Reception
Check availability

Reviews of Hotel Valley Garden

3.5 out of 5
Hotel Valley Garden
Sylhet Tower, Sobhanighatm, Bishwa Road, Sylhet

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

4.8/10

Staff & service

8.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean.. Wasn’t any light wen electric went .. We didn’t get what we booked for ..
Stayed 1 night in Aug 2019
Response from Shipon Khan on 10 Sept,2019
Thank you so much sir for your valuable reviews. Thankfully Team HVG

2/10 Terrible

MD TOUHIDUL

Disliked: Staff & service, property conditions & facilities, room comfort
Frauding in many ways
It was not so good.. Because i purchased family suits with prepaid payments. They completely denied about my booking firstly. But they gave me just a tiny standard couple room and overcharged 1600 bdt more than prepaid payments. Completely dissatisfied and angry for their fraud business.
Stayed 1 night in Aug 2019
Response from Shipon Khan on 28 Jun,2021
Thank you so much, Mr. Touhidul Islam for your valuable opinion.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Looks like a hotel, feels like a pretend hotel
Astoundingly loud location and the room had zero insulation from the street noise. The bed was rock hard (though that’s not uncommon for Bangladesh), nearly zero water pressure and fuzzy TV channels. The “airport shuttle” listed in the amenities is actually a 20x over-priced taxi they arrange and bill you for after - cost almost as much as the room... and zero room for negotiation despite the fact that it was a totally non-transparent expense. The breakfast buffet was nice enough with Bangla fare. Room service was quick and decent, again for the Bangla food.
Response from Shipon Khan. on 28 Jun,2021
Thanks for your valuable opinion. l