Hotels near Arima Onsen

"Great hotel compared to previous hotels that I’ve stayed at. Very convenient location and the staff were all very nice. The room had lots of amenities and provided pajamas which were very comfy."

"Not welcoming staff. Sadly a female staff who stands by the check in machine wasn’t helpful at all, she didn’t let me go to the counter either. It would be nicer to see someone with welcoming attitude when we arrive in the hotel. It’s was my first time using this hotel, of course I don’t know what to do, perhaps little support and smile can help. This hotel has a Japanese style public bath included (free of charge) which is very nice. Good location. "

"The hotel is located at the centre area of Umeda which is closed to access nearby department stores and shops. It would be better if the more food varieties can be offered in breakfast. "

"中央冷氣空調系統，無法調整，房間悶熱，詢問前枱人員建議我們打開房間窗戶！ 除了冷氣問題，其他一切都很好，早餐選擇多且新鮮美味，有送點心卷傍晚時段使用，另有小點心bar和飲料下午時段供房客免費使用。 地點很好，樓下就是藥妝店和lawson 如果下次再去環球影城是冬天時段會考累再次入住~"

"Universal Japan is right out the door"

"The hotel is nice. The room is clean. The staff is nice. It is in a very convenient location. It is close to bus terminal, subway. It is close to shopping streets and restaurants. Everything is within walking distance. "

"This property was clearly labeled as VIP Access on Expedia. At check-in, the hotel staff stated that they are not a VIP Access property and that no such benefits exist. I also contacted the hotel through Expedia the day before arrival to request an early check-in. The hotel confirmed they never received the message. At the front desk, early check-in was offered only if I paid extra to upgrade the room, despite the VIP Access labeling shown on Expedia. This is a serious service failure. Properties should not be advertised as VIP Access if the hotel itself denies participation, and guest messages must be reliably delivered. The experience caused confusion, wasted time at the front desk, and significantly damaged my trust in Expedia."

"It was okay. Would recommend as it location was somewhat convenient."

"The hotel itself was very clean! The staff were nice and the room was big compared to others we stayed in. Bathroom was spacious and the beds were nice! We did not like that this was the only hotel that charged us a nightly tax but outside of that I don’t really have many complaints. It is VERY close to the train literally like 10 ft away. It allowed us to commute all around and not have to walk far when we returned. There is also a family mart on the corner of the same street which came in hand for late night snacks and beverages. We really like this hotel and although It was pricey and then had the additions tax we would likely stay again. If they get rid of the tax we would DEFINITELY stay again! "