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Reviews of Sandy Bay Holiday Park

3.5 out of 5
Sandy Bay Holiday Park
2 Norman Road, Busselton, Broadwater, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 172 reviews" "
Rating 8 - Good. 53 out of 172 reviews" "
Rating 6 - Okay. 10 out of 172 reviews" "
Rating 4 - Poor. 1 out of 172 reviews" "
Rating 2 - Terrible. 1 out of 172 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay brought back such nostalgia for my local childhood holidays. A joy to bring my own kids to. Beautiful little stay in the rammed earth chalet. Big grass area right our from the back patio. Thoughtfully designed so the chalets all incase the grass and playground area which it make it really safety for kids to wander around without going near any roads. Beautifully kept property. We will definitely be back
Stayed 2 nights in Oct 2023
Response from Sandy Bay Team on 9 Oct,2023
Hi Rebecca. What a lovely review...thank you! We couldn't agree more that Sandy Bay is a special little place offering everything you need, but also a simple 'get away from it all'.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here, great location, close enough to town but far enough away to feel secluded. Beautiful beach on the doorstep, great amenities and friendly staff. Great communication from the property also. Thank you.
Stayed 4 nights in Sep 2023
Response from Sandy Bay Team on 9 Oct,2023
Thank you so much for excellent review Stephen. We are very fortunate to be so well located in a quiet spot, right beside the beach and yet so close to local amenities. We are pleased you had a great stay and look forward to seeing you again soon.

10/10 Excellent

Yeong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception on 24 Aug,2023
Thank you for taking the time to rate our property. We are delighted you found everything to your satisfaction and hope to see you again soon.

8/10 Good

Carli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the grounds and quiet of the whole area and being able to walk to the beach. Love the fire. The beds were not super comfortable. the only thing :)
Stayed 2 nights in Jul 2023
Response from Reception on 24 Aug,2023
Thank you for taking the time to provide your feedback and we are delighted you enjoyed your stay and the location. Whilst bedding is a very personal thing we will be sure to follow up your comments and ensure the bedding is up to standard. Thanks again for taking the time to post.

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely weekend here. Lovely surroundings . Staff very pleasant and attentive. We will be back
Stayed 2 nights in Jun 2023
Response from Anne on 5 Jul,2023
Thank you for taking the time to share your feedback with us Jacqui and we look forward to seeing you again soon.

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very simple and basic but a lovely quiet location, clean and tidy and a stones throw from a lovely beach. The staff are really lovely and friendly.
Stayed 2 nights in Apr 2023
Response from Nicole on 23 Apr,2023
Dear Claire, thank you for submitting a review. We are so glad you enjoyed our little piece of paradise and hope you will visit us again.

10/10 Excellent

Judith

Stayed 2 nights in Sep 2022
Response from Nicole on 25 Sept,2022
Thank you for having stayed with us and we hope to see you again on your next Busselton trip!

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The fireplace was lovely, and friendly hosts. Clean. Toilet holder need to be fixed. Good quality towels, nice kitchen, beautiful garden.
Stayed 2 nights in Sep 2022
Response from Vicki on 8 Sept,2022
So glad you enjoyed your stay, thank you for your comments our handyman is on to it and fixing the toilet roll holder as we speak :)

10/10 Excellent

Mrs Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love how clean and tidy the park was and the chalets were clean and comfortable. Great location next to the beach, we will be back next year
Stayed 4 nights in Nov 2021
Response from Sandy on 16 Nov,2021
Thank you Robyn for your comments and I will pass them onto the staff here at Sandy Bay. We look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Weekend getaway
Chalets were beautifully clean as always. Staff were friendly. Always a great stay at Sandy Bay.
Stayed 2 nights in Oct 2021
Response from Sandy on 12 Oct,2021
Thank you for posting such a lovely review and we are happy to hear when our guests have a great stay with us. We look forward to seeing you again in the future. Regards - Sandy Bay Holiday Park Staff

8/10 Good

Shelley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great little chalet, very pleasant surroundings next to the beach. I would like to come back here.
Stayed 1 night in Sep 2021
Response from Nicole on 2 Oct,2021
Thank you Karen. We are happy you enjoyed your stay and hope you'll find some time soon to visit us again.

10/10 Excellent

Gail

Stayed 1 night in Sep 2021

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, room comfort
Welcoming
Excellent on the beach quiet and very friendly
Stayed 3 nights in Sep 2021
Response from Nicole on 29 Sept,2021
HI Frances, thank you for leaving these lovely comments. We are happy you discovered Sandy Bay and hope you will consider staying with us again when you in our beautiful region.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the Swiss cabin with fire place and plentiful supply of wood
Stayed 2 nights in May 2021
Response from Nicole on 26 May,2021
Thank you for having stayed with us. We are pleased you discovered Sandy Bay and hope you will visit us again on your next trip to beautiful Busselton.

