Hilton Hotels, Carshalton hotels

Overall the stay was good. They were having a eco- friendly promotion where they offered me 2 bottles of wines for not doing house keeping. Separately, on the last night, a request for a top up of tissue box and facial cotton/ cotton buds took me an unfortunate 3 calls to housekeeping and a 45mins wait to finally get the items. That was very disappointing.

Room was spacious and new. Towels were thick and clean. Hot water for shower were almost immediate unlike certain hotels that take a while to heat up. The breakfast selection must be one of the best around. In terms of location it’s very convenient and about 3-5 min to Victoria station where you can catch a train to Gatwick Airport. The bus terminal located here also means many buses end here. Becos the hotel is rather big and strangely designed, it can be a challenge walking through a maze...

Clean rooms

Convenient location

Good location near the train station and rooms were clean

I had a wonderful stay and would like to extend my sincere appreciation to Ms. Vibha for her exceptional hospitality. From the moment I arrived, she was warm, friendly, and genuinely attentive to my needs. Her dedication to providing outstanding guest service was evident throughout my stay. To my delight, Ms. Vibha generously upgraded my room to a beautiful suite with a kitchen, which significantly enhanced my comfort and overall experience. Her thoughtful gesture, combined with her...

Room was very nice and it’s conveniently located near the metro.

All is good 👍

My stay at Holmes Hotel was the best place I’ve stayed in for this 2 week holiday (out of 6 hotels/B&Bs). There wasn’t any particular staff member that stood out because all were consistent in providing good service, from check in, housekeeping, front desk, in room dining & Kitchen@Holmes. I would like to commend the hotel on the WhatsApp feature that made any potential difficulties/issues I had resolved in a speedy manner. There were 2 nights that I tried multiple times to call the...

First time staying in the hotel. Very central and convenient. Walking distance to Covent Garden. Short distance from the train stations that leads to other parts of connecting trains in the network. Lots of eateries around the area and easy to walk to China town, Piccadilly Circus, Soho, Oxford street.

Excellent location and quiet rooms. We appreciated the daily cleaning.