Premier Inn, Shamley Green hotels

"Rooms a bit tired, table service took a while. But it's conveniently located at the end of a long day."

"Breakfast had gluten free bread to toast and pre packaged gluten free cornflakes in a separate area with a fridge of alternative milks . Absolutely fabulous for us gluten free dairy free people :) An added extra would be nice to have some gluten free croissants , gluten free is super easy to make now with great recipients online and no taste difference . The room was clean my only gripe would be I do like bedding to smell really clean I would say the bedding had a smell of not so clean and fresh and just arrived at hotel abroad and the bed smells super clean . Maybe new laundry products are needed ? And the room we were in 324 had a lot of outside noise until about 11pm of service trolleys being wheeled about outside with glasses and what sounded like plates bashing about on the trolleys so not ideal with a 4.50am wake up call ahead . Otherwise perfect location we normally use the bloc hotel or Sofitel but wanted to try the Hilton . Nearest hotel to parking in the multi story and very easy to walk through to check in . "

"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "

"First night stay we slept well. On our returning stay we were awaken several times during the night by noise from other guests. Once the shower is used the rest of the bathroom is then soaking wet for the rest of the stay. Excellent location."

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"Nothing special but easy to get to the airport. "

"Beautiful building, no lift and very long corridors. If you have difficulty with your mobility best to let them know before arrival."

"The hotel was very close to the airport, just a few minutes on the bus and check out was quick and friendly. Rooms were very clean. However, the fire alarm went off at 3.30am, and the staff on the check out desk didn’t seem particularly concerned or bothered about this when I told him it had woken us up and ruined our sleep. A bit of a disappointing end to our stay. "

"Wasn’t working"