Fairmont, South West Division hotels

"Enjoyed very much. Attentive and friendly staff. Excellent location and rooms. I’ve stayed here many times in the past when it was a Swissôtel and it’s just as good now under its new ownership. "

"Great room, great customer service. Check in host was very helpful and kind. "

"I'm not usually one to write reviews, but credit is absolutely due here. This was our second visit, and while the hotel itself is impeccably clean with well-appointed rooms and a fantastic location, it's the staff who truly make this place stand out. Every member of staff we encountered, from arrival onwards, demonstrated an incredible level of professionalism and friendliness, making us feel completely at home and ensuring a memorable stay. We particularly want to highlight Agnes in the Pacific Club lounge for her outstanding hospitality and the wonderful care she showed our young son."

"The riom and venue was excellent "

"A"

"Our first time in Singapore and we were very impressed. The location is an easy walk to the MRT station and it is very simple to find your way around. Both the hotel's breakfast and evening buffet meals were good. The bar closed rather early! Swimming pool nice but not many sun loungers."

"It was great to get away at the Carlton"

"Excellent. "

"The family room turned out to be 2 adjoining rooms, which was even better. There were 2 sets of doors between the 2 rooms - a bit excessive in my opinion as it made a portion of the wall unusable. Room was very clean and the drinking tap was great. A bit cramped in the bathroom, and the sliding door was a bit stiff. Swimming pools are smaller than it looks in the photos and hotel map - once we got over the initial surprise, still an enjoyable experience. The mini lazy river was neither here nor there, in the sense that it was so small, might as well change it to a separate type of pool with lower maintenance and more usage. Entering and exiting Sentosa using the monorail via the QR code photo was a breeze. Breakfast buffet was great, but totally not worth it for my kids! The variety is expected, which is to say, quite good). Overall a pleasant experience and we would consider returning. "