrie, Thank you for taking the time to provide your feedback and scoring us so high. It was lovely meeting you and I hope that you and your mum have enjoyed the P!nk concert as well! I am delighted to hear that you had a lovely stay with us and we hope to welcome you back any time soon!Warmest Regards,

Good afternoon Gus, Thank you for taking the time to provide your feedback and rating us 5 out of 5. I am delighted to see that you had a great experience with us and enjoyed your stay to the full. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Greg, Thank you for taking the time to provide your feedback. I am happy to see that overall you had a great experience with us. The car parking next door is the Wilsons public car park. We have an opportunity to provide discounted daily rates with them, however we are unable to control the access to it. We hope that you will choose us again on your next trip to Perth!Warm Regards,

Good afternoon Nancy, Thank you so much for taking the time to leave us a glowing 5-star review! I am thrilled to hear that you had a great experience with us. Thank you for choosing to stay with and we look forward to welcoming you again the future. Warm Regards,

Good afternoon Danny, Thank you taking the time to provide your feedback and giving us such a high score of 10 out of 10. I am happy to see that you had a great stay and did not regret to go for a larger room!We hope to welcome you back any time soon!Warm Regards,

Good afternoon Mark, Thank you for taking the time to provide your review and giving us such an excellent score.It is so lovely to see that you had an amazing stay with us and enjoyed all our facilities. I do thank you for your appreciation of our team efforts who always go the extra mile to make sure our guests are taken care of during their time with us. We hope to welcome you back on your next trip to Perth!Warm Regards,

Good afternoon Frances, Thank you for taking the time to provide your feedback and rating us 5 out of 5. It was a pleasure of having you and your sister here with us and I am happy to hear that you had enjoyed your stay. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Stephen,Thank you for taking the time to provide your feedback and rating us 5 out of 5.I am delighted to see that you had a great time with us, and we hope to welcome you back any time soon!Warm Regards,

Good afternoon Jay, Thank you for taking the time to provide your feedback. I am happy to see that you and your partner have enjoyed your stay with us. I will be passing your kind words to our team who always go above and beyond to make sure that our guests have great time. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Beatrice, Thank you for taking the time to provide your feedback.It is nice to see that you had a lovely stay with us and we hope to welcome you back any time soon!Warm Regards,

Good afternoon Lani, Thank you for taking the time to provide your feedback. I am happy to see that based on the score provided, you had a lovely stay with us. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Terry, Thank you for taking the time to provide your feedback. I am pleased to hear that you had an enjoyable stay with us and got the most out of our location. I will also show your review to our team who is always goes above and beyond to ensure your comfortable stay.We hope to welcome you back again any time soon!Warm Regards,

Good afternoon, Thank you for taking the time to provide your feedback and rating us so high. I am delighted to see that you have enjoyed your stay with us, especially the our convenient central location and Community Café. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Craig, Thank you for taking the time to provide your feedback and giving us such a high score of 10/10. I am happy to see that based on your ranking you had a great stay with us, and we hope that you will decide to choose us again on your next trip to Perth!Warm Regards,

Good afternoon Stephen, Thank you for taking the time to provide your feedback and ranking us so high!I am pleased to find out that you had an enjoyable stay with us and we hope to welcome you back soon!Warm Regards,

Good afternoon Andrew, Thank you for taking the time to provide your feedback. I am delighted to see that you had a lovely stay with us and enjoyed the location of our hotel. I cannot agree more that we are also waiting for the construction to be finished soon and hopefully we will still have our amazing views. We hope to welcome you back soon and you can see how the area and view have changed!Warm Regards,

Good afternoon Sarah,Thank you for taking the time to provide your feedback and giving us such a high score. I am happy to see that you have enjoyed your stay with us and had a great time. We hope to welcome you back any time!

