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Novotel Bangkok Sukhumvit 20

Photo gallery for Novotel Bangkok Sukhumvit 20

Sports facility
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Bangkok Sukhumvit 20

UNESCO Sustainable Travel Pledge

Novotel Bangkok Sukhumvit 20

4.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

Explore the area

  • Popular LocationSoi Cowboy8 min walk
  • Popular LocationTerminal 21 Shopping Mall10 min walk
  • Popular LocationStock Exchange of Thailand2 min drive
  • AirportBangkok (BKK-Suvarnabhumi Intl.)40 min drive

Room options

About this area

Bangkok

Novotel Bangkok Sukhumvit 20 is located in Sukhumvit, a neighbourhood in Bangkok, and is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Travelling with kids? Consider Siam Park City, or check out an event or a game at Rajamangala National Stadium. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Soi Cowboy - 8 min walk
  • Terminal 21 Shopping Mall - 10 min walk
  • EmQuartier - 12 min walk
  • Emporium - 13 min walk
  • Stock Exchange of Thailand - 2 min drive

Getting around

  • Asok Railway Station - 3 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi International Airport (BKK) - 39 min drive

Restaurants

  • Novotel Executive Sky Lounge - 1 min walk
  • Novotel Food Exchange - 1 min walk
  • ท่งหลี - 1 min walk
  • Manfarang - 8 min walk
  • Saras - 1 min walk

About this property

Novotel Bangkok Sukhumvit 20

4.5-star luxury hotel near Terminal 21 Shopping Mall
Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a return airport shuttle, a poolside bar and a rooftop terrace. Enjoy international cuisine, a poolside location, and happy hour at the two on-site restaurants. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free local area shuttle and a local area shuttle
  • Express check-out, outdoor furniture and a porter/bellboy
  • Guest reviews speak highly of the overall value, helpful staff and first-rate property condition
Room features
All 244 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 800 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Sky on 20
  • Pool Bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (6889 square feet)
  • Meeting rooms - 14

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Guest rating 4+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 25 Mar,2023, prices found for a 1-night stay for 2 adults at on 15 Apr,2023 start from S$144.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok Sukhumvit 20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Bangkok Sukhumvit 20?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok Sukhumvit 20?

Check-in is from 2:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Bangkok Sukhumvit 20?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1750 per vehicle applies.

Where is Novotel Bangkok Sukhumvit 20 located?

This family-friendly Bangkok hotel is located in the shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, EmQuartier and Embassy of India. Bumrungrad Hospital and Siam Paragon Mall are also within 3 mi (5 km). Asok BTS Station is 9 minutes by foot and Sukhumvit Station is 12 minutes.

Novotel Bangkok Sukhumvit 20 Reviews

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1000 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 328 out of 1000 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 54 out of 1000 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 14 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 1000 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mahdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room and facilities! Very clean, really comfortable bed and delicious breakfast! Will stay here again in future.

10/10 Excellent

CRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Staff very friendly. Room looks modern and good size for a couple
Stayed 3 nights in Feb 2023

4/10 Poor

Thuy

Travelled with family
Hotel in a sketchy ally. Rooms are outdated. Restaurant food was not good. Buffet had a roach crawling near coffee machine.
Stayed 1 night in Jan 2023

10/10 Excellent

SOMASUNDARAM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the breakfast was excellent.

10/10 Excellent

Andrew

Stayed 1 night in Dec 2022

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet area off main street to ample shopping and restaurants. The hotel offered a fantastic rooftop bar with great views of the city. The pool area was also excellent. One of the best hotel breakfasts I've ever had, it offered many options and variety. The hotel staff were amazing, so helpful and kind. Pin who works at the front desk was very accommodating and she helped arrange for our transportation to the airport. We had a great stay at Novotel Bangkok 20!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast. TV channels very limited. Noise from the drainage system made sleeping difficult. Overall a pleasant stay.
Stayed 5 nights in Nov 2022

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Air con in room a bit weak. Shout out to Pai — late night doorman. Novotel should hold on this employee.
Stayed 3 nights in Nov 2022