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"The room was very clean, and the staff were exceptional. There is also a public bath attached to the hotel as well. "

"Room is clean and spacious for Japan standard. The front desk staffs are friendly and helpful. "

"Wonderful place to stay. There is a beautiful park with awesome autumn colors right in front of the hotel. Great service."

"Good location, within walking distance to Otaru canal. Hotel amenities were good too."

"Great hotel and service."

"A great hotel in a great location. Handy to do many features including restaurants, karaoke, shopping, transportation "

"Comfortable room with nice window and view. Great location "

"Nice room and Services from front desk, breakfast nice, good stay, location perfect (slightly away from centre but close enough)."

"The staff spoke good English. The room was clean and fresh for us after a long day of travelling. Staff were accommodating to our needs. "