Outdoor pool

Reviews of Ramada Encore by Wyndham Seminyak Bali

4 out of 5
Ramada Encore by Wyndham Seminyak Bali
Jl. Dewi Saraswati lll, Seminyak, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 222 out of 565 reviews" "
Rating 8 - Good. 229 out of 565 reviews" "
Rating 6 - Okay. 62 out of 565 reviews" "
Rating 4 - Poor. 35 out of 565 reviews" "
Rating 2 - Terrible. 17 out of 565 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Franciska Pricilia Guest Experience on 20 Apr,2024
Dear Mr/s. Mervyn,It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Solange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Bali, so we weren't sure what to expect. Thankfully we were pleasantly surprised. All the employees from front of house, wait staff, bar, housekeeping, etc. were exemplary. Thank you Yuli, Rani, Diah, Eric, Virgo (just to name a few). You were all so accommodating and lovely to us. It really made our stay that more enjoyable. The buffet breakfast has everything you could ever think of and/or want and more. A la carte dishes are reasonably priced and delicious (kudos to your chefs). The pool is great for lounging around and cooling off when the weather becomes unbearable. It was a great place to meet other guests and enjoy a drink with a light snack. We were also really grateful to be given facilities to freshen up prior to our late night flight. Thank you!
Stayed 7 nights in Mar 2024
Response from Franciska Pricilia Guest Experience on 5 Apr,2024
Dear Mr/s. Solange,Thank you immensely for your glowing review! We're thrilled to hear that your stay with us has been such a delightful experience. It's fantastic to know that Yuli, Rani, Diah, Eric, and Virgo were able to make your stay even more enjoyable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way.Warm regards,

10/10 Excellent

Julie-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent option in accommodation whilst in Seminyak. Great for families or couples away from the main area of Seminyak, however free shuttle to/from Kuta Beachwalk and Seminyak Square daily. Super friendly staff, especially Amanda from reception and Odie from the restaurant. Free WIFI throughout the property and works really well in all areas of the property. Fantastic Asian/Indonesian style buffet breakfast each mornimg and the hotel has a BBQ buffet night on Friday nights with acoustic music. Was noise during the day with construction going on but not early morning or late in the afternoon. Was originally put in a room overlooking some of the pool but right in front of scaffolding so we asked to move to a pool view room which was what we originally booked. Once moved rooms the room was perfect. Comfortable beds and daily housekeeping available if required. Taxi to/from Airport available and the massive lagoon style pool is amazing and a real feature of the resort. Would definitely recommend and stay again at the property.
Response from Franciska Pricilia Guest Experience Executive on 24 Mar,2024
Dear Mrs. Julie-Ann,Thank you for taking the time to share such a detailed review of your experience. We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff, especially Amanda and Budi, left a positive impression on you with their friendly service. We appreciate your recommendation and look forward to welcoming you back to our property in the future. Warm regards,

10/10 Excellent

Roshang

Liked: Cleanliness, staff & service, property conditions & facilities
Ridhika and Encore best staff in hotel. Thanks for whole staff make our trip better.
Response from Franciska Pricilia Guest Experience Executive on 24 Mar,2024
Dear Mr/s. Roshang,Thank you very much for your kind words! We're thrilled to hear that Ratika provided you with exceptional service during your stay. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Warm regards,

10/10 Excellent

Christella

Stayed 3 nights in Feb 2024
Response from Franciska Pricilia Guest Experience Exc on 24 Mar,2024
Dear Ms. Christella,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Jocelyne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Everything was local and convenient. All meals at the restaurant were great.
Stayed 7 nights in Jan 2024
Response from Franciska Pricilia Guest Experience Exc on 30 Jan,2024
Dear Ms. Jocelyne,We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us.Warm regards,

4/10 Poor

Vanessa

Travelled with group
Disliked: Cleanliness, amenities
Wasn’t happy with the location and cleanliness of the room - it was very dirty
Stayed 2 nights in Jan 2024
Response from K. Yudi Pastrawan General Manager on 30 Jan,2024
Dear Ms. Vanessa,We're truly sorry to hear about your dissatisfaction with both the location and cleanliness of your room during your stay. Your feedback about the cleanliness of your room is deeply concerning, and we assure you that we take such matters seriously. We will be investigating this issue thoroughly with our housekeeping team to ensure that proper protocols are followed to uphold cleanliness standards. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place a little far out needed a taxi 🚕
Stayed 12 nights in Dec 2023
Response from Franciska Pricilia Guest Experience Executive on 16 Jan,2024
Dear Mr. Dimitri,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. We understand that our location may be a bit far out for some guests. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

haerim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and helpful. Had a surprise new year's eve dinner included with our stay. The food was great, and we had an absolute blast into the new year. We were also gifted a travel pillow upon checkout!
Stayed 4 nights in Dec 2023
Response from Franciska Pricilia Guest Experience Executive on 9 Jan,2024
Dear Ms. Selina Lee,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to the opportunity of welcoming you back to our hotel in the future. Warm regards,

