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Reviews of The Carmelence View

3.5 out of 5
The Carmelence View
117 Villa Carmelence 2, Tagytay-Nasugbu Highway, Maharlika West, Tagaytay

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
1st day our locks at the door did not work amd they to call in maintenance to repair it. We were checked in the sky king suite. Breakfast was wonderful and staff were all very polite and accomodating. The bathtub had a malfunction that did not drain the water. There was also an occurance where the water stopped working momentarily. The view is to die for!
Stayed 2 nights in Aug 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We truly enjoyed ourselves in Tagaytay while staying at the Carmelence View. The staff was helpful and friendly. The views from the room overlooking Taal Lake and the Volcano were breath taking. Having a cup of coffee on the veranda with the clouds drifting by was an unforgettable experience. The horseback tour of the Volcano was especially memorable. I highly recommend staying at Carmelence View and the horse back tour of the volcano. A suggestion to travelers: Make sure you have enough cash on hand as the ATMs in the city were uncooperative to say the least.
Stayed 4 nights in Jun 2019

8/10 Good

P.B.

Liked: Staff & service
Stunning view of the Taal Volcano and Lake
Stayed 2 nights in May 2019
Response from Ivy: The Carmelence Reservations on 14 May,2019
To our valued guest, Thank you for taking the time to review your stay with us,, we are very much glad that you have enjoyed your stay. We are looking forward to your next visit. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good and we have a great view from taal. I was under the weather I have stomach flu it was nice to now that they well give you a medicine if you tell them that you are not feeling well great service
Stayed 2 nights in Mar 2019
Response from Ivy: The Carmelence Reservations on 4 Apr,2019
To our valued guest, Thank you for taking the time to review your stay with us we are looking forward to your next visit. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Ivy: The carmelence Reservations on 4 Apr,2019
To our valued guest, Thank you for taking the time to review your stay with us we are looking forward to your next visit. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, property, staff and spectacular view.
Stayed 1 night in Feb 2019
Response from Ivy: The Carmelence Reservations on 30 Mar,2019
To our valued guest, Thank you for taking the time to review your stay with us we are very much glad to hear that you enjoyed your stay with us. We are looking forward to your next visit, Sincerely:

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Ivy: The Carmelence Reservations on 4 Apr,2019
To our valued guest, Thank you for taking the time to review your stay with us we are looking forward to your next visit. Sincerely,

10/10 Excellent

Joseph alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and very Accomodating staff
It was great nice view from the room will definitely go back
Stayed 1 night in Nov 2018
Response from Ivy: The Carmelence Reservations on 16 Nov,2018
Dear Mr. Alexander, Thank you for taking the time to review your stay with us, We are very much glad that you enjoyed your stay. Thank you so much, Sincerely,

10/10 Excellent

Rossanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glass house in the sky overlooking Taal!
View is amazing from the room. Felt like living in a glass house and mirrors to emphasize the beauty of nature. Breakfast choices are all delicious and served on our glass table in our room.
Stayed 2 nights in Sep 2018
Response from Ivy: The Carmelence Reservations on 2 Oct,2018
Dear Ms. Rossanne, Thank you for taking time to review your stay with us, we are very much glad to hear that you enjoyed your stay with us, we are looking forward for your next visit, Sincerely,

10/10 Excellent

DJ, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like that you can have privacy in this hotel. Very quiet and the best view of tagal volcano. Amenities are basic given the size of the property. Service of the staffs are excellent - very homey feel. Would come back again!
Stayed 2 nights in Aug 2018
Response from Ivy: The Carmelence Reservations on 1 Oct,2018
Dear Guest, Thank you for making time to review your stay with us, We are very much honor to hear that you enjoy your stay with us we are looking forward for your next stay, Sincerely,

10/10 Excellent

Michael

Good
Nice place nice view
Stayed 1 night in Sep 2018
Response from Ivy on 29 Sept,2018
Dear Mr. Michael, Thank you for making time to review your stay with us, We are very much glad that you enjoyed your stay. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice view of the taal lake, friendly staff, good food
Stayed 1 night in Sep 2018
Response from Ivy: The Carmelence Reservations on 10 Sept,2018
Dear Guest, Thank you for taking time to review your stay, We are very much glad to hear that you are satisfy with our service. Sincerely,

