ALH Group, Surry Hills hotels

"Was good but street side is noisy and lift system is not efficient enough.. overall great stay"

"Fantastic staff and property. I had 2 minor problems with the room and they were addressed almost immediately. Climate control worked great. The bar is priced right. Public transportation is in the immediate vicinity, bus stop is a 3 minute walk, subway is a 12 minute walk. 1 word of caution, the walk from the subway to the hotel is partially uphill. I would definitely stay there again. Coffee machine is Nespresso and there is a small fridge. No closet but there is room for a suite case and a relatively large hanger."

"Great hotel "

"I recently stayed at the Hyatt Regency Sydney and had a fantastic experience. The staff were very friendly and welcoming, which really set the tone for the stay. The location is excellent and walkable to so many spots, making it super convenient. The hotel itself was clean, modern, and upscale, and I really liked the overall atmosphere. We had breakfast included, and it was a nice touch, with very good quality. Overall, I truly enjoyed my stay here and would definitely recommend it."

"Definitely a luxurious hotel with extremely comfortable and plush beds. My husband has back issues and this is one of the main reasons why we keep coming back to this hotel. We are here three times this year and each stay is about a week. Almost every staff member is outstanding in terms of being friendly, approachable and meeting your needs and beyond. We will definitely be back in 2026."

"Beautiful hotel. Had the best view from our room. We dined at the restaurant upstairs and it was delicious. Room service was so good! Probably the best room service I have ever had. Pool was perfect temperature, and so relaxing with spa zen music playing through the speakers. Comfy bed. Only fault was the water was green when we went to fill up the bath… so we didn’t use the bath. But overall we loved it. Cleaning staff and breakfast staff were super friendly. A lady that works in the bar upstairs was really rude :) .. we were next in line for the harbour view table and when we asked she said no I’m giving it to the people next to you… even though they arrived after us. That was the only fault of the whole hotel :) Hopefully she gets better customer service experience. "

"Excellence "

"Centrally located just beside Martin Place this is a very nice hotel with friendly staff, spacious rooms with all the facilities. The parking offer with Wilson Parking about 3 minutes walk away was also very convenient. "

"I've stayed here often. In the middle of the bustling theatre and Chinatown/Thaitown district of Sydney CBD, the location is perfect for those who like nightlife and excellent casual dining. It's a little oasis amongst this busy area, where your room is quiet and comfortable, and the staff are friendly and helpful. For those who like privacy, know that no-one can even enter the building, let alone reach your floor, without either having their room key or requesting entry to the building with the intercom. The only thing I don't personally like is that it has one of those TV's that is so smart, it can't receive local free-to-air channels, but 100 other channels, of course. I've stayed here maybe 20 times now. It's my preferred hotel in this area, and may well become yours."