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Reviews of Chivatara Resort & Spa Bang Tao Beach

4 out of 5
Chivatara Resort & Spa Bang Tao Beach
69/55 Moo 3, Bang Thao, Choeng Thale, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 69 reviews" "
Rating 8 - Good. 23 out of 69 reviews" "
Rating 6 - Okay. 13 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Orpington

Liked: Cleanliness, staff & service, property conditions & facilities
All fine lovely staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel in a great location
Stayed 4 nights in Jan 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service
Amazing staff
Stayed 9 nights in Jan 2024

2/10 Terrible

Samira

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
away from the noise of patong not on the beach but a very nice resort for the price
Stayed 3 nights in Jul 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
Absolutely fantastic, staff very friendly and accommodating, amazing value for money, for me definitely Bang Tao’s best kept secret.
Stayed 5 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff and service, couldn't be faulted
Stayed 7 nights in Dec 2019

6/10 Okay

Anette

Liked: Staff & service
Stora och fräscha rum. Trevlig pool. 5min till stranden. Tyvärr var wi-fi mkt dålig, fast personalen bytte utrustningen. För att få kontakt var man tvungen att gå till receptionen. På rummen fungerade det bara periodvis. Frukosten var enkel. Är man bara ute efter stora trevliga rum är detta ett bra ställe, men behöver man ett starkt,snabbt och säkert wi-fi så får man leta efter något annat hotell.
Stayed 14 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very friendly and helpful staff. Quiet location that good for families with kids.
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff speaks NO ENGLISH. Their food is inedible. and one air conditioning was broken in the workout room. The manager was completely inflexible to accommodate little needs to satisfy the clients. they also have a nightclub there so forget about good night sleep. Boom boom boom wall shaking every night and drunk people yelling and screaming and singing. Everything was awful.
Stayed 3 nights in Sep 2018

8/10 Good

Nichola

Liked: Staff & service, property conditions & facilities
Average
The hotel has good facilities and a nice pool. The cleaners didn’t seem to do much other than make the bed. The toilet was starting to smell a bit after our four days. The beds were hard and not very comfortable. The hotel is situated in a street with many ladies of the night which may put some people off. Nightlife in terms of bars and atmosphere is surprisingly poor. I think the many Russians in the area stay in their hotels. The beach was lovely. Best part of it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Close to the beach, nice pool
Hotel is close to the beach, restaurants and places of necessities. Most of the staff is friendly, though their English language and knowledge of the area (like good restaurants, touristic places), could be better. Breakfast is adequate. Best thing is the pool. Wi-Fi connection is bad. Housekeeping is the biggest disappointment. They dont wash the cups/utensils. Bedsheets and towels have a lot of stains. They dont bother to remove the water that accumulated in the balcony, so it's not that pleasant to sit out. The layout of the bathroom itself is not ideal as the water from the shower goes to the areas of sink and toilet, making the whole bathroom damp and slippery.
Stayed 11 nights in Jan 2018

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
The staff was very inviting and very friendly. It was on a very beautiful property
Stayed 1 night in Oct 2017

8/10 Good

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Good location
Stayed 2 nights in Sep 2017

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are comfortable but the air conditioning is put in a dangerous spot over a doorway and as it leaked water overnight, I had a terrible fall when walking to the toilet in the dark unaware of the leak. A matt needs to be secured on the floor. Apart from that the pool is nice and there were nice restaurants nearby.
Stayed 2 nights in May 2017

8/10 Good

TIMOTHY

Liked: Staff & service, room comfort
Value for money
The location of the hotel is rather secluded and it was noisy in the evenings due to loud music coming from nearby bars. Once the room door was closed the noise level was a lot less audible though. The sheets weren't as cleaned as we'd expect them to be and the air condition wasn't working in the first room we were booked into - the hotel staff moved us to another available room and the aircon worked. It's a nice place but the cleanliness can certainly be improved.
Stayed 4 nights in May 2017

8/10 Good

Sam

Liked: Staff & service

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Unfinished Hotel
Holiday started badly, with difficulty finding Hotel. Whilst only about 300 metres from the Beach, this potentially lovely resort is in a side street, surrounded by Bars. On eventual arrival the reception welcome was warm and friendly. The Rooms are lovely, the Pool large, and quite gorgeous. The Breakfast was excellent, and very freshly cooked.. BUT despite Expedia, with gross misrepresentation, mentioned that only 4 Rooms were available, only 4 were actually occupied. The Hotel was eerily empty , few staff,and two sets of rooms still unfinished. In a few months it will be an excellent place to stay, if you can find it.

