Thailand Mountain Holidays

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

Room Clean everyday , staff amazing , amazing breakfast and the infinity pool was immaculate

It was beautiful and kept very well. the massage was great as well as the breakfast buffet. I think the only thing was that the hydrotherapy scalp session was not done well. However, for the hotel I would come back and stay here anytime. Loved the staff and the decor and the property.

On our couple of days the water and heater ran out.

Resort staff were very friendly, attentive and welcoming!

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

It was beautiful and kept very well. the massage was great as well as the breakfast buffet. I think the only thing was that the hydrotherapy scalp session was not done well. However, for the hotel I would come back and stay here anytime. Loved the staff and the decor and the property.

Resort staff were very friendly, attentive and welcoming!

Staff across the hotel were very good, but the pool service was dreadful. At no point did anyone come to the loungers to take drink orders – we had to walk up and order ourselves, yet were still charged service and tax on top. The location is stunning, but the resort is tired. It needs a full refresh: paintwork, woodwork, tiles, furniture – everything shows its age. Our premium room felt worn, and I would not want to pay double for one of the suites in its current condition. Housekeeping standards were also below expectations, which unfortunately mirrors my experience with other Accor properties, including So Bangkok. Overall, I would suggest choosing a Thai brand over an Accor hotel – you will likely get far better value, service and quality for your money.

Room Clean everyday , staff amazing , amazing breakfast and the infinity pool was immaculate

It was beautiful and kept very well. the massage was great as well as the breakfast buffet. I think the only thing was that the hydrotherapy scalp session was not done well. However, for the hotel I would come back and stay here anytime. Loved the staff and the decor and the property.

On our couple of days the water and heater ran out.