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"The staff was really nice and available 24hrs. The room was very spacious, clean, and luxurious. They also provide free laundry self-service with complimentary laundry detergent. Be warned that the machine (dryer mainly) is on the small side (in comparison to the ones in US at least) so you should only wash thinner pieces of clothing that dries quickly with it. Otherwise, you can also utilize the drying racks they peovide in the rooms. Overall, really enjoyed our stay."

"3박4일 제주도 여행 중 2일은 다른 곳에서 지내고 마지막 1일을 휘닉스에 묵게 되었는데 외관과 내부도 깨끗하고~ 아침에 일어나 창밖으로 보이는 일출이 너무나 아름다웠습니다. 다음에도 꼭 방문하고 싶은 휘닉스였습니다.~"

"Nice stay for a couple days. Great pool and jacuzzi."

"Staff was very nice and courteous. Hotel is a bit dated, but a great value and location. Will definitely consider coming back, if I need a basic place to sleep and explore the neighborhood. "

"Great room comfortable bed, beautiful lobby. didnt try food, very expensive."

"Good"

"The property was easy to find even if just slightly outside the city center, and the view from our room was incredible. The property itself is lovely to walk around since there's a museum and gorgeous plants and greenery. Our room was great, breakfast at the cafe was delicious, and the staff were super friendly!"

"Very friendly staff and excellent service! I would like to come again:) thank you for the amazing service. I definitely refer to my family and friends "

"Everything was perfect. The room was beautifully presented and clean, food was amazing and the staff were the best hotel staff we have ever encountered. We felt very welcomed and nothing was too much trouble. The resort was spectacular, incredible location and every facility to make our stay a truly memorable occasion."