Mandarin Oriental Hotel Group, Balestier hotels

"My room was downgraded but not discounted. The manager said we do not have more room for what you booked. This once a luxury hotel is badly managed these days, cleaning does not have enough people so at 4 PM your room is still not cleaned and tidiness generally failing having hair in the bathroom and white towels being yellow . I like the location being of a part of a mall, however my loyalty is over. For such money you can do much better in Singapore! "

"Fantastic family room, clean, modern."

"Yes, it was very nice."

"Great rooms, location and restaurant!!"

"Great breakfast "

"Really good facilities for kids. Breakfast buffet was really amazing. Grounds were beautiful"

"Great spacious room. Well lit. Work space useable. Stayed in the Premier tower. Breakfast included. Continuous refreshment and late afternoon cocktails and snacks…that substitute for a light dinner(!)"

"Great breakfast. New hotel so everything is clean and fresh. Excellent location. Lots to see and do close by or public transport is close."

"The Yotel is reliably clean, efficient, well stocked with amenities, nice and clean community spaces, and being right in Jewel is a hoot! I checked in at midnight and it was just as easy as any time. Bed was just what I needed after a long, punishing flight. Top marks all around."