Good afternoon Clive, Thank you for taking the time to provide your feedback. I am happy to see that you had a great stay and enjoyed your New Year's celebration with us. On behalf of my team, I do apologise that we have missed out on contacting you prior to arrival. It is surely not the impression that we want our guests to have. Thank you for mentioning this issue as it is the only way for us to improve! We hope that you will choose us again on your next trip to Perth!Warm Regards,

Good afternoon Anthony, Thank you for taking the time to provide your feedback. I am glad to see that your stay with us was nice and comfortable based on the ranking that you had selected. We hope to welcome you back any time soon!Warm Regards,

Good afternoon John, Thank you for taking the time to provide your feedback and giving us the score 5 out of 5.I believe that you had enjoyed your stay with us, and we hope to welcome you back any time soon!Warm Regards,

Good afternoon Kathryn, Thank you for taking the time to provide your feedback and giving us the score 5 out of 5. I am delighted to see that you had a great stay with us and we hope to welcome you back any time soon!Warm Regards,

Good morning Rowel, Thank you for taking the time to provide your feedback. I am disappointed to see that your stay has not met your expectations. Please accept my apologises for the issue that you have encountered in the bathroom, and it has been passed to our maintenance team. Once again thank you for bringing it to our attention. Unfortunately, there is not much we can do in regard to the car parking as it is a public car park, and we only have the opportunity to provide discounted rates with them. Should you decide to return to us, please do not hesitate to contact our team and we will take care of your reservation. Warmest Regards,

Dear Guest, Thank you for taking the time to provide your feedback. I am happy to see that you have enjoyed your stay with us and found the cleanliness of the room up to your standards. Your lovely comments regarding the team will surely be passed to them. Please be advised that our Perth Essential rooms are at 17 square metres and despite being a great option for many for a short stay, we do suggest travellers to book Esplanade Studio room type or above if they prefer to have more space. We hope to welcome you back on your next trip to Perth!Warm Regards,

Good afternoon Justin, Thank you for taking the time to provide your feedback. I am pleased to hear that you have enjoyed your stay with us and gave us 5 out of 5 score. Your kind words will be surely passed to our team who is always here to take care of our guests and make their stay extra special. We hope to welcome you back any time soon for one more great stay!Warm Regards,

Good afternoon Rachael, Thank you for taking the time to provide your feedback. I am glad to hear that you have enjoyed your stay with us and loved almost everything about the hotel. Please be advised that our Perth Essential rooms are at 17 square metres and despite of being the great option for many, we do recommend travellers to book Esplanade Studio room type or above if they would like some extra space. We hope to welcome you back any time soon!Warm Regards,

Good morning Kely, Thank you for taking the time to provide your feedback and giving us such a high score. I am pleased to see that you had a great stay with us and enjoyed everything that we have to offer. We hope to welcome you back any time soon!Warm Regards,

Dear Guest, Thank you for taking your time to provide the feedback. I am glad to hear that you have enjoyed your stay and found so many exciting things during your visit, including the design and location of our hotel and our Community Café. I will certainly be passing your kind words to our team. We hope to welcome you back any time soon and we are more than happy to assist you in finding a perfect room with a view for your stay as we have certain room types that face Swan River and Elizabeth Quay. Warmest Regards,

Good afternoon Cheryl, Thank you for taking the time to provide your feedback and giving us the score 5 out of 5. I am delighted to see that you had a great time with us, and we hope to welcome you back for another perfect stay any time soon!Warm Regards,

Good afternoon Edward,Thank you for taking the time to provide your feedback. I am disappointed to see that the room did not meet your expectations. Our Perth Essential rooms are at 17 square metres, and we do recommend travellers to book Esplanade Studio room type or above for an extra space. Should you decide to return, please do not hesitate to contact us, and we will make sure to find the best suitable room for you. Warm Regards,

Good afternoon Marnie, Thank you for taking the time to provide your feedback and giving us an excellent 5/5 score. I am delighted to see that you had a great experience and an enjoyable stay with us. We hope to welcome you back any time soon!Warm Regards,

