Suzhou Holidays

The Hongqiao Heyitang Hotel is one of the best properties I have stayed in Shanghai in the last twenty years. On the latest trip to China, I stayed there on 3 separate bookings, two with Expedia, and one direct. All 3 rooms surpassed my expectations, with one minor issue with the light in one of the waterclosets. The hardware worked great, the bedding comfortable and clean. Housekeeping was great. The staff go beyond their duties to accommodate your needs. Take out food is delivered to your room by a robot with a sweet little voice. Breakfast is served from 7 to 10, with a full complement of western buffet, fruits, and hot Chinese steamer items, such as dumplings, corn and potatoes, etc. A noodle stand cooks your order while you wait, a stand with 4 different congies and condiments puts a delightful touch to the breakfast spread. No whole grain bread though, only white bread, pastires and cakes, etc. The only weak spots was the coffee, you get the Italian, which is like Espresso, and the American, which is simple the Italian with hot water. The Heyitang is located on a quite one-way street near the #2 Line subway station. A taxi ride to the Hongqiao Highspeed Train Station costs about 40 rmb. The Front Desk staff calls the taxi for you. Hailing in the street is difficult. Clientele: young professionals & eastern Europeans, with the occasional family with young kids. Will stay there again.

Property said there were three beds in the one room, but there was two beds in one room and then a separate bed in the room next door. The facilities were clean, modern and had great air conditioning. The location is a little out of the old city or shopping district or Bund, but we took a taxi to all very cheaply. There is also public transportation nearby.

This stay is beautiful. The details im the room and hotel are impeccable. The staff was acommodating. The only issues were a large number of guests smoking in the rooms and hallways in a smoke free property and a almost emtirely ineffectual wifi.

Great breakfast buffet. Loved the indoor pool, yoga room, gym, sauna. Easy access to the mall (with shops, services, and restaurants) was a huge plus.