Does Neptuna Hotel by Maduzi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

Is Neptuna Hotel by Maduzi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuna Hotel by Maduzi?

This hotel doesn't offer parking.

What time is check-in at Neptuna Hotel by Maduzi?

Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

Where is Neptuna Hotel by Maduzi located?

Located in the heart of Patong, this hotel is steps away from Royal Paradise Night Market and Bangla Road. Patong Beach and Jungceylon Shopping Center are also within 10 minutes.

Neptuna Hotel by Maduzi Reviews, Deals & Photos 2025

8/10 Good

Ali

2 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

War gut

Stayed 11 nights in Jan 2025

4/10 Poor

Amanda

19 Apr, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel needs a much needed renovation particularly the pool area To advertise a “balcony” it really should be able to hold a chair , the noise level from outside was horrendous The reception staff were lovely Cleaning staff lovely

Stayed 7 nights in Apr 2025

6/10 Okay

Ronald

25 Feb, 2023

Liked: Staff & service

Location was great

Stayed 10 nights in Feb 2023

10/10 Excellent

Ali

2 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gut

Stayed 20 nights in Dec 2024

8/10 Good

Mario Fabian Ortega

18 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buen hotel, cuarto amplio y limpio. Buena cama y ducha con buena presión y agua caliente. El desayuno después de tres días dejamos de ir y preferimos desayunar en otros lados, no es q sea malo pero es repetitivo y si te quedas varios días pues no es una opción. Se escucha de noche el ambiente de Bangla rd. El staff es amable y atento. Cerca de todo.

Stayed 10 nights in Feb 2025

6/10 Okay

Eduardo Jairo

10 Jan, 2025

Liked: Staff & service

Disliked: Room comfort

Hotel mediano. Boa localização. Maior problema foi que o colchão de mola extremamente duro.

Stayed 2 nights in Jan 2025

2/10 Terrible

Warren

6 May, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room I booked wasn’t given to me Aircon noisy Poor quality breakfast with limited time available Pool missing tiles Bar closed for best part of stay No compensation for deceiving me with my room & staff threatening behaviour towards myself regards aircon & poor service & not providing the facilities that where noted on the booking

Stayed 11 nights in Apr 2025

2/10 Terrible

craig Micheal

29 Apr, 2025

Disliked: Cleanliness, property conditions & facilities

Close to every thing but stops there At no time were we told about what temp the aircon was to be . Bar refused to stock our drinks once we drunk them out off bar . Hotel had no connection we us in many different areas Hope the new owners change things around

Stayed 20 nights in Apr 2025

2/10 Terrible

Kerry Michael

28 Apr, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

This was one of the worst hotels I have stayed in the room was in need of painting the window leaked water in the shower sprayed over the toilet not me ! The very small balcony never got cleaned. The breakfast was rubbish the bar was not stocked well and they said we are going to renovate so not stocking. The staff were good but on the whole my experience was not

Stayed 11 nights in Apr 2025

6/10 Okay

Arjun

23 Feb, 2023

Liked: Staff & service

Hotel location was good (close to Bangla road and Patong beach) but room was mediocre and there was not a lot of options for breakfast.

Stayed 2 nights in Feb 2023

10/10 Excellent

Edmond

1 May, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Good staff. Good housekeeping. Good price

Stayed 7 nights in Apr 2024

6/10 Okay

R

9 Feb, 2023

Very noisy but if you there for night life then it is perfect due to distance

Stayed 3 nights in Feb 2023

10/10 Excellent

PAUL

2 Oct, 2023

Liked: Amenities, property conditions & facilities

Inexpensive clean central

Stayed 7 nights in Sep 2023

4/10 Poor

Verified traveller

31 Dec, 2024

Disliked: Cleanliness, property conditions & facilities

Receptionist impolite but good location

The receptionist were very rude & not professional. They are not feeling wrong after they did. Room is fine & good location & convenient. This is the only reason I stay here. House keeping also nice staff . Just the receptionist were impolite made me feel not well.

Stayed 8 nights in Dec 2024

4/10 Poor

Srinivasa

15 Dec, 2024

Disliked: Staff & service

Staff was very rude

Stayed 1 night in Dec 2024

2/10 Terrible

Hella

6 Feb, 2025

Disliked: Staff & service, room comfort

nein! nein! nein!

Katastrophe! Gebucht "Deluxe Studio" 40m² & 2 Betten Kingsize. Bekommen: kleines Zimmer unter 30m² & nur 1 Bett. Rezeption sehr frech bei Reklamation: "Wenn Hotel nicht gefällt, gehen sie doch!" Kein besseres Zimmer bekommen. Mobiliar schrottig, Frühstück unterstes Niveau. Haben viel Erfahrung in Thailand: das war das mit Abstand schlechteste Hotel: nicht buchen!

Stayed 5 nights in Jan 2025

2/10 Terrible

Anthony

6 May, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was good. The service was the worst Ive had in 20 years staying in Phuket. The Rooms had Mold in the Bath Rooms. Cockroches running around the bed room. Curtains were not block out and woke us up at 6am daily. We asked for extra pillows and Extra toilt rolls, No it was not a hotel policy. The swimming pools tiles were Brocken every where it was an accident waiting to happen very dangerous. On day 15 off our 20 day stay the Bar was closed each afternoon because the Hotel had been sold and was closing down for months. Day 17 I was threatened with a fine or removal from the hotel because my Aircon was on 16 deg, another Hotel Policy aircons not to go below 20deg never heard anything like it. Totally Discussted Expedia, why were we not told about these Hotel issues 🤔 Never again. I have all photos 📸 to back this up and a copy of the thretening letter.

Stayed 20 nights in Apr 2025

4/10 Poor

Glen

21 Apr, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The property needs maintenance. The Pool especially as it has many broken tiles that are very sharp. There are no ladders to aid getting out, only a high step. The water never seemed really clean and clear. There seems to be many rules and regulations that are a bit odd. Asking for extra pillows, towels, toilet paper was always a hassle and you could only have maybe one extra. The breakfast was very basic with limited options. I had a major issue with my room when checking in as it wasn't the room I was expecting from the photos I saw when first I booked. A after a number of phone calls between the hotel, Expedia and myself it was finally resolved and I was given my desired room. Not without a further two hour wait time to check in. The room was pleasant enough once I got settled but a hassle to begin with.Would I stay again or recommend the hotel? No.

Stayed 11 nights in Apr 2025

2/10 Terrible

Joseph

5 Mar, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Just don’t do it not worth it.

Stayed 11 nights in Feb 2023

4/10 Poor

Boramy

28 Dec, 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

keel

27 Nov, 2024

Stayed 1 night in Nov 2024

6/10 Okay

Frank

14 Jul, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 7 nights in Jun 2024

10/10 Excellent

LOUIS

7 Apr, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2 minutes walking from Bangla road

Stayed 3 nights in Apr 2024

6/10 Okay

EMANUELE

9 Mar, 2024

Stayed 27 nights in Feb 2024

4/10 Poor

Princess Meg

20 Nov, 2023

Stayed 3 nights in Nov 2023

Neptuna Hotel by Maduzi

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