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2020
Response from Nicole on 11 Oct,2020
Dear guest, thank you for having responded to the review. We are sorry your stay didn't meet your expectations. We'd love to hear from you how we can improve. Kind regards, Sandy Bay Holiday Park

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place near to beach. Only shops are little bit far away
Stayed 1 night in Sep 2020
Response from Sandy on 30 Sept,2020
Many thanks for taking time to give us a review. We are very pleased that you had a great stay. I don't understand you saying the shops are far away as we have a chemist, grocery store, newsagent, baker, fish 'n chip shop and Stilts Bar and Grill one street away from us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and is located in a good place. It blends in with other housing and is right near the beach. It is also only 10 minutes away from the jetty and located just off bussel highway.
Stayed 2 nights in Oct 2019
Response from Sandy Bay Office Manager on 28 Oct,2019
Thank you so much for taking the time to review our park and so glad you enjoyed the experience. Regards Sandy Bay Holiday Park

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, too dark inside, but amazing hosts made up for any shortfall
Stayed 2 nights in Apr 2019
Response from Sandy Bay on 25 Apr,2019
We are in the process of getting skylights installed so we apologise for the chalet being a bit dark. We appreciate your feedback and look forward o welcoming you back soon

8/10 Good

Prudence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at the very lovely cottage house. We enjoyed totally. Should hv stay another night
Stayed 2 nights in Mar 2019
Response from Anne on 6 Apr,2019
Thank you Prudence for your review we are very happy you enjoyed your stay with us and look forward to you coming again soon. Sandy Bay Holiday Park Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to the beach, shopping, but quiet and peaceful.
Stayed 3 nights in Mar 2019
Response from Nicole on 17 Mar,2019
Dear guest, thank you for having taken the time to review your stay with us. We are happy you found us to be quiet and peaceful and hope you feel refreshed. All the best, Your Sandy Bay Holiday Park

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well looked after gardens and close to the beach. Staff where very friendly. I will go back in the future
Stayed 2 nights in Mar 2019
Response from Sandy Bay on 8 Mar,2019
Thank you very much for your kind compliments in regards to the gardens, it is pleasing to hear such positive feedback and we will be sure to pass it onto the groundsmen. We look forward to welcoming you back in the near future

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nephew's wedding weekend.
A fantastic location only a short walk to the beach. we stayed in the Swiss Chalets and they are well set up with front and rear access. plenty of grass areas and lots of shade. A very quiet and safe park.
Stayed 3 nights in Feb 2019
Response from Sandy Bay Office Manager on 17 Feb,2019
We are so happy that you enjoyed staying at our park whilst spending time with family. Thank you for your review and hope to see you back again soon. Regards staff of Sandy Bay Holiday Park

10/10 Excellent

Brian anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
three night stay wiyh friends and family
what a great place to stay,very comfortable and in a good location ,close to beach,the staff were very friendly and accommodating.The only thing I could pick is there could of been a couple more bbqs when the place got busy.Maybe the swiss chalets need an upgrade ie lighting very dim and better power points and maybe air-conditioning,but overall what a fantastic place.
Stayed 3 nights in Feb 2019
Response from Sandy Bay Office Manager on 17 Feb,2019
Thank you so much for taking the time to do a review of our park. We are pleased that you enjoyed your stay and also the location. We will take on board your suggestions. Look forward to your next visit. Regards Sandy Bay Holiday Park Staff

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here before. Would come again, great location.
Stayed 2 nights in Jan 2019
Response from Sandy Bay Office Manager on 4 Feb,2019
Thank you for your review and are so glad you had another lovely holiday with us. We look forward to seeing you again soon. Staff at Sandybay Holiday Park

8/10 Good

FABRICE

Liked: Cleanliness, staff & service, room comfort
By the beach, nice location
The location is right at the beach. Very convenient. The chalet is quite spacious but a bit outdated in terms of style. But overall good.
Stayed 2 nights in Dec 2018
Response from Sandy Bay Office Manager on 29 Dec,2018
Hi Fabrice Many thanks for your review and we are sorry to hear that you feel our chalets are outdated, but are in the throws of updated certain areas. We wish you a very Prosperous New Year. Kind regards Sandy

