Spas in Hoan Kiem

I would almost unreservedly recommend this hotel. Location is central. The room is spacious decor is refined and quality and comfort are world class. Great care has gone into the smallest details which is true only of the best hotels. Service is unfailingly courteous and helpful. Overall, the food is better than any 5 star hotel that I can remember. Breakfast was excellent and on par with Shangri-la back in Shanghai. Only the pho was a little disappointing; ironic. The only slight disappointment was being pressured into an upgrade which comprised things I didn't want. Twice. Charmingly done but it detracted from the excellence of everything else. I liked Hanoi but I loved this hotel.

Stayed just one night but was very impressed with the location, staff, and luxuriousness of rooms. Also, spent a nice evening with my girlfriend up in the jacuzzi area which had a great sunset view.

Stayed three nights and found the hotel to be in a great position, staff very helpful and friendly.