10/10 Excellent

tanasagaren

Liked: Cleanliness, staff & service
Great staff
Stayed 7 nights in Dec 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Mr/s. Tanasagaren,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Mr/s. Shane,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Mr. Matthew,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would LOVE to stay again
Great hotel with even better staff. Rooms cleaned everyday. 24/7 food and drink service. Clean facilities. Excellent breakfast. Wouldn’t hesitate to return.
Stayed 8 nights in Dec 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Ms. Lauren,Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Mr. Adam,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

LINDA SALEH

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shower drain in the main bathroom is blocked
Stayed 3 nights in Dec 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Ms. Linda Saleh,We apologize for the inconvenience you are facing with the blocked shower drain in the main bathroom. Your comfort is our top priority, and we take this matter seriously. We appreciate your feedback and hope to have the opportunity to make your stay more enjoyable.Warm Regards,

8/10 Good

Jaintri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and room was spacious. The staff are friendly. There’s nothing nearby at walking distance
Stayed 3 nights in Nov 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Mr/s. Jaintri,Thank you for your positive feedback! We're thrilled to hear that you had a good experience. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,

6/10 Okay

Bimal

Liked: Staff & service, amenities
Friendly staff and good service. However, Property needs upgrading for amenities and to be insect free.
Stayed 4 nights in Nov 2023
Response from K. Yudi Pastrawan General Manager on 29 Dec,2023
Dear Mr/s. Bimal,Thank you for sharing your feedback with us. We're delighted to hear that you experienced friendly staff and good service during your stay. However, we understand and appreciate your comments. Please to informed that we will refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We hope we can have another opportunity to welcome you back and provide you with the exceptional stay you deserve. Warm Regards,

4/10 Poor

Luke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Great pool but room had a bad odour.
Stayed 1 night in Nov 2023
Response from K. Yudi Pastrawan General Manager on 14 Jan,2024
Dear Mr. Luke,We're delighted to hear that you enjoyed our great pool; however, we apologize for any inconvenience caused by the bad odor in your room. Please rest assured that we will investigate the issue promptly to identify and address the source of the odor. Thank you for bringing this to our attention, and we look forward to exceeding your expectations on your next visit.Warm regards,

10/10 Excellent

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was above and beyond normal hospitality. Room for the price was above what we expected. Over all really good vibe there. It is alittle bit off the main road but that was a massive possitive in the end with nights relaxing by the pool weren't hampered by scooter and taxi tooting and exhausts.
Stayed 8 nights in Nov 2023
Response from K. Yudi Pastrawan General Manager on 30 Nov,2023
Dear Ms. Kyle,Thank you for choosing us, and we're thrilled to hear about your great stay! We appreciate your positive feedback about our staff going above and beyond, the room exceeding expectations for the price, and the overall good vibe at our hotel. We look forward to welcoming you back for another excellent experience in the future.Warm regards,

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing here they go above and beyond for the customers. Very chilled relaxed vibe. Pool is lovely with lots of seating and was never to over crowded. Rooms and facilities are very clean. I am very impressed with value for money and would stay here again. Unfortunately I was sick and couldn’t eat or drink but my partner said the food was amazing.
Stayed 1 night in Nov 2023
Response from K. Yudi Pastrawan General Manager on 30 Nov,2023
Dear Ms. Carissa,Thank you for choosing our hotel, and we truly appreciate your positive feedback! We're delighted to hear about your experience with our amazing staff, the chilled and relaxed vibe, and the lovely, uncrowded pool area. We're sorry to hear that you were unwell during your stay and couldn't enjoy the food and drink. We look forward to the opportunity of welcoming you back for a fully enjoyable experience in the future.Warm regards,

10/10 Excellent

Khaula

Stayed 5 nights in May 2023
Response from K. Yudi Pastrawan General Manager on 30 Nov,2023
Dear Mr/s. Khaula,We're delighted you rated us a perfect 10! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was completely enjoyable destination for a getaway. A relaxed feel to this hotel - really glad we chose it. Will stay again.
Stayed 10 nights in Oct 2023
Response from K. Yudi Pastrawan General Manager on 30 Nov,2023
Dear Ms. Karen,Thank you for choosing our hotel, and we're thrilled to hear about your completely enjoyable getaway! We appreciate your positive feedback about the relaxed feel of our hotel, and we're delighted that you are considering staying with us again. We look forward to welcoming you back for another delightful experience in the future.Warm regards,