2/10 Terrible

Francis

Hotel Carmelence Review
First of all, the place is hard to find. No proper signage leading to the entrance of the place. The staff are poorly presentable but hospitable. The room we stayed at needs a lot of improvement. It’s not worth what you paid for. Bathroom is not properly adequate what’s on the website. Great view is the only postive I can say about this place :(
Stayed 1 night in Sep 2018
Response from Ivy:The Carmelence Reservations on 10 Sept,2018
Dear Guest, I'm so sorry to hear your unfortunate experience. That was truly not our attention.We really appreciate your feedback, and hope you do give us a chance to make it right. We will make sure to address it to our higher management and make sure to make improvements. Sincerely:

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I love about this place: 1. Stunning view 2. Awesome staff! 3. Yummy breakfast What I think needs some improvement: 1. Dated bathroom 2. Cable subscription (no signal)
Stayed 2 nights in Sep 2018
Response from Ivy: The Carmelence Reservations on 10 Sept,2018
Dear Guest, Thank you for taking time to review your stay with us, We will make sure to let the management know your concerns so that we can make some improvement. Again thank you Sincerely,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very nice view but the room and the area around the hotel is very dirty.
Stayed 2 nights in Aug 2018
Response from Ivy on 6 Sept,2018
Thank you for making time to review your stay with us “We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.”. We will make sure to address your concern to our housekeeping and maintenance department. Thank you for raising the concern. Sincerely,

10/10 Excellent

ALMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ivy on 12 Aug,2018
Dear Ms. Almy we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Sincerely

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Great location. Not much room for clothes etc
Stayed 4 nights in Jul 2018
Response from Ivy on 10 Aug,2018
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed our location and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big family room
Had a problem with the shower drain but mostly big family room and bathroom was very comfortable
Stayed 1 night in May 2018
Response from Ivy on 10 Aug,2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

10/10 Excellent

Marra, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both my kids and parents enjoyed the stay. We will definitely comeback!
Stayed 1 night in Apr 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymooners
The placed not totally improved but they working on it. They need to improve the signage and the security like cctv or security guards... in generally, being a couple we’re so amazed with the perfect view of Mt. Taal in our room.. We are so very happy, because we are celebrating our anniversary... Promise that we will come back again !!!

8/10 Good

Richie, Gensan City

Liked: Cleanliness, staff & service, room comfort
Bed & Breakfast with breathtaking Taal View...
No signal Cable, food is so so... but overall experience is good. Congrats to you guys.
Stayed 1 night in Feb 2018
Response from Ivy on 10 Aug,2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is right
Worth every penny for the view. Can’t wait to go back.
Stayed 1 night in Feb 2018
Response from Anthony on 10 Aug,2018
To Our Valued Guest, The Carmelence Team is thrilled to hear such good review, and we are proud to be the best place to see the perfect view of Taal here in Tagaytay. Your feedback is extremely valuable to us, as we strive to improve each and every stay. We will be glad for your next visit to us, with your family, friends and relatives and will assure you that you will get not the same but improved treatment from us. In behalf of The Carmelence Team, we are honored to be your accommodation choice here in Tagaytay. Sincerely, The Carmelence Reservations

10/10 Excellent

Vicky, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful, relaxing overnight stay.
The staff are very polite, friendly and very welcoming. Breakfast were served on time and with nice food presentation. It's usually hard to please my teenage son when traveling, wifi is his life and of course, selection of food, so far he had no complaints.
Response from Anthony on 10 Aug,2018
To Our Valued Guest, The Carmelence Team is thrilled to hear such good review, and we are proud to be the best place to see the perfect view of Taal here in Tagaytay. Your feedback is extremely valuable to us, as we strive to improve each and every stay. We will be glad for your next visit to us, with your family, friends and relatives and will assure you that you will get not the same but improved treatment from us. In behalf of The Carmelence Team, we are honored to be your accommodation choice here in Tagaytay. Sincerely, The Carmelence Reservations

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel
The view was spectacular! It didn't disappoint. The staff were great and very attentive to our needs. The facility was very clean. The negatives however was, you can hear your next door neighbor. The rooms have poor insulation which was a disappointment but would definitely come back to this hotel again!!
Response from Anthony on 10 Aug,2018
To Our Valued Guest, The Carmelence Team is thrilled to hear such good review, and we are proud to be the best place to see the perfect view of Taal here in Tagaytay. Your feedback is extremely valuable to us, as we strive to improve each and every stay. We will be glad for your next visit to us, with your family, friends and relatives and will assure you that you will get not the same but improved treatment from us. In behalf of The Carmelence Team, we are honored to be your accommodation choice here in Tagaytay. Sincerely, The Carmelence Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day magic
Great place to stay, yummy food and excellent view! Skyking suite was an amazing room plus the staff was really friendly, family like atmosphere. Definitely worth the stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Room with beautiful view

10/10 Excellent

Tom, Alabang, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel, Fantastic View
Staff was wonderful, grounds are beautiful, view is spectacular, I will stay at this hotel again.

