Dear Chan,Thank you for choosing to stay at Favehotel Nagoya Batam and for sharing your feedback with us. We're sorry to hear about the issue you experienced with the TV in your room. This is not the standard we strive to provide for our guests, and we sincerely apologize for any inconvenience this may have caused during your stay.Our team is already looking into the matter to ensure the TVs in our rooms function properly. Your feedback is valuable to us, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back to Favehotel Nagoya Batam in the future, where we will strive to provide you with an even better experience.Best regards,Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Dear Kim Hong,Thank you for taking the time to rate your experience at Favehotel Nagoya Batam. We appreciate your feedback, and we would like to understand more about your stay to improve our services. If you have any specific comments or concerns that contributed to the 4 out of 5 rating, please feel free to share them with us.Your input is valuable, and we strive to provide the best possible experience for our guests. If there are any areas where we can enhance our services or if there's anything you believe would contribute to a better stay, we would like to hear from you.Thank you for choosing Favehotel Nagoya Batam, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Dear Aik Teng,Thank you for taking the time to share your feedback on your recent stay at Favehotel Nagoya Batam. We appreciate your honesty and apologize if we fell short of your expectations.We take all guest feedback seriously and will review your comments regarding the limited amenities and pricing to see where we can make improvements. Guest satisfaction is our top priority, and we're sorry to hear that we did not meet your expectations on this occasion.If there are specific areas or amenities you believe we could enhance or if you have any suggestions for improvement, we would value your insights. Your feedback helps us make necessary adjustments to better serve our guests.Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Dear Chai Yen,Thank you for taking the time to share your feedback on your recent stay at Favehotel Nagoya Batam. We appreciate your positive note about the hotel, but we are concerned to learn about the noise issue you experienced on the lower floor.Our sincere apologies for any inconvenience caused. We understand that a peaceful environment is crucial for a comfortable stay, and we regret that the soundproofing fell short of your expectations. We will investigate this matter promptly and take necessary measures to address the noise concerns.If you have any additional details or specific suggestions that could help us improve in this aspect, we would appreciate your input.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for an improved and more pleasant stay.Best regards,Hasmuddin HamidOperation Manager - Favehotel Nagoya Batam

Dear Alex,Thank you for taking the time to rate your experience at Favehotel Nagoya Batam. We appreciate your feedback, and we would like to understand more about your stay to improve our services. If you have any specific comments or concerns that contributed to the 3 out of 5 rating, please feel free to share them with us.Your input is valuable, and we strive to provide the best possible experience for our guests. If there are any areas where we can enhance our services or if there's anything you believe would contribute to a better stay, we would like to hear from you.Thank you for choosing Favehotel Nagoya Batam, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Dear Alex,Thank you for taking the time to rate your experience at Favehotel Nagoya Batam. We appreciate your feedback, and we would like to understand more about your stay to improve our services. If you have any specific comments or concerns that contributed to the 3 out of 5 rating, please feel free to share them with us.Your input is valuable, and we strive to provide the best possible experience for our guests. If there are any areas where we can enhance our services or if there's anything you believe would contribute to a better stay, we would like to hear from you.Thank you for choosing Favehotel Nagoya Batam, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Dear MD Monzurul,Thank you for taking the time to share your feedback about your recent stay at Favehotel Nagoya Batam. We appreciate your positive comments, and we also acknowledge your concern about the AC issue.We apologize for any inconvenience caused by the air conditioning unit leaking water. Please know that your feedback is valuable to us, and we will address this matter promptly to ensure that such issues are resolved to maintain the comfort of our guests.Thank you once again for choosing Favehotel Nagoya Batam. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Regards.Hasmuddin HamidOperation Manager Favehotel Nagoya Batam

Dear Jane,Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. Regarding the fridge, it's been our standard for favehotels that we do not prepare fridge in rooms. However, we will take this as something to be improved and will figure out how we can meet your expectation.Regarding the wifi, we will evaluate and make sure will keep improve it. We have done to give a refreshment training to our Team and keepmaintaining excellent service for all of our guests.Also, for the Hotel location, our location is in the nerve center of Batam so it is near to anywhere. Its walking distance to Nagoya Hill mall and only take 5 minutes by car to Grand Mall Batam, 10 minutes to Harbour bay Ferry Terminal and 30 minutes to Hang Nadim International Airport. We can easily order gocar or grab, and we will always be available if you need our assistance. I would appreciate another chance to welcome you again in the future. Best Regards,Management

Dear Udin,Thank you so much for taking the time to leave us thisamazing review.We work hard to meet expectations like yours, and we’re happy tohear we hit the mark for you. Come back and see us soon.Best regards, Management

Dear Jane,I want to thank you for your feedback. While I wish, youhad a better experience, it is feedback like this that we learn from and use to improve.We work hard to deliver an exceptional guest experience, and it’s apparentin this case, we fell short.Regarding the fridge, it's been our standard that favehotels doesn't have fridge in rooms, however we will figure out how to meet guest expectation.Our corridor is open concept but the safety of our guests is a priority. We have security standby 24 hours and the we have had our safety certification so our guests safety is highly secured.Our area is kept being developed so there will be several additional services surrounding area, such as food court, super market, cafe and many more.n so fond of.I would appreciate another chance to welcome you again in the future. Please call me or ask for me nexttime you’re at favehotel Batam.Best Regards,Management