Overview of The ASHLEE Heights Patong Hotel & Suites

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Guest reviews

3.7 / 5Good
449 reviews
Guests rated this property 3.9/5 for cleanliness.


  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning


Explore the area

Popular LocationJungceylon Shopping Center15 min walk
Popular LocationBangla Road15 min walk
Popular LocationParadise Complex19 min walk
AirportPhuket (HKT-Phuket Intl.)63 min drive

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  • Superior Room, Bathtub

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
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  • Deluxe Room, Bathtub

    Room amenities

    • 39 sq m
    • Mountain view
    • Sleeps 3
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  • Premier Room, Bathtub

    Room amenities

    • 53 sq m
    • Sleeps 3
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  • Family Suite, 2 Bedrooms, Bathtub

    Room amenities

    • 94 sq m
    • Mountain view
    • Sleeps 5
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About this area


Located in Patong, The ASHLEE Heights Patong Hotel & Suites is near the beach. Tsunami Memorial and Chalong Temple are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Phuket Fantasea and Phuket Aquarium are also worth visiting. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby.

Visit our Patong travel guide
Popular Location

What's nearby

  • Patong Beach - 10 min walk
  • Jungceylon Shopping Center - 15 min walk
  • Bangla Road - 15 min walk
  • Paradise Complex - 19 min walk
  • Freedom Beach - 11 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 63 min drive


  • Where to eat
  • Citrus Cafe – Restaurant offering Thai cuisine. Serves breakfast, lunch and dinner. Kids' menu available.

About this property

The ASHLEE Heights Patong Hotel & Suites

4-star hotel near Patong Beach
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. All 77 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service (during limited hours), rainfall showerheads and LCD TVs.
The ASHLEE Heights Patong Hotel & Suites offers 77 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a bath with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and complimentary toiletries.
This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free beach shuttle
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 300 for adults and THB 150 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

Children's pool
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms


Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken


Business services

24-hour business centre




Beach towels
Smoke-free property

Room amenities


Air conditioning
Blackout drapes/curtains


Deep-soaking bathtub
Designer toiletries
Rainfall showerhead


32-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water


Connecting rooms available
Iron/ironing board (on request)
Turndown service



Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 300 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The ASHLEE Heights Patong Hotel & Suites and receive a full refund?
Yes, The ASHLEE Heights Patong Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to The ASHLEE Heights Patong Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The ASHLEE Heights Patong Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at The ASHLEE Heights Patong Hotel & Suites?
Self-parking is free at this property.
What time is check-in at The ASHLEE Heights Patong Hotel & Suites?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The ASHLEE Heights Patong Hotel & Suites?
Checkout is at noon.
Does The ASHLEE Heights Patong Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1000 per vehicle, one-way, applies.
Where is The ASHLEE Heights Patong Hotel & Suites located?
Situated near the beach, this hotel is within a 15-minute walk of Simon Cabaret, Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 miles (5 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very spacious room with some conveniences in room like an washer/dryer combo in room. Like most places the mattresses are hard and a bit low to the ground.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location

Stayed 10 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Really need to improve the breakfast buffet with more choices.

Stayed 14 nights in Dec 2019


  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

No Frills, but Clean and Affordable.

Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.

Stayed 2 nights in Dec 2019