10/10 Excellent

Vero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay! Highly recommended!
It was our wedding anniversary and the ambiance and the very accommodating staff especially Glo made our stay special. Our room had a great view of the Taal Volcano. Room service breakfast was great!

10/10 Excellent

Crisell, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private and fantastic view of Taal Lake
I was looking for a quiet place with great view of the Taal Lake so I could spend a couple of days with my elderly parents before returning the the US. I narrowed down my list to 3 places: the Taal Vista, Lake Hotel and Carmelence View. Boy am I glad I chose Carmelence View! I based my decision after reading the great reviews about the place. The room is very clean. The place is very private and you feel like you are in your own private rest house. The view of the Taal Lake is awesome! And again very private unlike the usual hotels. You will feel like you are one with nature (the fog will even enter your room when you have your floor to ceiling sliding windows open. I just wished the Family Room or Sky King was available because the units have better layout with stunning views of the lake. The staff is genuinely friendly and eager to help make your stay as wonderful as possible. I like the daily breakfast on the patio. Glo and Cristina are wonderful hosts! I consider them hosts because that's how you will feel around them. The place is also great for family reunions. I will definitely recommend this place and will surely be back.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Perfect morning view of Taal
Breakfast is delicious, and even perfect with Taal view. However, the room we stayed in (family suite) was not that clean. There were bugs and spider, the linens and furniture were dusty.There's an annoying odor in the comfort room.

10/10 Excellent

jungmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
입구 찾기가 어렵고 밖에서 보기에는 별로인데 들어가서 뷰를 보는순간 세상 모든일이 잊혀지는 아름다운 뷰였어요.
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Großartige Aussicht auf den Vulkansee
Die großartige Aussicht auf den Vulkansee ist das Beste am Hotel. Die Freundlichkeit das zweit beste. Aber sonst? Aber von Anfang an.... Das Hotel zu finden ist schon eine Kunst, selbst mit Wegbeschreibung in Google Maps....kein Schild weißt den Weg, kein Hinweis am Eingangstor, keine Beschriftung am Hotel. Uns empfing ein überaus freundliches Personal und das Zimmer war sehr schön, doch sauber war es nicht. Direkt nach unserer Ankunft eine Dusche genommen, den Badezimmerteppich einmal auf den Boden gelegt und gewendet, da Verkehrt herum und erschrocken...das Tuch war schmutzig. Nach der Dusche weiße Socken angezogen und durch das Zimmer gelaufen, diese waren danach schwarz. Ein benutzter Bademantel lag auf unserem Bett. Mit allen 3 Dingen zur Lobby und gefragt, warum alles was auf dem Boden liegt dreckig ist bzw. wird und wann denn das letzte mal geputzt wurde. Danach wurde das Zimmer direkt trocken gewischt und am nächsten Tag feucht. Eigentlich erwarte ich eine Zimmerreinigung, bevor ich ein Zimmer belege! Das Frühstück wird kostenfrei auf das Zimmer gebracht, ein wirklich toller Service. Hierzu ist die Frühstücksbestellung aber auf jeden Fall am Abend vorher abzugeben, damit es vorbereitet werden Kennung die gewünschte Uhrzeit anzugeben. So weit so gut. Das Frühstück kam nie zur gewünschten Zeit sondern erst nach erneuter Nachfrage. Teils wurden Bestellungen vergessen oder waren falsch. Die Speisen wie Würstchen, Omlett und Rührei waren immer kalt.
Stayed 3 nights in Apr 2018
Response from Ivy on 10 Aug,2018
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

10/10 Excellent

Vladana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nádherné pokoje s úžasným výhledem a skvělým personálem. Vřele doporučuji!
Stayed 1 night in Feb 2018
Response from Anthony on 10 Aug,2018
Dear Guest, The Carmelence Team is thrilled to hear such good feedback, and we are proud to be the best place to see the perfect view of Taal here in Tagaytay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. For your next stay, we will assure you that you will never see these negative things again and will experience the most relaxing stay here in our hotel. In behalf of The Carmelence Team, we are honored to be your accommodation choice here in Tagaytay. Sincerely, The Carmelence Reservations