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Reviews of Mansions on Fifth Hotel

4 out of 5
Mansions on Fifth Hotel
5105 Fifth Avenue, Pittsburgh, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 911 reviews" "
Rating 8 - Good. 218 out of 911 reviews" "
Rating 6 - Okay. 60 out of 911 reviews" "
Rating 4 - Poor. 38 out of 911 reviews" "
Rating 2 - Terrible. 26 out of 911 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Tracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful gem! This historic mansion turned boutique hotel is adorable. The original stained glass and carved wood grand staircase are breath taking. Keep in mind this is a 19th Century home, so the floors are creaky and the walls are thin, but there aren't that many rooms so it's not super busy. My only negative comment would be the ability for the room to cool down. It was a little stuffy and in our room the vent really only cooled the sitting area and not where our bed was located. We would absolutely stay here again and take the time to explore the historic area surrounding the mansion more.
Stayed 2 nights in May 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

DANIEL

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful historic property in great neighborhood.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Liduvina

Liked: Staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to have a cocktail at the bar. Lisa makes awesome drinks and great conversation
Stayed 2 nights in Apr 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing pictures don’t do it justice. Great area to walk for dinner, drinks, or shopping. Highly recommend
Stayed 1 night in Apr 2024

6/10 Okay

Maura

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This is a beautiful building and lovely location (pretty neighborhood and close to CMU and shops/restaurants). Parking is safe, easy and free. The staff was the opposite of welcoming-- surly and annoyed and I'm not sure why. We were checked in as four people and provided only three towels, three pillows, two plastic cups and one roll of toilet paper. I did not dare to ask for more because of the attitude from staff at check in. There is no coffee in lobby in the morning and the in-room coffee is sad coffee. The rooms are charming but in need of some updates.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher, Belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in the guilded age without being the great gatsby. Swank property where you can easily imagine being back in the roaring 20s. Super convenient to visit CMU and they also had a great breakfast
Stayed 1 night in Apr 2024

8/10 Good

H

Liked: Cleanliness, property conditions & facilities
The front desk lady didn’t have my reservation in her system, told me they are fully booked, no rooms available. I insisted that I have a reservation. She called her manager and finally figured it out. Not as smooth as I would like. The place is great otherwise.
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place!! Inside and out. I was in awe the whole visit. The staff including the bartender are very nice and helpful I will definitely go back when I revisit Pittsburgh
Stayed 1 night in Apr 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

BethAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, lots of comfy common areas.
Stayed 1 night in Mar 2024

2/10 Terrible

Tamarra

Travelled with partner
Disliked: Cleanliness
My stay was absolutely horrible I was scared my door was cracked an d lock was broke i done recommend room 2202 to anyone
Stayed 1 night in Mar 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank your for your feedback. Upon inspection we found both (2) deadbolts on your door to your room to be fully operational. Additionally while the paneling on the door has a small seam it does not pose any serious risk to functionality, structural integrity, or security. We will have our maintenance engineer fill the seam and thank you for bringing this to your attention.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A only a short visit but it was very nice. Thanks!!
Stayed 1 night in Mar 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback. We are so glad to hear you enjoyed your stay. We hope to host you again in the future.

10/10 Excellent

Aaron

Stayed 1 night in Feb 2024

10/10 Excellent

Parag

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with stunning building
Stayed 1 night in Feb 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback. It was a pleasure hosting you. We look forward to seeing you again.

2/10 Terrible

DHARMESH

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel and when we reached the hotel for check in, they did not let us in as there was a wedding on their premises. They said no rooms were available and the parking lot was full. They overbooked themselves and did nothing to help us out. Luckily, Expedia (especially Koena and Ursula) helped us out and made rebooked us at the Oaklander that night. Will never go the Mansion on Fifth again.
Stayed 1 night in Feb 2024
Response from Mansions on Fifth management. on 28 Feb,2024
Good morning,We are so sorry to hear that you experienced an overbooking situation. We acknowledge that these situations can arise from time to time. Our hotel has not had inventory open for booking for the specific date of your arrival for many months. We will be pursuing this issue with Expedia's support team to determine why false inventory would be showing on their site. We hope you may consider joining us again in the future and are happy to take your reservation any time.

10/10 Excellent

Hal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Everything I needed was available.
Stayed 2 nights in Jan 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 Excellent

Anna

Stayed 1 night in Jan 2024

10/10 Excellent

Maja

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
holiday decorations beautiful. Staff person for breakfast service excellent.
Stayed 1 night in Jan 2024
Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you. We hope to see you again soon!

