"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
"The property deserves some upgrades to stay up with time, and the in room amenities could have been improved to match of those with similar price and ranking"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau.
The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and...
We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau.
The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and...
A Brit in Asia
Reviewed December 8, 2014Reviewed December 8, 2014
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :)
shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also.
the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no...
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :)
shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also.
the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no...
My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.
My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.
Stayed on 12-14/11/22 because it is near MITEC where niece had a concert to attend. The hotel is within walking distance (about 15mins) to MITECH and 20 mins to Publika Shopping Gallery. The 2 bedroom comfy suite is very clean and spacious. Hotel is also clean and the staff at the reception are always friendly and ready to help. The first night we had problems with our room key cards and went to the lobby to inform the receptionist. The lady changed the cards and went upstairs with us to...
Stayed on 12-14/11/22 because it is near MITEC where niece had a concert to attend. The hotel is within walking distance (about 15mins) to MITECH and 20 mins to Publika Shopping Gallery. The 2 bedroom comfy suite is very clean and spacious. Hotel is also clean and the staff at the reception are always friendly and ready to help. The first night we had problems with our room key cards and went to the lobby to inform the receptionist. The lady changed the cards and went upstairs with us to...
Judy
Reviewed November 15, 2022Reviewed November 15, 2022
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍
Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread.
Checkin & out has no issue. Front desk staff Nik was excellent.
Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time!
But it would be better if the toilets door could be latched & comes with shower curtain....
Noor Rita
Reviewed November 12, 2023Reviewed November 12, 2023
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
This hotel features a futuristic concept and has very beautiful skyline views of KL, including the Petronas Twin Towers and Merdeka 118. I had a very memorable and comfortable stay, and really appreciated the free suite upgrade. The hotel has a convenient central location, just a walking distance to shopping malls such as Suria KLCC.
Zhi Yan
Reviewed September 12, 2025Reviewed September 12, 2025
Very convenient to the MRT & TRX. The convenient stores on the ground floor were also a big bonus. Not as crowded as the city centre. Room amenities are good. I enjoy the smell of fresh linen.
Very convenient to the MRT & TRX. The convenient stores on the ground floor were also a big bonus. Not as crowded as the city centre. Room amenities are good. I enjoy the smell of fresh linen.
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
Grand Hyatt is strategically located in the heart of Kuala Lumpur, 5 minutes of walking distance to Suria KLCC and Petronas Twin Towers.
Following through an air-conditioned walkway for 6-7 minutes will bring you to the Pavilion shopping centre. The hotel extraordinarily convenient in terms of dining & shopping.
The interior room is spacious, clean, nicely furnished with comfortable bed linings, we had good night’s sleep. The toiletries for shampoo, conditioner & body cream are from the...
SUZHEN
Reviewed February 1, 2024Reviewed February 1, 2024
Our stay as a family of 3 was excellent. The options given to choose the bed type wasn’t sufficient when we had chosen 2 adults & 1 child below 12. End up, my wife and I squeezed into one double bed, and child on the other. The bed and pillow were comfortable. However to win the public over, it will always be nice to have one soft & one firm pillow per bed.
There is no mirror inside the room other than inside the toilet. So if 1 person is in the shower, another outside can’t get ready, esp for...
Our stay as a family of 3 was excellent. The options given to choose the bed type wasn’t sufficient when we had chosen 2 adults & 1 child below 12. End up, my wife and I squeezed into one double bed, and child on the other. The bed and pillow were comfortable. However to win the public over, it will always be nice to have one soft & one firm pillow per bed.
There is no mirror inside the room other than inside the toilet. So if 1 person is in the shower, another outside can’t get ready, esp for...
Anonymous traveller
Reviewed December 2, 2023Reviewed December 2, 2023
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
A very nice location right next to the twin towers. Fantastic roof-top bar with pool, overlooking the twin towers. Fantastic bunch of team, from the check-in team to the customer service by the pool, the conciege and the roof-top bar. Special mention of Dolly, who made our day from the moment we step foot into W.
A very nice location right next to the twin towers. Fantastic roof-top bar with pool, overlooking the twin towers. Fantastic bunch of team, from the check-in team to the customer service by the pool, the conciege and the roof-top bar. Special mention of Dolly, who made our day from the moment we step foot into W.
Alvin
Reviewed November 5, 2018Reviewed November 5, 2018