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Reviews of Livingstone Lodge

3 out of 5
Livingstone Lodge
642 Syringa Road, Victoria Falls, Matabeleland North

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 2 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal care helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tarlekkumar Sureshchandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had made a family accommodation booking for a few nights at the Livingstone Lodge as it was a brilliant stay. The area was beautiful and quiet. The staff were very helpful and polite. The receptionist Elton was great as he had booked most of our activities. I would recommend friends and family to book there.
Stayed 3 nights in Mar 2024

10/10 Excellent

Owen

Stayed 1 night in Mar 2024

10/10 Excellent

Nicollette

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. Very helpful and friendly staff.

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2024

6/10 Okay

Sabyasachi, santa clara

Travelled with family
Liked: Staff & service
Bathroom is quite dirty and shower option is inconvenient. Location is ok but no dining option around. Initially they offerered a room without AC. But finally offered to change in a much smaller room (not good for 3 people). Otherwise ok.
Stayed 2 nights in Dec 2023

10/10 Excellent

dainan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thanks
Stayed 2 nights in Dec 2023

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful spot to spend a few days. Staff were very courteous and helpful especially with booking events and ensuring you had transportation if needed. If you plan a visit make sure you take advantage of the awesome treatments provided by the on-site massage therapists. All in all a very pleasant experience.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, relaxing locstion, and very affordable
Stayed 1 night in Nov 2023
Response from Chantal on 28 Nov,2023
Thank you for your review, we appreciate your feedback!

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the property. I advised would have been nice to have had a frig in the room.
Stayed 5 nights in Oct 2023
Response from Chantal on 8 Nov,2023
We enjoyed hosting you and we are happy to hear that you loved the property. Thank you for your feedback with regards to the fridge.Kind Regards,

10/10 Excellent

Phyllis

Stayed 3 nights in Jun 2023

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Food transport to and from city
Stayed 2 nights in Jun 2023

6/10 Okay

Charity

Liked: Staff & service
Stayed 5 nights in Jun 2023

4/10 Poor

CECELIA

Travelled with group
Disliked: Amenities, property conditions & facilities
The property was ok and staff was friendly however there was no TV, no kettle, furniture was old, wasn't so clean and the breakfast was just ok. Overall not a satisfactory stay.

8/10 Good

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is a friendly lodge. Whoever works at the reception they are all nice and friendly to the guests!! The breakfast is decent. And they have a bar where you can bring your own beers.

10/10 Excellent

SHARMILA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very homely and fabulous owner who personally over saw everything Excellent staff and location and place has fabulous ambience
Stayed 6 nights in May 2022

6/10 Okay

Stacey Gee

Travelled with group
Liked: Cleanliness, staff & service
Breakfast is very light and is bread, a slice of bacon ,eggs & baked beans. The showers need a shower curtain the water goes everywhere.
Stayed 1 night in Apr 2022

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to visit
Stayed 1 night in Feb 2022

8/10 Good

Shamit

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were staying in a room with twin beds. There was an issue with toilet leak in the bathroom and the fan would not move or rotate. On complaint the manager transferred us into the AC room and without any discussion charged my credit card with extra amount. This was very unfair. I would not recommend Livingstone Lodge to anyone.
Stayed 1 night in Mar 2020
Response from Livingstone Lodge on 14 Mar,2020
Mr Ashit I am saddened to hear this feedback from you and I trust that you will accept my apologies. The concerns you have raised about your stay have already been addressed and rectified and the payment for your stay was made after your departure. It is unfortunate that your flight was too early in the morning for us to have sometime to sit and rectify this problem from the begininng.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
the staff are very good and Emmanuel and norbit are very helpful telling you things like taxis and places to go . The whole property looks dated and could do with updating . My door latch was broken and had to be locked all the time to stay closed . No bedside light so one had to stubble in the dark at night if one needed the bathroom , and stubbing the toes in the process. Air conditioning would be a great help now as the daytime temp. is up around 40 c , and it does not drop a great deal at night . Breakfast was good , place was clean and tidy and everybody was friendly ,always a smile on the faces .
Stayed 4 nights in Sep 2019
Response from livingstone on 3 Oct,2019
Thank you very much for staying with us at Livingstone lodge and also we appreciate your feedback.