4/10 Poor

Frederic

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Notre chambre était au rez-de-chaussée odeurs de moisissure très présente je suis dans le bâtiment et croyez moi que l'odeur m'a brûlé les poumons. Changement de chambre encore rez-de-chaussée odeur toujours présente mais moins. Chambre pas contractuelle aux photos elles sont d'unes obscuritées. La clim fait un bruit d'enfer, la salle de bain en 15 jours jamais un coup d’eponge passé. Petit dejeuner tout est froid le café c'est de l'eau sale, les fruits c'est au compte goutte, il y en n'a pas souvent, l'assiette à disposition est si petite pour le nombre de personnes. La piscine très belle mais le chlore mon dieu on n'y perds la peau et la couleurs du maillot de bain.
Stayed 16 nights in Jan 2024

10/10 Excellent

Esa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

Håkan

Stayed 6 nights in Jan 2024

10/10 Excellent

Anthony Samuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the pool area. Excellent service from the staff aswell!
Stayed 4 nights in Dec 2023

10/10 Excellent

Mukda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familjeresa
Underbara människor, hjälper till med allting, jättetrevliga personal och väldigt bra service.
Stayed 3 nights in Dec 2023

8/10 Good

Marcus

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Sehr gutes Hotel für den Preis
Das Hotel war cut es waren nur 2 Sachen nicht so gut. Es gab leider bei den oberen Himmer keine Möbel auf dem Balkon. Dan war das gefälle der Dusche in die Falsche richtung und das Bad stand immer komplett unter Wasser. Sonst ein sehr gutes Hotel. Würde das Hotel nochmals Besuchen
Stayed 2 nights in Apr 2023

10/10 Excellent

benoit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Très bien mais…
Nous avons passé 3 nuits dans cet hôtel. Hôtel calme situé à 5min à pied de la plage et ses restaurants bien sympathique le soir. La piscine est grande et très agréable. Seul inconvénient dans cet hôtel, le personnel ne parle pas du tout l’anglais et ne le comprends pas. Les petits déjeuners sont corrects. Je le recommande
Stayed 3 nights in Apr 2023

10/10 Excellent

Ulrika

Stayed 3 nights in Mar 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra fräscha rum, sköna sängar. Bra läge i Bangtao Beach nära stranden och lite shopping. Frukosten var ok, dock fick man säga till ganska ofta om saker som fattades, tex glas, kaffekoppar, smör osv. Mest ryssar på hotellet.
Stayed 2 nights in Dec 2019

8/10 Good

DESMOND, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有泳池適合一家大小,不錯,服務員態度良好,主動介紹。環境清悠寧靜,但沒有每天的客房服務清理房間有點失望。
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Elin

Liked: Cleanliness, staff & service, room comfort
Prisvärt boende
Prisvärt boende med kort promenad från havet & många restauranger. Poolen var stor & fin. Trevlig personal & helt okej frukost. Lite slitet med rent. Bra gym på hotellet med löpband & hantlar.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
3stjärnigt??
Uppfyller inte ett 4stjärnigt hotells standard! Plus för jättetrevlig personal, fint poolområde, nära stranden, bekväm stor säng och rymligt rum. Minus för badrum med stora rostfäckar på toalettstol, illaluktande, ofräsch duschränna och inte 4stjärnig standard. Frukost likaså, ofräsch salladshörne, dålig kvalité på det som erbjöds överlag och den enda form av ägg som kunde åstadkommas (även efter förfrågan) var kokta ägg. Katastrofalt kaffe (blaskigt färgat vatten)! Bokhörnan hade ett konstigt lånesystem, så det gick inte att byta ut sin utlästa bok. Spenderade helgen i området men valde att inte förlänga min natt där utan bokade nästa natt på annat ställe. Hade varit helt okej som 3stjärnigt
Stayed 1 night in Mar 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superfint rum, pool och miljö. Fanns ett fint litet gym (som jag inte använde 😜). Ca 5min promenad till stranden. Trist frukost och halvkasst wifi
Stayed 14 nights in Jan 2019