Good morning Therese, Thank you for taking the time to provide your feedback. On behalf of my team, I would like to again sincerely apologise for the situation which happened during your stay as it is surely not the interpretation of the Quay Perth standards. We have investigated the issue and will do our best to illuminate this situation from happening in the future. Should you decide to give us a second chance, we will make sure that you will have a true Quay Perth experience. Warm Regards,

Good afternoon Timothy, Thank you for taking the time to provide your feedback. I am so happy to see that you have enjoyed your stay with us. We hope to welcome you back any time soon for one more great stay!Warm Regards,

Good afternoon Debra, Thank you for taking the time to provide your feedback and thinking about recommending us to others. It is lovely to hear that you have enjoyed everything that we have to offer starting from breakfast in our Community Café and finishing by having a dinner at the HQ Bar & Kitchen Restaurant. We hope to welcome you back any time soon!Warm Regards,

Good afternoon Daniel, Thank you for taking the time to provide your feedback. I am glad to hear that you have enjoyed your stay with us and found the hotel design up to your liking. We hope to welcome you back on your next visit to Perth!Warm Regards,

Good morning Joanne, Thank you for taking the time to provide your feedback. I am delighted to hear that you have enjoyed your stay with us and took an opportunity to work from Level 9 Co-working Space. We hope to welcome you back anytime soon!Warm Regards,

Dear Peter, Thank you for taking the time to provide your feedback. I am happy to hear that you have enjoyed your stay, and the location of our hotel was as far as I can see a highlight of your visit. Fortunately for us, the construction sites in front will not close all views and our guests will still enjoy Elizabeth Quay views during their stay. I do apologise for the inconvenience which you have experienced due to the delay of your security hold release. It is an automatic process conducted by the guest's bank institution and usually takes 5 - 10 business days to be processed back to your card. We hope to welcome you back on your next trip to Perth!Warm Regards,

Good morning Stephen, Thank you for taking the time to provide your feedback. I am delighted to see that you had a lovely stay with us and granted us the score 10 out of 10. We hope to welcome you back very soon for one more great stay!Warm Regards,Marina - Duty Manager

Good morning,Thank you for taking the time to provide your feedback. It is great to see you enjoyed your time with us, and found everything to your liking!I hope we can welcome you back soon!Kind Regards,

Good morning Mutiara,Thank you for taking the time to provide your feedback. I am delighted to hear that you enjoyed your stay with us.It is great to see the team took good care of you during your stay!We hope to welcome you back to Quay Perth soon!Kind Regards,

Good morning Jennifer,Thank you for providing your feedback. I am disappointed that overall your stay fell short of expectations.You had originally booked one of our Perth Essential (17m2) rooms, and were provided a complimentary upgrade to one of our Perth Loft (29m2) rooms. The room you had been upgraded to, is also an accessible room so as you noted has plenty of space to allow for free movement around the room.We are always available to assist, and we would have happily organised a chair, and a luggage rack to be delivered - my sincere apologies that this was not provided prior to your checking in, and we weren't able to remedy this during your stay.Should you find yourself returning, please do reach out, I would love to assist with overseeing your stay.Kind Regards,

Good morning Shane,Thank you for taking the time to provide your feedback. I am delighted to see you enjoyed your time with us, and made the most of our fantastic location. It was a pleasure to have you with us.I hope we can welcome you back soon!

Good morning Geoff,Thank you for taking the time to provide your feedback. I am glad to hear you enjoyed your stay with us.I'm sorry to hear of your experience with the Wilson Parking Lot, and I hope they are able to assist in you in following up the matter!I hope we can welcome you back soon!Kind Regards,

Good morning Hayden,Thank you for your feedback. Unfortunately, all of our Perth Essential, and Perth Loft rooms face the rear of the hotel. If a view out to Elizabeth Quay is what you are after for future stays, I certainly recommend any of our Studio rooms.I will investigate the cause of the light outside, thank you for bringing this to our attention.Kind Regards,