10/10 Excellent

Samuel

Stayed 8 nights in Oct 2023
Response from K. Yudi Pastrawan General Manager on 30 Nov,2023
Dear Mr. Samuel,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Luene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a quiet pocket of Seminyak off the main busy streets, the hotel has everything you need and the pool is excellent for kids. The spa was amazing, although more expensive then the cheap one on the Main Streets, I found the quality better and still so cheap when compared to what you would pay back home. The buffet breakfast was a highlight and there was an amazing selection of different foods to choose from. The gym was good also. The staff where friendly and very helpful and always smiling. A taxi to the beach was about 30,000 Indonesian rupees which is still so cheap, although we walked every where too. I highly recommended this hotel and will be back next year. Thank you for being so accommodating.
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 1 Nov,2023
Dear Mr/s. Luene, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your wonderful and detailed review of your stay at the hotel! It's great to hear that you found the hotel to be in a peaceful location in Seminyak, providing a tranquil escape from the bustling main streets. We're delighted that you enjoyed the pool, spa, and the variety of options at the buffet breakfast. The fact that the staff were friendly, helpful, and always smiling is a testament to their dedication to providing excellent service. Your recommendation and plans to return next year are greatly appreciated, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel!Warm Regards,

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice especially considering the price. Excellent value. The pool was beautiful and never so busy you couldnt get a seat. Breakfast was huge! A crazy amount of choices for breakfast. Food was great! The spa was fantastic! Went almost every day :) The only negative is it was set in quite far from the street. It was about a 500 m walk just to get to a main street.
Stayed 6 nights in Oct 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 1 Nov,2023
Dear Ms. lisa, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your positive feedback on your stay at the hotel. We're pleased to hear that you found it to be very nice, and that you considered it an excellent value, especially given the price. It's wonderful to know that you enjoyed the beautiful pool, the extensive breakfast choices, and the great food. The fact that you found the spa fantastic is also great to hear! We understand that the location, while quiet and peaceful, may have been a bit further from the main street than you preferred. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel!Warm Regards,

4/10 Poor

Angela Diane

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a complete overhaul, decking unsafe to walk on with screws protruding through and consequently a trip hazard. The food was not always hot , prepared in the early hours of the morning, left in cloques that weren’t heated. It was a disappointment to arrive and find that our booking was not what we had asked for and then asked to pay extra for our rooms. I’ve stayed in Bali over the past 30 years and experience top service from all other facilities we have stayed in. I will not be returning to Ramada Encore in the near future.
Stayed 10 nights in Oct 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 1 Nov,2023
Dear Ms. Angela Diane, Warmest Greetings from Ramada Encore Seminyak Bali. We appreciate your feedback about your recent stay at the hotel. We apologise for the issues you encountered during your stay. It's disappointing to hear about the maintenance concerns, the temperature of the food, and the mix-up with your booking. These are certainly not the experiences we aim to provide to our guests, and we are truly sorry for any inconvenience caused. Your feedback is important to us, and we will use it to address and rectify these issues to ensure a better experience for future guests. We understand your decision not to return to Ramada Encore, but we hope you might consider giving us another chance in the future to provide a more satisfying and improved stay. Thank you for sharing your comments.Warm Regards,

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Lack of bathroom facilities. No hand towels or face washers. Out in the middle of nowhere. Taxi needed to go anywhere. Expensive pricing at resort and beds not very comfortable
Stayed 7 nights in Oct 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 1 Nov,2023
Dear Ms. Karen, Warmest Greetings from Ramada Encore Seminyak Bali.Thank you for sharing your feedback about your stay at the resort. We're sorry to hear about the issues you encountered during your stay. It's disappointing to hear about the lack of bathroom facilities, the need for a taxi to go anywhere, the pricing, and the comfort of the beds. These are concerns that we take seriously, and your feedback will help us to address these issues and improve the guest experience. We hope you might consider giving us another chance in the future to provide a more satisfying and improved stay. Thank you for choosing us.Warm Regards,

