Reception

Reviews of OYO 1030 Nak Hotel

2.5 out of 5
OYO 1030 Nak Hotel
Block 29, Jalan Pelabuhan Lama, Sandakan, Sabah

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 28 reviews" "
Rating 8 - Good. 9 out of 28 reviews" "
Rating 6 - Okay. 9 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the room was dirty, couldn't see out of the windows for dirt and the surfaces were covered in dust. Panels were falling off the lift and the carpets were badly worn. It looked like the place was in the midst of a large restoration so things might improve. It's in a good location close to the waterfront and there is a very good restaurant on the top floor. Staff were very helpful. Might be worth looking at in six months time but certainly not at the moment
Stayed 1 night in Mar 2020
Response from oyo on 30 Mar,2020
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time Regards, Nini

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and beautiful. The service was quick and useful. The location is central and there is a good cafe next door. They provide free daily newspapers. A good hotel.
Stayed 1 night in Jan 2020
Response from OYO on 28 Jan,2020
Charmed to see you loved our services, David! Have a pleasant day ahead :) Regards, Kevin

8/10 Good

MSofree

Liked: Staff & service, amenities, property conditions & facilities
Ada beberapa lampu yang tidak menyala, tub mandi tidak dapat digunakan,
Stayed 1 night in Aug 2019
Response from Joey on 21 Nov,2019
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey

8/10 Good

Bikerock, Kota kinabalu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7/10. Bersih, kemas serta luas....tetapi ada lampu yang dah tak bernyala.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff. Nice cafe next door. Great rooftop restaurant.
Stayed 2 nights in Aug 2019
Response from Zara on 28 Aug,2019
Thanks for the love, Your review made our day. We hope to amaze you consistently with our services. Regards, Zara

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Unique rooms & building. Breakfast next door was excellent!
Stayed 1 night in Jul 2019
Response from Ravneet on 16 Jul,2019
Thanks for the love, Your review made our day. We hope to amaze you consistently with our services. Regards, Ravneet

8/10 Good

Saleem

Liked: Cleanliness, staff & service
OK for a quick stay, the breakfast makes up for it
Nice heritage building with cool artifacts in the main lobby. Included breakfast at the cafe was a hit. The rooms them selves are old, simple, and no wifi. Good for 1-2 nights stay, but no the best
Stayed 2 nights in Apr 2019

6/10 Okay

Carina Skjold

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Liane

Liked: Cleanliness, staff & service, room comfort
Great hotel with personality to boot
This hotel has great personality. The decor makes it feel like a special place and the rooftop bar and restaurant are not to be missed (a bit pricey, but definitely worth a visit for a sundowner). The staff at were very polite and helped us arrange an inexpensive ride to the airport. My only complaint would be that there is no wi-fi in the rooms, but the connection in the lobby is strong so this didn’t pose too much of a problem. I would definitely stay here again.
Stayed 1 night in Feb 2019

8/10 Good

Y, KL

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the city
This hotel is one of the oldest hotels in Sandakan. The sheets are clean and had a good thread count. The staffs are friendly and helpful. There a few items that need attention: the corridor needs a fresh paint, the shower head needs to be fixed
Stayed 1 night in Aug 2018

4/10 Poor

Gina, Canberra

Disliked: Property conditions & facilities
Basic hotel needs some TLC
Positives the roof top dining/bar has good food and a good selection of drinks the room was spacious and clean. The staff were helpful and friendly. Negatives the bathroom and plumbing was a nightmare overall for what you pay not a great choice better to pay the extra and stay at the 4 seasons or save a few dollars and choose one of the hostels and just pop in here for a drink and something to eat
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great roof top bar
Hotel good location very basic decor WiFi very slow The roof top bar and cafe are great
Stayed 1 night in Jul 2018

6/10 Okay

Hp

Liked: Cleanliness, staff & service, room comfort
Ok
Good location. Historical, thus, old things.... Water pressures very low
Stayed 1 night in May 2018

