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Novotel Bangkok Sukhumvit 20

Photo gallery for Novotel Bangkok Sukhumvit 20

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Bangkok Sukhumvit 20

UNESCO Sustainable Property

Novotel Bangkok Sukhumvit 20

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

Explore the area

  • Popular LocationSoi Cowboy8 min walk
  • Popular LocationTerminal 21 Shopping Mall11 min walk
  • Popular LocationEmporium12 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.)30 min drive

Choose dates to view prices

About this area

Bangkok

Located in Bangkok's Sukhumvit neighbourhood, Novotel Bangkok Sukhumvit 20 is in the city centre and near a metro station. Travellers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Looking to enjoy an event or a game? See what's going on at Rajamangala Stadium, or consider Central Embassy for a night out. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Soi Cowboy - 8 min walk
  • Terminal 21 Shopping Mall - 11 min walk
  • Embassy of India - 12 min walk
  • Emporium - 12 min walk
  • EmQuartier - 13 min walk

Getting around

  • Asok Railway Station - 3 min drive
  • Asoke BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 30 min drive

Restaurants

  • Where to eat
  • Food Exchange – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Gourmet Bar – Bar offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Sky on 20 – Serves dinner daily, happy hour available.
  • Pool Bar – Poolside bar offering international cuisine. Open daily.

About this property

Novotel Bangkok Sukhumvit 20

Family-friendly Bangkok hotel in Sukhumvit, walk to Soi Cowboy
2 restaurants, an outdoor pool and 3 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. All 244 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Novotel Bangkok Sukhumvit 20 offers 244 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 800 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 353 for adults and THB 177 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

Business services

  • Conference space (6889 square feet)
  • Meeting rooms 14

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1530.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)
Novotel Bangkok Sukhumvit 20 Hotel
Novotel Bangkok Sukhumvit 20 Bangkok
Novotel Bangkok Sukhumvit 20 Hotel Bangkok

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 586 out of 995 reviews
5 - Excellent 59%
Rating 4 - Good. 342 out of 995 reviews
4 - Good 34%
Rating 3 - Okay. 48 out of 995 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 995 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
This is probably my favorite novotel location in Bangkok. Its getting a little scuffed up, but still solid all around, from the food to the impeccable service.
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erfwct for the weekend young family
Good clean room with nice view of the city! Friendly staff and good size on the baby cot i requested. Nice breakfast spread.
Stayed 1 night in Dec 2020

3/5 Okay

The elevator s are very slow and often crowded. Other than that things are alright.
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020