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Ramada encore is a great place to stay, nice wide open spaces and a fabulous pool area. The staff and attentive and friendly.
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 1 Nov,2023
Dear Mr/s. Brendon , Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your positive feedback about your stay at Ramada Encore Seminyak Bali! We're thrilled to hear that you had a great experience and found the hotel to be a wonderful place to stay. It's fantastic that you enjoyed the wide-open spaces and the fabulous pool area. The fact that you found the staff to be attentive and friendly is a testament to their dedication to providing excellent service. We look forward to welcoming you back for another outstanding stay. Thank you for choosing Ramada Encore Seminyak Bali!Warm Regards,

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Clair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 5 nights in Oct 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 13 Oct,2023
Dear Mr/s. Clair, Warmest Greetings from Ramada Encore Seminyak Bali.Thank you for your brief but wonderful feedback! We're thrilled to hear that you found our staff amazing. Providing exceptional service and making our guests feel special is at the heart of what we do. We appreciate your kind words and look forward to welcoming you again in the future. If you have any specific feedback or suggestions, please feel free to share.Warm regards,

8/10 Good

Sathyanarayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty nice and staffs were very welcoming. We stayed in a family room, but the room was always moist and also it could have been better if the rooms had a freshener as there was some smell around in the rooms. Otherwise, the rooms were excellent with all facilities especially the pool and dining area.
Stayed 2 nights in Sep 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 6 Oct,2023
Dear Mr/s. Sathyanarayan, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback and are delighted to hear that you found our hotel to be pretty nice, and our staff welcoming.We apologise for the issue you experienced with the moisture in your family room. This is not the standard we aim to uphold, and we will certainly investigate this matter to ensure it is addressed promptly.It's fantastic to hear that you found our rooms excellent in terms of facilities, and that you enjoyed our pool and dining area. Your positive comments about these aspects of your stay are truly appreciated and will be shared with our team.We value your feedback as it helps us identify areas for improvement, and we hope that your next stay with us will be even more enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was outstanding except that the relatively hard bed could not be provided. It will be very good if relatively hard mattress are being made available in few rooms.
Stayed 6 nights in Sep 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 29 Sept,2023
Dear Mr. Raj, Warmest Greetings from Ramada Encore Seminyak Bali. We want to express our sincere gratitude for choosing to stay at our establishment and for sharing your valuable feedback with us. Your insights are crucial in helping us enhance the guest experience, and we're thrilled to hear about the outstanding aspects of your stay. Providing exceptional experiences for our guests is at the heart of our mission, and we're delighted that you found everything to be outstanding during your visit.However, we apologise for any inconvenience caused by the relatively hard bed in your room. We understand that bedding preferences can vary from guest to guest, and we appreciate your suggestion regarding the availability of relatively hard mattresses in select rooms.Your feedback is greatly appreciated, and we will certainly consider implementing this option to cater to guests with specific bedding preferences in the future.Warm regards,

10/10 Excellent

Norah Patricia Wade. James Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing ...nothing negative about hotel.Food lovely especially buffet breakfast.
Stayed 8 nights in Sep 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 27 Sept,2023
Dear Ms. Norah Patricia, Warmest Greetings from Ramada Encore Seminyak Bali.We want to express our sincere appreciation for choosing to stay with us and for sharing your wonderful feedback. Your satisfaction is our utmost priority, and we're thrilled to hear about the positive aspects of your experience. Our dedicated staff plays a pivotal role in ensuring our guests have a memorable stay, and we're delighted that you found them to be amazing. We're also pleased to hear that you had a consistently positive experience with our food offerings, especially the buffet breakfast.Your feedback means the world to us, and we thank you for highlighting your entirely positive experience with our hotel. It's our hope that we can welcome you back for another delightful stay in the future.Warm Regards,

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, cheap and very clean, third time at this property love it
Stayed 1 night in Sep 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 18 Sept,2023
Dear Ms. Katie, Warmest Greetings from Ramada Encore Seminyak. Thank you for taking the time to review your stay with us. We were very pleased to learn that you had a wonderful and an enjoyable experience with us. We have always been committed to continuously give our guest a memorable experience with indigenous hospitality. On behalf of entire team, We certainly look forward to welcoming you back to our hotel in the near future. Warm Regards,

8/10 Good

leanne

Liked: Cleanliness, staff & service, property conditions & facilities
was a wonderful place to stay . but buffet was limited and cold.
Stayed 2 nights in Sep 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 14 Sept,2023
Dear Mr/s. Leanne Harris, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to write a review about your experience with us. We were very pleased to learn that you had found Ramada Encore Seminyak Bali was a wonderful place to stay. On the other side, we regret to learn that we could not fulfil your expectations during your stay with us regarding our breakfast selection. Please allow us to express our sincerest apologies for the inconvenience you experienced during your stay with us. We have addressed this issue to our related team. We value your feedback as it helps us to focus on what is important to our guests and improve our performance.We hope this will not be impacted your future stay with us again as it was such a great pleasure to have you as our valued guest. Warm Regards,

