Hotels in Chula Vista

"The property is beautiful and the staff are super nice. We are definitely going back."

"Everything was excellent, however not much for kids to do, in the 13-17 yr age range."

"ZERO instruction on getting to room. No welcoming, help with luggage, or any kind of complementary service. Spent an hour walking around because our building didn't exist on the map. Staff didn't seem to care about assisting us, and manager threatened to kick us out for voicing our concerns. In order to get any service at the room required 3+ calls to front desk. Staff was not happy or helpful, had to seat myself at restaurants most of the time and go out of my way to get cutlery or drinks. Dangerous open electrical wiring left open on street lamps, 2 days had power random outages Room card stopped working randomly and had to walk all the way to reception, drinking water not available until 9am even from front desk. Mini bar was difficult to get refilled in general. Floor was dirty, even after room was cleaned, and weird stains on the sheets. Beach was full of harassment from vendors, even behind the string gate, couldn’t even sit and enjoy a drink. No staff was present to put out sun shades for chairs Terrible experience, mostly due to staff. I will not be returning to a Riu"

"Food was amazing. Only issue wa with Alejandro at the front desk. When we said no to a time share tour he changed our room to a bottom floor The resort was less than 50% occupied and he Mention we were on the top floor with ocean view Everting else was a great choice to go. Just might not come back due to Alejandro. "

"Beautiful and calm place to vacation!"

"Payed for ocean view got palm trees blocking the said view. Hotel was not accommodating "

"Very nice it won’t inclusive resort. Rooms were nice. Food was very good, with a good selection of places to eat."

"This hotel is amazing great views great food great drinks, highly recommend…. Words could never describe the beauty"

"Beautiful property! Everything was amazing. "