Hotels near Capitol Mall

"The hotel is well presented, but there are a few things I would like to mention. The soundproofing was very poor—we could hear people at the end of the corridor, as well as in the rooms next to us. Reception did not make any effort to contact us, despite the fact that we didn’t check in on the first day due to our flight being cancelled. There were also no upgrade offers, even though the hotel did not appear to be very busy. The only aspect that worked well was housekeeping—consistently friendly and efficient throughout our stay. My recommendation would be to stay at a hotel chain run by a Western brand."

"One of the best hotel experiences I’ve ever had. Top notch from start to finish. The staff is incredible!"

"I had a very disappointing experience with this hotel. During check-in, there was no clear communication that items in the room—such as snacks and drinks in the fridge—were chargeable. This lack of transparency feels misleading, especially when these items are later billed at significantly inflated prices, reportedly up to five times their actual value, with additional hidden costs. The situation became even more stressful during checkout. Despite clearly informing the receptionist that I had a confirmed reservation, had already paid, and was running late for my flight, I was told I could not leave until all charges were settled. This nearly caused me to miss my flight. To avoid further charges, I returned everything I believed might be billable, including sachet coffee that appeared complimentary. It felt excessive and unreasonable, especially when even basic items were treated as chargeable. Overall, the experience was frustrating due to poor communication, lack of transparency on pricing, and inflexible customer service. I would strongly advise future guests to clarify all potential charges in advance to avoid similar issues."

"Beautiful hotel, excellent location"

"Beautiful hotel and located close to shopping and restaurants. Lovely staff and clean and comfortable room."

"Muy buena atencion"

"The breakfast was pretty decent, and the staff was friendly and helpful. Special mention to Enes Görkem Güney and Görkem Mecit who were very kind and helpful "

"This was my second time staying at Titanic City Taksim, and it was just as wonderful as my first visit. The hotel has a welcoming atmosphere, and the staff consistently go above and beyond to make the stay comfortable and enjoyable. Everyone was friendly, helpful, and attentive throughout my time there. The breakfast was also a highlight. There was a great variety of fresh options, and it was a perfect way to start each day. One thing that’s especially important to me is cleanliness, and the room absolutely met my expectations. Everything felt well maintained and spotless, which made it easy to relax and enjoy the stay. The location is another major plus. It’s within walking distance in both directions to so many fun things to do, from restaurants and shops to local attractions. I would highly recommend Titanic City Taksim and would happily stay there again."

"Amazing hospitality "