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at great location at a budget price
Very happy with our stay ,hotel centrally located close to transport and the wharf,buses to sipilok for orangutan right across the street and a short ride to the airport. Breakfast was even included although not mentioned with bookings I think all guests get breakfast with very good coffee or tea but we love the coffee. Plenty of good neon lights for reading in the room. Roof top bar with beautiful view is great have a beer or have a piece of cake and enjoy the view in the evening,their air conditioned cafe is clean and serve all kinds of dishes ,local and western. Staff are friendly and helpful and we have a room with a Seaview too,nice and quiet. Right next to the Sunday market and we really enjoyed the local fruits and seeing all kinds of local things for sale like live horseshoe crabs apparently for medicinal purposes,locals are friendly. We highly recommend this hotel.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place - big comfortable rooms
We really enjoyed this place. The decor was fun and interesting, and the room was big, airy and comfortable. As they were not busy they kindly upgraded our room without windows to a room with windows and sea view. The breakfast is fantastic in the cool cafe downstairs, but the booking doesn't even say it includes breakfast (NAK - you should show this on your bookings - it is a great selling point!) The restaurant on the rooftop is cool (used mainly by the rich kids of Sandakan rather than hotel guests). I would highly recommend and would definitely stay again
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel for our short stay in Sandakan. Room plain but comfortable. Air conditioned. Fantastic roof top restaurant - we had a great dinner there during a tropical down pour. Lovely food.
Stayed 1 night in Jun 2017
Response from Alice on 9 Jul,2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staying...

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy holidays
the nak hotel was central for pickup by tour operators for all tourist destinations to that area, hotel also has a tour adviser there, I would highly recommend this hotel fine food, helpful/friendly staff, excellant roof top dinning

4/10 Poor

Mohamad Syukri

Disliked: Staff & service, property conditions & facilities, room comfort
bad hotel
the room was old,aircond not function very well.no wifi at room.

6/10 Okay

Louise, London

Go to the roof!
Used as transit hotel before going to the jungle. Clean, friendly staff. Rooftop bar is a hidden gem!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dieses Hotel hat seine gute Zeit bereits hinter sich. 1966 eröffnet und seit dem nichts erneuert, so macht es den Anschein. Teilweise kaputte Armaturen und Inneneinrichtung. Jetzt weiß man auch, warum es günstig ist.
Stayed 1 night in Feb 2020
Response from Joey on 29 Feb,2020
Aufrichtige Entschuldigung, wir verstehen, dass Ihre Erfahrung nicht den Erwartungen entsprach. Keine Sorge, wir arbeiten kontinuierlich daran, unseren Service zu verbessern, um sicherzustellen, dass Ihr nächster Aufenthalt perfekt ist. Grüße, Joey

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Edward on 21 Sept,2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't completely satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Edward

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok pour une nuit de passage
Grande chambre, hotel un peu viellot, clim à l'ancienne. Et pas de wifi aux étages!! :( Par contre super rooftop bar
Stayed 1 night in Oct 2018

8/10 Good

KL, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very relax for staying
cleaned room and friendly staffs, breakfast is excellent and restaurant very fancy
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
素敵なホテル
中華風のインテリアをうまくしつらえた素敵なホテル。ドアを開けるとかすかに芳香が漂い、リラックスさせてくれる。屋上にレストランがあり、ビールも飲める。レストランから階段を上るとテラスがあり、そこでも食事できる。心地よい風が吹き、眺望は抜群。フロントの対応はよく、ジャングルツアーなども仲介してくれる。朝食はコンチネンタルで物足りないので、追加で何か頼んだほうがよい。WiFiはロビーのみ使用可。何はともあれ、お値段以上の価値がある。おすすめ!
Stayed 2 nights in Aug 2017

6/10 Okay

GERALDINE

Hôtel dont le seul intérêt réside dans le restaurant sur le toit. Il permet juste de passer la nuit tranquille vant de partir pour les excursions sur la rivière Kinabatangan.
Stayed 1 night in Jul 2017

6/10 Okay

Jan, amsterdam

Liked: Staff & service
Disliked: Property conditions & facilities
goed voor verblijf van één nacht
Op doorreis een ok hotel...beetje vergane glorie. Onderhoud laat te wensen over. Dakterras is prima, restaurant ook.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Sehr zentral deswegen laut. Gut gelegen an der Promenade. Sehr netter Empfang. Zimmer recht sauber.