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Reviews of Luminor Hotel Jemursari by WH

3 out of 5
Luminor Hotel Jemursari by WH
Jl. Jemursari 206-208, Surabaya, East Java

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 39 reviews" "
Rating 8 - Good. 25 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is quite nice, clean and comfortable. However, there is no fridge in the room. I cant put cold milk or yoghurt. In the bathroom there is no hand towels. During showering, the water is everywhere wetting the floor outside the shower.
Stayed 2 nights in Jan 2020

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable pricing for a comfortable stay
Good breakfast buffet spread. Helpful staff. Reasonable pricing for a comfortable stay .
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is accessible and clean. The staff are friendly and hospitable. And food is sumptuous and cheap.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
It was as very pleasant and comfortable stay. Well located and services and condition very good
Stayed 1 night in Feb 2019

6/10 Okay

j

Liked: Cleanliness, staff & service
Stay for 5 days for fam bussiness.Location is out of CBD. Need to climb stairs to go to receptionist from drop off point at front (no lift), had to carry our own bags (later, informed that there is a lift from the parking area at the back). Love the "legen" drink. The room is small, there is no fridge in the superior room (i thought is a standart for 3 star hotel). The room is clean and comfortable. Breakfast is very basic. Internet speed in OK. Staff are very friendly and helpful.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
towel is yellowish in colour, seemed never changed the towel. Will not consider to stay again
Stayed 2 nights in Nov 2018

8/10 Good

shirley, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying stay
Room and bed is comfortable.. wide breakfast.. 1st night stay the internet connection was pretty bad. But the connection was good on the second night..
Stayed 2 nights in Sep 2018

8/10 Good

Hendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quite comfort. The breakfast was fabulous with wide range of foods and tasted good. No bell boy helping you carry lugage at the front door through the stairs was the only thing that needs to improve from this hotel.
Stayed 2 nights in Sep 2018

8/10 Good

vinsensius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Angus, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness hotel with serene surroundings
Hotel closes to airport about 30 minutes way. The breakfast is good with many choices. Room is really clean and the staff tidy up the room very fast. However, there is no swimming pool or place to have sunbath when the weather is great. Also, there is no convenience store or mall beside hotel by foot.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay, but little bit disturbed in lobby area since there is incidentally a birthday party
Stayed 1 night in May 2018

8/10 Good

GILSON LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given room when day time is very hot due to 2 side glass window and hotel lighting is very bright and in room no switch to off

8/10 Good

Riris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Overall stay was pleasant.. except that the room do not have a mini refridgerator.
Stayed 1 night in Sep 2017

8/10 Good

BOON HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Aug 2017

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Aloysius

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great breakfast
nice place to stay in Surabaya, although the area is not really popular
Stayed 1 night in Jul 2017

10/10 Excellent

Yustinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bfast
Bfast was very good indeed, so many variety of food. Well done.

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kian Hoe, malaysia

Liked: Cleanliness, room comfort
close to my working place and train station

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Jemursari
This hotel is good and clean, the breakfast has various food. I quite satisfy stay in this hotel.

8/10 Good

Stephen, Jakarta

Liked: Staff & service, property conditions & facilities, room comfort
Short but pleasent
The breakfast selection is very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable and clean hotel for business trip Only downside is there is no shopping or restaurant around to grab a bite.

10/10 Excellent

Ming Yin

Travelled with family
Liked: Staff & service
Room is a bit small. By the way, overall the environment is fine. The staffs are nice.
Stayed 5 nights in Sep 2023

6/10 Okay

Ming Yin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So old, haven't any renovation. The price are really equal to the quality.
Stayed 1 night in Sep 2023

10/10 Excellent

Chung Hsuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在泗水的最優質選擇酒店
在這裡住宿有很多優點，首先，房間及酒店設施都很乾淨，櫃台的服務人員也很專業，再加上一晚不到70美金的價格，是非常好的選擇。 我特別推薦酒店的餐廳、早餐非常豐盛且美味，無論是當地的食物或是西式食物都有。我也試過晚餐，每道餐點也都很不錯。 周遭沒有太多東西，但走10分鐘也有商場。
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yes I like stay in Luminor because friendly, breakfast good and room good
Stayed 1 night in Apr 2019

4/10 Poor

Chung-Hsuan

Liked: Cleanliness
沒有很享受在這裡的時光
房間跟酒店本身很漂亮、環境也很乾淨，但讓我比較不滿意的是房間到浴室的連接木地板是突出的、如果腳去踢到是會受傷的。另外浴室的淋浴間也不舒適、也只有提供2合1的沐浴精。 酒店裡的服務人員普遍英文程度不佳，不易溝通，衣服送洗是直接在房間跟你收費而非退房時結帳即可(感覺洗衣服務是外包的)，故整體讓我覺得沒有很舒適。 但有一個很直接稱讚的是他的餐廳非常棒，每天早餐有很多現點現做的食物。
Stayed 2 nights in Nov 2018

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekomended baik
Bagus
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
nice breakfast
部屋は広く、コンプリメンタリーで、スナックや飲み物があり大変嬉しかった。スタッフもとてもフレンドリーだった。 バスルームが若干清潔感がなかった。 朝食がいろんなものが出て美味しかった。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
menyenangkan
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has worked its charm through every little details. Lovely hotel interior, cozy room, and various food selection.
Stayed 4 nights in Aug 2017

10/10 Excellent

memuaskan, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
memuaskan
memuaskan

8/10 Good

Tri, Denpasar Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cukup berkesan dan recomended

8/10 Good

SEONG NAM, 자카르타

Liked: Staff & service
가격에 맞는 침실, 가격대비 뛰어난 조식
새로 생긴 비즈니스 호텔. 저렴한 가격, 주변에 다른 시설 없음. 남부 수라바야 지역의 비즈니스에 적합, 비슷한 가격의 호텔이 주변에 대여섯개. 그중 조식이 가장 좋음

8/10 Good

Firdaus, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel baru di lokasi strategis
Hotel yang bersih dan masih baru. Layanan juga ramah,fasilitas juga bagus, tetapi belum ada kolam renang. Menu sarapan cukup bervariasi dengan rasa yang enak. Sayangnya furniture di restoran kurang mendukung.