10/10 Excellent

Just, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities
Quick to resolve issues. Hands-on owner and eager to help staff.
Stayed 3 nights in Aug 2019
Response from livingstone lodge on 27 Aug,2019
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn't work which was a disappointment. Staff should check the screens, some of which are torn. Starr were OUTSTANDING. They look great care to make sure my activities worked out successfully. I felt they were interested in me as a person not just a traveler. :)
Stayed 3 nights in Aug 2019
Response from livingstone on 20 Sept,2019
we appreciate your feedback, we will improve on the issues that you have addressed.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception staff was very pleasing and helpful. The room and the building appeared old
Stayed 2 nights in Jul 2019
Response from livingstone on 20 Sept,2019
We appreciate your feedback, thank you

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good beds and linens, ok breakfast and helpful staff but no hot water during the 3 days we stay there, at best warm. No electricity either (the whole town suffered from this) so the lodge had to run on a generator almost permanently.
Stayed 3 nights in Jul 2019
Response from Livingstone Lodge on 8 Aug,2019
Thank you Very much. We apologize for the inconvenience. Your feed back is greatly appreciated.

10/10 Excellent

David

Though not a luxury resort, I found over staying there for four nights Livingstone Lodge to be clean and solid, and a good value for the money. The breakfast they provide is decent. They facilitated getting my laundry done for a reasonable price. The best thing about my stay was the customer service. One of the owners really went out of her way pointing me to options for the next leg of my adventure. What I liked least is that the lodge is about a $5.00 taxi ride each way into down town Victoria Falls.
Stayed 4 nights in Jul 2019
Response from livingstone lodge on 31 Jul,2019
thank you very much

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location just outside of main town, nice owners who helped with sorting excursions. They also organised pickup from the airport at reasonable cost which was helpful.
Stayed 1 night in Jun 2019
Response from LIVINGSTONE LODGE on 18 Jul,2019
THANK YOU

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from livingstone lodge on 5 Jul,2019
thank you for the review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, safe & peaceful Of all - the owner & the employees are there to assisit you in any way. I highly recomend staying at this place.
Stayed 2 nights in May 2019
Response from Livingstone Lodge on 8 May,2019
thank you very much for the feedback.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! They were helpful, friendly, and made us feel at home.
Stayed 3 nights in Mar 2019
Response from Pre on 29 Mar,2019
Thank you for the compliments.

10/10 Excellent

Ishmael, US

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the manageress and the rest of the workers were good to us. Their breakfast was terrific.
Stayed 2 nights in Feb 2019
Response from reservations on 4 Apr,2019
thank you Ishmael for the feedback

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific service and food
This is not a glamour property. But the free morning breakfasts were amazing. The service from the maids, etc, was fine. There is a working swimming pool. Pete, the manager, was always available and helpful. It’s air conditioned. Like all the properties in Vic Falls, it is removed from downtown, so you would always need auto transport, such as being picked up by your tour company. There’s no lobby. Particularly for the price, this is a wonderful value.
Stayed 4 nights in Oct 2018
Response from piet on 7 Nov,2018
Dear Robert, We enjoyed your company and I enjoyed the opportunities for the various discussions we had. I appreciate your kind comments and continue to make small improvements to make your stay more comfortable. Regards, Piet

6/10 Okay

Alyssa, Kibbutz Ein Hashofet

Disliked: Property conditions & facilities, room comfort
Great location, helpful staff (especially Thomas) but the hotel itself needs to be renovated.
Stayed 2 nights in Sep 2018
Response from Piet on 26 Sept,2018
Thank you for your feed back. We are in the process of upgrading rooms as and when we can block out the room to work on it. We are preparing to upgrading all our standard double rooms early in 2019. Piet Lodge Manager

8/10 Good

Verified traveller

Satisfied :)
The location was not the best but that cant stop me from loving the lodge! All the staff I met were really welcoming and friendly, especially Michele? who was working part time at night. Breakfast, wifi, staff and spacious room, free soda, ..everything was satisfying.
Stayed 1 night in Sep 2018
Response from Piet on 26 Sept,2018
Our greatest asset are our staff. I am very proud to work with such a dedicated group of people. Piet Lodge Manager

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jul 2018
Response from Piet on 14 Aug,2018
Thank you for your positive response

10/10 Excellent

georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Vic Falls
I did a 14 day tour ending in Vic Falls and booked this guesthouse for an extra day. Great value, extremely friendly and highly professional staff/owner, tasty breakfast, good wifi. Not in the thick of the town centre, but a nice and safe area, plus just a 5$ taxi ride to the action. Has a pool that i didnt get a chance to use. Highly recommended
Stayed 1 night in Jul 2018
Response from Piet on 27 Jul,2018
Thank you for your kind comments. I am glad we met your expectations. Regards, Piet Lodge Manager

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, room comfort
Nice stay
Great place over all, Thomas and Pete were awesome!
Stayed 2 nights in May 2018
Response from Thomas on 3 Jun,2018
Thank you so much for your kind complement and really appreciate your stay with us and certainly hope to see you in the not so distant future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to get a room last minute one night in Zimbabwe. Had a very nice stayx. comes with great breakfast as well. Nice place and great staff.
Stayed 1 night in May 2018
Response from Piet on 30 May,2018
Thank you for staying with us and your positive responce

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife says she enjoyed her stay there and she would not mind staying there again.
Stayed 1 night in May 2018
Response from Piet on 13 May,2018
Thank you for your kind response.