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week break
Had a lovely 4 night break staff were very friendly and helpful. Site is lovely and quite, a very short stroll to the beach, shops, pub / restaurant. Well situated for traveling to the wineries and beaches.
Stayed 4 nights in Oct 2018
Response from Clare on 23 Oct,2018
Hi Margaret Thank you for taking the time to write a review about our holiday park. We are so pleased you enjoyed your stay with us and got to enjoy some of the wonderful places that are around us. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Centrally Located. Within a short walk to a lovely beach and short drive to Busselton & Dunsborough shops and restaurants. Short drive to all the wineries, breweries and produce farms in the area. Very comfortable and clean with a great wood fire for cold nights. Has every thing you need for home away from home. Will stay here again.
Stayed 2 nights in Oct 2018
Response from Clare on 23 Oct,2018
Thank you for taking the time to write a review. We are so pleased you enjoyed your stay with us and enjoyed all that was to offer and got to get cozy with our wood fire. Look forward to seeing you again soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing and staff were very nice DVD’s at office free of charge
Stayed 2 nights in Aug 2018
Response from Sandy Bay Office Manager on 30 Aug,2018
Hi Karen Thank you for your review we are so happy you enjoyed your stay with us and enjoyed our free dvd's and thank you for mentioning our friendly staff we take a lot of pride in making everyone feel welcome.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Welcome Retreat
The Sandy Bay satisfies all the needs for a short local holiday. The reception staff are the friendliest around and can provide all sorts of local advice. It is an excellent location close to service facilities and a short drive to the magnificent sights the south-west has to offer.
Stayed 5 nights in Jul 2018
Response from Sandy Bay Office Manager on 2 Aug,2018
Hi Gary Thank you for your lovely review, we are so pleased you enjoyed your stay with us. It was great you got to enjoy our beautiful sights around the South West. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy chalet
Comfortable chalet close to the beach, in a quiet location. Very friendly helpful staff. Wood and kindling for the fireplace. Will definitely recommend to friends and family. Will be staying here again.
Stayed 1 night in Jul 2018
Response from Sandy Bay Office Manager on 17 Jul,2018
Thank you for your lovely review we are so pleased you enjoyed your stay, and look forward to having you and your friends and family stay with us again.

10/10 Excellent

chris, kingsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spotlessly clean cottage by the beach.
Well stocked kitchen and very welcoming tile fire which we lit each afternoon. Spotlessly clean and staff are ver friendly and helpful
Stayed 2 nights in Jul 2018
Response from Phoebe on 15 Jul,2018
Thank you Chris, for your glowing 5/5 review. We are so happy to hear you enjoyed your stay and made the most of the wood fire and free wood. We look forward to welcoming you back at Sandy Bay Holiday Park again sometime soon. Regards - Sandy Bay Holiday Park.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little home with everything you need.
Close to the beach, loved the fire place. Fresh wood daily. Agree with some of the rules in place like washing up your dishes but been told to choice your bed wisely or you will be charge extra cleaning costs is a little harsh. Overall it was pleasant and enjoyable.
Stayed 2 nights in Jul 2018
Response from Sandy Bay on 13 Jul,2018
Thank you for your review, we are pleased you enjoyed your stay and enjoyed our fire place. We will take your feedback into consideration.

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Fantastic place.
Stayed 1 night in Jun 2018
Response from Sandy Bay Office Manager on 3 Jul,2018
We are so pleased you enjoyed your stay and look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff - accommodating to our needs. Great stay
Stayed 1 night in Jun 2018
Response from Sandy Bay Office Manager on 3 Jul,2018
We are so pleased you enjoyed your stay and our friendly staff accommodated all your needs.

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend getaway
Not our first holiday to Busselton but not disappointed with our stay in the armed earth cottage only meters from the beach. Four adults and 12 yo were comfortable in the two bedroom accommodation. Cozy log fire at night with pre-cut timber provided daily. Common areas were clean and in good repair. Enjoyed our stay.
Response from Sandy Bay Office Manager on 2 May,2018
Hi Ruth, Thank you for taking the time to write your review, we are so pleased you enjoyed your stay with us, and we hope to see you again real soon. Kind regards Sandy Bay Holiday Park

10/10 Excellent

Wayne, Coodanup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean close to beach, friendly possums in the trees and ducks close up. We had three great meals in the area. Albie steak, Great Wall chinese and lunch at the Black Brewery south of Yallingup
Stayed 4 nights in Apr 2018
Response from Nicole on 11 Apr,2018
Dear Wayne, Thank you for your review. We are happy you enjoyed your stay and successfully tried out some of the many eateries in the area. We hope to be able to welcome you back again soon. All the best, Your Sandy Bay Holiday Park

6/10 Okay

grandma & kids, perth WA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic chalet accommodation
Expensive even for peak holiday time, minimum requirements only provided. No flysceen on door, exactly 4 plates, kids had to share a bed, only one hand towel to share, one face washer no change of linen or towels. Decor old and tired. Lots of lists of rules! Great location for the beach
Stayed 4 nights in Jan 2018
Response from Nicole on 19 Jan,2018
Dear guest, we are sorry we didn't meet your expectations. Bedding configuration can be specifically requested so that every kid has it's own bed, there are only a few chalets which have double beds in the second bedroom. We indeed provide towels etc according to the number of people staying however if need be we are more than happy to provide extra at no charge to you. You will find that the price is in line with the pricing of the area at peak season. Thank you again for your comments. We value feedback greatly as this allows us to improve how we operate. Kind regards, Sandy Bay Holiday Park