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Cheap family holiday
The hotel was family friendly with a great pool suitable for little ones. We walked off our terrace strsight into the pool. Breakfast very good. Meals cheap but tasty. The problem with this place is location. A taxi is required to go anywhere and the traffic is manic.
Stayed 7 nights in Aug 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 14 Sept,2023
Dear Ms. Susan Karl, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to write a review about your experience with us. We were very pleased to learn that you had an enjoyable experience with us. On the other side, we regret to learn that we could not fulfil your expectations during your stay with us regarding the location. Please allow us to express our sincerest apologies for the inconvenience you experienced during your stay with us. We hope this will not be impacted your future stay with us again as it was such a great pleasure to have you as our valued guest. Warm Regards,

6/10 Okay

Louise

Travelled with family
Liked: Staff & service
Disliked: Amenities
Overall ok. Food was good, staff pleasant and helpful. Not peaceful or quiet. Noisy corridors, lots of banging, drilling, maintenance work. Very limited information on places to go etc so do all your research in advance. Due to location we needed transport for everything which was easy as there is a taxi service in the hotel.
Stayed 11 nights in Aug 2023
Response from K. Yudi Pastrawan General Manager Ramada Encore Se on 14 Sept,2023
Dear Mr/s. Louise Lombard, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to write a review about your experience with us. We are delight to learn that you highlight the food and staff. On the other side, we regret to learn that we could not fulfil your expectations during your stay with us regarding our maintenance and location. We do apologise for any inconvenience experience that you had. We have addressed this issue to our related team. We value your feedback as it helps us to focus on what is important to our guests and improve our performance. We hope this will not be impacted your future stay with us again as it was such a great pleasure to have you as our valued guest. Warm Regards,

6/10 Okay

Richard

Liked: Cleanliness
Pool area was nice . Shower was poor and ac was uncontrollable. Tv had bad picture and no Australian channel
Stayed 11 nights in Aug 2023
Response from Ramada Encore Seminyak Bali Management on 31 Aug,2023
Dear Mr. Richard,Warmest Greetings from Ramada Encore Seminyak Bali!Thank you for your recent stay with us. We do appreciate your feedback. Please accept our apologies for some aspects of your stay that you found not to be at your expectations. We will discuss as a team to see how we can improve on quality of our facilities that you have highlighted. Warm Regards,

10/10 Excellent

Beau

Stayed 7 nights in Aug 2023

2/10 Terrible

sharron

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
very poor hotel only stayed 1night of our 6nights Hotel refunded our booking
Stayed 6 nights in Aug 2023

6/10 Okay

alan

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are poor mould on walls bathroom and curtains.never cleaned very poor .
Stayed 3 nights in Aug 2023

8/10 Good

paul

Liked: Cleanliness, staff & service
Stayed 10 nights in Jul 2023

8/10 Good

Angiolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Has a good vibe . Property in need of some TLC . Protesting after being to another better room due to poor drainage…. Spoke with manager who assured us of no additional fee. He was keen for us to have a good stay . Very accomodating .
Stayed 14 nights in Jul 2023

6/10 Okay

Leanne

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was isolated no dining options other than to taxi out or eat at resort. Breakfast was either room service or full buffet breakfast. Lunch and dinner had the same menu. Pool had tiles missing and was shaded for a good portion of the day. Limited lounges around pool. Room was very smelly at times. Reception staff were helpful when asked to accommodate and staff were very friendly when offering services.
Stayed 11 nights in Jul 2023

8/10 Good

alan

Liked: Cleanliness, staff & service, amenities
Second time we have stayed.Launceston belt staff great food good pool .
Stayed 3 nights in Aug 2023

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff at this pace are awesome
Stayed 8 nights in Jul 2023
Response from Management on 13 Aug,2023
Dear Mr./Ms.Tracy Irene Thomas,Warmest greetings from Ramada Encore by Wyndham Seminyak BaliWe are very grateful for your comments regarding your visit to Ramada Encore By Wyndham Seminyak Bali. It is great for us to receive positive feedback/feedback.We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.

8/10 Good

Jane

Stayed 11 nights in Jul 2023

8/10 Good

jacob

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023
Response from Ramada Encore Seminyak Bali Management on 28 Jul,2023
Dear Mr. Jacob,Thank you for taking the time to review your stay with us. Looking forward to having you again as our guest.Warm Regards,Ramada Encore Seminyak Bali Management