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"Easy check in and very friendly staff. The hotel rooms are quite dated and need upgrading, however everything was clean and tidy. There are lot's od restaurants within walking distance and it has a mini mart attached aswell as an ATM."

"Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym."

"Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back."

"The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay."

"Beautiful rooms and everything was very clean. The staff was always very friendly and helpful."

"Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi. "

"Not walkable to city but if you’d like to explore the Hanoi more broadly it is a fantastic location. Big spacious suite with office to work from, cafe downstairs in the building. Staff are so polite, helpful and friendly. Would definitely stay again "

"Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️ "

"Great service Grest experience "

"I got the apartment, but it's too big for one solo traveler for short term. For more than one person + mid to long term, it should be good, the standards almost meet the western ones."

"The "lobby" is in the basement parking, 365 Salon is on street level. The room is spacious, same as pics in site. The tub needs cleaning and hot water for the tub does not work well. There are dogs that bark every morning, disturbing us very early. The street has many restos and a Winmart grocery is 6min by foot. Tho the property is ok and very inexpensive, as tourists, we will probably stay in old quarter the whole trip next time. "

"This is not a hotel overall. All its operations are for resudence guests, not at all hotel guests. They should stop taking hotels guests."

"Nice big room and very clean. It will be much better when the road work is finished. "

"The hotel was great close to the lake easy to get around. Only drawback was the lack of English at the front desk and a window in the room "

"Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others."

"Pleasant l stay at deluxe room. "

"My favourite hotel in Hanoi , best services and nice , clean facilities . Rooftop bar/restaurant is amazing with the view of Ho Tay . Highly recommended!"

"They are scammers, went to the address and the place didn’t exist, then we got told we got a free upgrade to a different hotel and it was terrible and tiny, kitchen and bedroom in 1 small room, had to find a new place to stay and got no refund"

"It’s a long read but it might be helpful for you. We booked the honeymoon room with the bathtub, when we arrived they gave us a totally different room and claimed that the tub is broken, I didn’t wanna settle for a downgraded room, so I asked them to refund me the differences (it’s not even a lot of money, but money was really not the point here, i felt like I was scammed), then the guy who checked us in talked on the phone with someone and after he hung up he said that he’s gonna fix the tub...