8/10 Good

Kristy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a Swiss Chalet.
The Caravan Park is right on the beach, with walkways a short distance from the Caravan Park. It is a beautiful, quite location. Staff were very friendly.
Stayed 4 nights in Nov 2017
Response from Nicole on 7 Dec,2017
Dear Kirsty, thank you for your positive review. We are glad you had an enjoyable stay and hope to be able to welcome you again. Kind regards, Sandy Bay Holiday Park

10/10 Excellent

Kristy, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Great location near the beach, clean & well presented & the staff were lovely and very helpful when needed.
Stayed 2 nights in Oct 2017
Response from Nicole on 1 Nov,2017
Dear Kristy, thank you for having taken the time to review your experience with us. We are glad we ticked all the boxes and our staff is indeed awesome. They'll be happy to hear your praise. See you next time you are in Busselton. Kind regards, Sandy Bay Holiday Park

10/10 Excellent

emma, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Had a lovely stay. Very comfortable and cosy. Close to the beach and all amenities.
Stayed 2 nights in Oct 2017
Response from Sandy Bay on 10 Oct,2017
Dear Emma, we are pleased to hear you had an enjoyable stay and your recommendation is highly appreciated. We hope to see you again soon. All the best , Your Sandy Bay Holiday Park

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for beach holidays
Great chalet, loved the fire place. It was more than enough to keep the whole chalet warm during the cold night. Great location just near the beach. Recommended!
Stayed 2 nights in Sep 2017
Dear Elisabeth, thank you for your lovely review. We are happy to hear you enjoyed your stay in our cozy chalet. Winter is a great time to stay with us as all our chalets have a fireplace. But do try us for a summer holiday where you can make good use of the beach right out front. Kind regards, Sandy Bay Holiday Park

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy getaway
Despite being winter and raining the accommodation was great... cosy tile fire which if possible was too hot at times... perfect location..
Stayed 2 nights in Jul 2017
Hi Rebecca We are so glad you enjoyed your winter stay. The fires certainly make for a romantic and cosy get away. Sorry we couldnt help with the weather :-) We hope to see you again on our sandy shores. Kind regards Renae

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything we needed great for kids and perfectly located
Stayed 4 nights in Jul 2017
Thank you for the 5 stars. We are happy you had an enjoyable stay and hope to be able to welcome you again soon. Kind regards, Sandy Bay Holiday Park

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Siwel Solomon, Jerramungup

Disliked: Staff & service
Close to beach basketball ring out front
Close to the beach,basketball ring out front of room nice quiet area but you have to watch out for the hidden charges and before you check out make sure you clean the room better then what it was when you arrived $100 cleaning fee will apply this will come out with out you knowing DO NOT RECOMEND YOU STAY HERE :(
Response from Nicole on 30 Nov,2016
Dear Siwel, thank you for having taken the time to review us on Expedia. Unfortunately your chalet was left with stains on the carpet as well as on our lounges which is why we charged you for additional cleaning. Pictures of the chalet had been provided to you. You will find that this is common practice in holiday accommodations. Feel free to contact us again should there be any outstanding issues. Kind regards, Sandy Bay Holiday Park

10/10 Excellent

Helen, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
The chalets are a bit tired and in need of upgrades which we understand have started, but we just love staying here.
Response from Nicole on 3 Nov,2016
Dear Helen, thank you for having reviewed us on Expedia. It's great to hear you love staying with us. We are working on upgrading the chalets gradually and the ones which are done look beautiful. We are looking forward to your next stay with us. Take care, Your Sandy Bay Holiday Park

10/10 Excellent

CC, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Family Accommodation
Right on the beach. Paths along the beach for kids to ride/scoot. Friendly staff. Nice little cottages with pot belly stove.
Response from Nicole on 14 Oct,2016
Dear guest, thank you for having chosen Sandy Bay for your recent stay in Busselton. We are happy you and your family enjoyed your stay with us and hope to be able to welcome you again one day. Kind regards, Sandy Bay Holiday Park

10/10 Excellent

semi retired bu, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near beach
Great cabin, very well maintained and good grounds, short walk to shops and restaurant. Definitely will return
Response from Sandy Bay Holiday Park on 13 Apr,2016
Dear valued guest, thank you very much for your positive comments on Expedia and recommending us to like minded travelers. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you again. All the best, Your Sandy Bay Holiday Park in Busselton

8/10 Good

Roger, Australia - WA - Perth

Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities: Tired, Old, No A/C. electric cook top; Value: Over-priced; Service: Inoffensive, Polite; We were there for 4 days, when we asked for new towels we were told its a camp site not a hotel,in a chalet that they were charging hotel prices for