Shangri-La Hotels and Resorts, Sungai Puyu hotels

"Good location, friendly and helpful staff, clean room"

"yes"

"It was a pleasant experience. The rooms were clean and overall a good time."

"The hotel staff service was efficient and excellent. The room was very clean and amenities were well kept. It is also convenient for shopping and local food tasting as Penang Road, Komtar and other shopping places are all within 10-15 minutes walking distance."

"Room wss great "

"Super "

"Clean and comfortable "

"The staff are so very kind and helpful! I always enjoy my stay!"

"Checked in was very smooth, "Yaya" from the checked in counter was very helpful and she even call the room to check is everything ok. Breakfast spread was superb. The only setback was the pillow for my 4 nights stay, to soft, maybe hotel can invest for a better pillow, a bit firm should be nice."