The staff was super nice and helpful! They held my bags for me so that I could go exploring the first day I got there since I arrived 9am. The bed and pillows were very comfy! Air conditioner worked great. There was a fridge and complimentary water and fruit, so thoughtful! The water pressure and shower great! The only thing I would say that needs improvement are the floors but they give you slippers to wear. I was on the European Floor, Room 411. The location is perfect!!! It’s just down the street from Taipei Main Station which made it sooooo convenient to travel around and get to the airport on my last day. When I visit again, I will definitely be staying here!