All hotel facilities and staff were great. The hotel restaurant was very dissapointing paticularly at breakfast time, only asian food is available, the cornflakes are inedible (chewy) and the milk always tepid. Fried eggs or basic omelette is the only western breakfast dish available (got sick of eating eggs for breakfast). Did not look forward to breakfast, this was a sad state of affairs as the included breakfast was the main reason that i booked this hotel. Also the hotel location is very undesirable and dirty, open sewers flowing allongside roads and, when walking, nothing to see but factories/workshops. When booking this hotel, i was aware that the location was far from anything worth seeing so the other main reason that i booked here, was fact that the hotel provides a free shuttle bus service to Seminyak shops and beach. I was shocked to find that the service provided was very inconvenient, is only outbound at 11:00 & 15:00, (will not return guests back to the hotel). Lastly - BEACH LOVERS BE WARNED, sewerage outflows exist every few hundred meters along the Seminyak/Kuta coast, if beach swimming is a must for you, then book elsewhere (Nusa Dua).