2/10 Terrible

Gerry

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Varning
Receptionspersonal som ej talade någon engelska vid incheckning. När vi beställde lunch så beklagade sig servitören för oss hur mkt han var tvungen att jobba och att det var så jobbigt för honom. När vi väl fick lunchen så hade han glömt en maträtt och tagit fel på en annan. Samtliga frukostmaträtter som tex bacon pannkakor mm, serverades kalla. Hotellet ligger granne med diverse krogar som helt uppenbart bedriver prostitution, inget familjevänligt område! Det enda som va bra med hotellet var deras sängar!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Badet bør renoveres, vannet fra dusjen ligger på gulvet hele dagen (tørker ikke opp) . Bye støy utenfor.
Stayed 4 nights in Dec 2018

10/10 Excellent

Dirk, Wolfsburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Pool, nicht weit zum Strand, nettes Hotelpersonal, gerne wieder :-)
Stayed 5 nights in Oct 2018

6/10 Okay

tiger, hk

Liked: Staff & service, property conditions & facilities
靠近海灘,停車位小
一般來說可以,價錢平,地點不太方便,自駕還可以,附近有小量餐廳,去芭東要半小時,浴室殘舊,沒有浴缸,健身房小,服務人員很好,有禮
Stayed 4 nights in Oct 2018

4/10 Poor

Nadia, Ivry-sur-Seine

Liked: Cleanliness
Hôtel pas très accueillant les salles de bains sont vieillottes, la chambre est correcte mais ce n’est pas un 4 étoiles pour moi juste la piscine est top grande et entretenue. Le petit déjeuner est horrible café bouilli est inbuvable bref pour moi ce n’est pas un 4 étoiles
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Walking distance to the beach, 5 min. Plus for nice pool.
Stayed 2 nights in Jan 2018

8/10 Good

Anna

Liked: Room comfort
Bra men kunde varit bättre
Mysigt hotell med fint poolområde i härliga BangTao. Blek frukost men insåg att de lagade omelett på beställning vilket höjde betyget. Strul med rummets el och aircon. Sov totalt i tre olika rum pga detta vilket rörde till det för oss. Ingen kompensation erbjöds. Dåliga på engelska i receptionen men dom gjorde så gott dom kunde. Mestadels ryska barnfamiljer på hotellet.
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel bien personnel pas au top.sinon très belle piscine.proche de la plage et de s restaurants
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Léger manque de professionnalisme du personnel Compense par superbe piscine La mer à 5minutes
Stayed 3 nights in Dec 2017

4/10 Poor

Markus, München

Disliked: Cleanliness, staff & service, property conditions & facilities
Runtergekommen und schlechtes Essen
nicht zu empfehlen für den Preis in Thailand. Essen war schlecht und das Hotel war runtergekommen und zum Teil dreckig
Stayed 3 nights in Dec 2017

8/10 Good

Kimmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2017

10/10 Excellent

Marie , corse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et services
Chambre propre et spacieuse, personnel dévoué et efficace, petit-déjeuner correct, tous les ingrédients sont réunis pour passer d'agréables vacances. L'environnement immédiat (glauque et humide) peut être déroutant de prime abord mais une fois le seuil de l'hôtel franchi, la sérénité domine. La plage est à 5 min a pied.Une belle piscine. Toute la famille est satisfaite!
Stayed 5 nights in Oct 2017

10/10 Excellent

nicklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Litet hotell med stor pool
Vi trivdes verkligen på det här lilla familjära hotellet. Barnen (7 och 11) älskade den stora poolen som är 1,75 m djup, men grundare i de yttersta delarna. Hotellet är lite av en oas bland barerna på den annars lite trista gatan. Ungefär hälften par och hälften familjer när vi var här i slutet av februari, början av mars. Gott om plats i poolen och många lediga solstolar. De flesta gästerna verkade vara från Ryssland, Finland, Sverige och Frankrike.