COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Patong Bay Hill Resort

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Patong Bay Hill Resort

Patong Bay Hill Resort

5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationSimon Cabaret17 min walk
  • Popular LocationBanzaan Fresh Market3 min drive
  • Popular LocationJungceylon Shopping Center6 min drive
  • AirportPhuket (HKT-Phuket Intl.)50 min drive

Choose dates to view prices

About this area

Patong

Located in Patong, Patong Bay Hill Resort is in the city centre and near the beach. Chalong Pier and Phuket Sunday Night Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Phuket Fantasea and Phuket Zoo. Phuket Aquarium and Patong Go-Kart Speedway are also worth visiting.
Popular Location

What's nearby

  • Simon Cabaret - 17 min walk
  • Bangla Boxing Stadium - 3 min drive
  • Banzaan Fresh Market - 3 min drive
  • Jungceylon Shopping Center - 6 min drive
  • Bangla Road - 7 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • Where to eat
  • The Restaurant – Restaurant offering Thai cuisine. Serves breakfast, lunch and dinner daily.

About this property

Patong Bay Hill Resort

5-star luxury hotel near Patong Beach
Along with a restaurant, this hotel has an outdoor pool and a coffee shop/café. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free beach shuttle. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 366 individually decorated rooms feature free WiFi and sofa beds. Conveniences include fridges and microwaves, and guests will appreciate thoughtful touches such as minibars (stocked with some free items) and bathrobes.
Patong Bay Hill Resort offers 366 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes single sofa beds. 32-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Thai

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 5000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Airport shuttle fee: THB 1500.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property only accepts credit cards and cash for all on-site payments
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa
Patong Bay Hill Resort Hotel
Patong Bay Hill Resort Patong
Patong Bay Hill Resort Hotel Patong

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 55 out of 130 reviews
5 - Excellent 42%
Rating 4 - Good. 48 out of 130 reviews
4 - Good 37%
Rating 3 - Okay. 10 out of 130 reviews
3 - Okay 8%
Rating 2 - Poor. 9 out of 130 reviews
2 - Poor 7%
Rating 1 - Terrible. 8 out of 130 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite disappointed in this resort. I understand they were trying but some things just annoyed me while staying there. On arrival just know that this resort requires 5000 baht CASH deposit. My gf and I weren't carrying a lot of cash and it definitely limited our spending in phuket. Our sea view was covered by buildings and was really disappointing. The room had a kitchen but there were no pots and pans or kitchen supplies to use it. We had to go into town for cheaper meals and getting to and from the room is a bit of a hassle. Luckily they do offer free shuttle service to your room.
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it had a pool at every building, mini bar and kitchen. Disliked no dishes in kitchen, distance from Lobby to room and to beach from room.
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay beautiful hotel and room was very nice a big will back soon
Stayed 7 nights in Jan 2020