8/10 Good

Lesley, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Livingstone Lodge on edge of town
Excellent service from Piet the Manager and his staff. Couldn't do enough for us re booking trips, recommending restaurants, etc and taking us around. We really enjoyed staying in this accommodation and nothing was too much for them to do for us.
Stayed 3 nights in Nov 2017
Response from Piet on 3 Dec,2017
Thank you for your kind comments,

6/10 Okay

Joe, Kathy, and, Lawrence, Kansas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Budget hotel with excellent staff
We arrived at the lodge and were met by Pete (the manager) and Thomas (his right hand man). We were showed a couple of rooms and took the one we wanted. The room was clean and roomy. There we several things that could stand to be upgraded such the shower controls which only would run hot or run cold, the windows need full screens, and a paint job wouldn't hurt. What made up for that though was the excellent care we got from Pete and Thomas. It was always nice to see their smiling faces and willingness to help us in any way. Thomas did a fantastic job of arranging our game drives and made great suggestions on things to and places to eat. He even arranged our itinerary with accommodations for when we left. The cooks were so friendly and cooked up a fantastic breakfast. Phillip the groundskeeper was super too.
Stayed 2 nights in Oct 2017
Response from PETE on 5 Nov,2017
It was great to have you as guests. It is our intention to upgrade the room that was allocated to you next year. We have installed an air conditioner since your stay.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quiet, comfortable place out of town. They could use air conditioning in the rooms. The staff was friendly and accommodating.
Stayed 1 night in Sep 2017
We thank you for your comments. We are in the process of putting in air conditioners in the rooms. Regards, Piet Manager

8/10 Good

Michael , Sydmey Australia

Liked: Staff & service
The lodge a little outdated and tired but great staff and location made up for it.
Stayed 2 nights in Sep 2017
Response from P.B.H. on 19 Oct,2017
Thank you for your comments. Upgrading the rooms are in our future plans. Piet Manager

10/10 Excellent

karalyn , orange county, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 5 nights. The room was simple but clean, comfortable, and roomy with ample space to put our belongings/clothes. The breakfast was beyond what I expected...filling and tasty. The staff was super friendly and willing to go out of their way to assist us. We had to be at a pickup point for a tour and the taxi driver was late so the hotel staff (Thomas) had us hop in his car to drive us to the pickup point so we wouldn't miss our tour. We had a great experience there and would recommend this place.
Stayed 5 nights in Aug 2017

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and hospitality
The facilities are very comfortable, and there are nice bonuses like free soft drinks and a pleasant outdoor seating area. The owner and staff are very helpful, and allowed me to use one of the vacant rooms even after I had checked out. The location isn't central, being about a 30-minute walk from town, but Victoria Falls is fairly compact.
Stayed 1 night in Aug 2017

10/10 Excellent

rafael, ft lauderdale, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The rooms are a little worn and could use a facelift. However, everything else was great. The setup is great, and the staff is awesome. The host, Thomas, EXCELS as customer service and hospitality. He truly is the best and will ensure your stay is pleasant.
Stayed 2 nights in Jun 2017
Response from Thomas on 23 Jul,2017
We are glad to have hosted you at our Lodge and we shall ensure that all outlined details above are immediately attended to so that we can continue to host all our guests in a greater way, thank you once again for your review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay.
Definitely recommend this lodge,the manager and staff went out of their way to help me,the breakfast was excellent all around a very pleasant stay.
Response from General Manager on 2 Mar,2017
Michael, it was a pleasure hosting you. I hope the rest of your travels were pleasant, especially Zanzibar. Piet Lodge Manager

8/10 Good

Ritva

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

SimBotNam, Idstein

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Die Nähe zu den Victoria Falls. Das Personal war sehr freundlich und hilfsbereit. In manchen Zimmern.gab es keine Klimaanlage. Keine Moskitonetze.
Stayed 2 nights in Nov 2019
Response from livingstone lodge on 14 Nov,2019
Thank you for your feedback ,we appreciate your stay with us.

10/10 Excellent

shim, south korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm & nice hostitality
I definately want to recommend this lodge other people. Lodges aroud this area is almost same(location, facilities) However, this livingstone lodge is different! Hotel staff was very freindly and amazing. Especially Thanks for Tomas, We can book a tour without any difficult or hassle. And he tried to help me out find my cellphone from town. We had great fun! Thanks for your hostitality!!
Stayed 2 nights in Sep 2018
Response from Piet on 26 Sept,2018
Thank you for your kind respond.Thomas is a true asset to the lodge. Piet Lodge Manager