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My boyfriend and me stayed at the Mansion on Fifth. We loved the loft style king room. Super unique, quiet, and comfortable. The only issue we had was we wanted coffee that was fresh and not from the tiny little machine located in the room. There was coffee and food available from 10 am till maybe ten thirty am. We missed our coffee! There was only one staff member the entire time with the exception of one cleaning lady while we were checking out.
Stayed 1 night in Dec 2023

6/10 Okay

Seungwook

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Garfield

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Response from Mansions on Fifth management. on 9 Mar,2024
Thank you for your feedback, it was a pleasure hosting you.

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel, the decorations made it!
Stayed 1 night in Dec 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay near cmu
Stayed 3 nights in Nov 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Weilei

Stayed 2 nights in Nov 2023
Response from Sue on 22 Nov,2023
Thank you we are really happy you enjoyed your experience with us. Please come back anytime! Happy holidays!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in smaller house next to the mansion. It was still very cool. However, the mansion was booked for a wedding so we did not have access to it until late in the evening- too late for us. Would have been ok if we knew that when we booked it, but there was nothing about that on listing. …Bwd was very comfortable, but sofa bed for my son was pretty bad. …Great restaurant choices 1/2 mile walk.
Stayed 1 night in Nov 2023
Response from Mansions on Fifth on 15 Nov,2023
Thank you for your feedback. We are happy to hear you enjoyed your stay. We will use your feedback to improve future stays.

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
My husband and I really enjoyed our stay at Mansions on Fifth. It's a beautifully restored historic property in a great location. Everything was spotless and well-maintained. Staff were friendly and helpful. We used the small gym and the breakfast was delicious.
Stayed 3 nights in Nov 2023
Response from Mansions on Fifth on 15 Nov,2023
We are so glad to hear that you enjoyed your stay. Thank you for your feedback. We hope to host you again in the future.

8/10 Good

Shelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Very cool property with amazing architecture and spacious room. Quality of bed linens could be better. Window blinds very dirty but room was otherwise clean. Views amazing. Just a little more attention to detail would have earned better rating but overall we enjoyed our stay. Pub awesome although we didn’t have time to enjoy. Would likely stay again.
Stayed 2 nights in Nov 2023
Response from Mansions on Fifth on 15 Nov,2023
Thank you for your feedback. We are glad to hear you enjoyed your time at Mansions on Fifth. We hope to host you again in the future.

10/10 Excellent

Mark

Stayed 1 night in Oct 2023
Response from Mansions on Fifth on 15 Nov,2023
Thank you for your feedback. We are happy to hear you enjoyed your stay at Mansions on Fifth. We hope to host you again in the future.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a charming historic mansion; excellent location.
Stayed 5 nights in Oct 2023
Response from Mansions on Fifth on 15 Nov,2023
Thank you for your feedback. We are happy to hear that you enjoyed your time at the Mansions on Fifth. We hope to host you again in the future.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Mansions on Fifth on 15 Nov,2023
Thank you for your feedback. We are happy to hear you enjoyed your stay at Mansions on Fifth. We hope to host you again in the future.

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Mansions on Fifth on 18 Oct,2023
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope you will Join us again in the future.

10/10 Excellent

William

Stayed 2 nights in Oct 2023
Response from Mansions on Fifth on 15 Nov,2023
Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to host you again in the future.

6/10 Okay

LAURIE

Liked: Cleanliness, property conditions & facilities, room comfort
Avoid nights with events!
A large event left is without parking! The same event had a loud after-party in the room below us with thumping music (by 1:30 AM, I think the staff should have shut it down)
Stayed 3 nights in Oct 2023
Response from Mansions on Fifth on 12 Oct,2023
Hi Laurie,Thanks for providing this feedback. We are sorry to hear that another guest was not behaving respectfully and it caused a disturbance to other hotel guests. You are correct that the day you stayed with us there was a group staying on site for an event. The guests for this group were specifically only reserved in the other building however which we require of guests that book events in our houses so we may avoid these disturbances to any guests not attending an on site function. We do have quiet hours which we do our best to enforce. It does not appear that the overnight staff was aware of this situation prior to your checkout or would would have been happy to address the situation. We will use your feedback to better train our staff to ensure this does not occur again in the future.