Hotels near Costa Azul Beach

"My family and myself had a great time. Staff is very friendly and very helpful. Gabriel from Concierge was very kind and helped me through our stayed, he setup dinner reservations for my family and more. Gabriel goes beyond his scope of work he wanted us to an amazing time during the our stayed. Thank you, Gabriel and Staff for treating us so well. "

"We had an exceptional experience at the Viceroy Hotel while celebrating my fiancée’s birthday. The property itself is stunning with beautifully designed, modern, and effortlessly luxurious. We stayed in one of the penthouses. A special thank you to our host, Victoria, who truly made our stay unforgettable. She was attentive, responsive, and consistently went above and beyond to ensure every detail was perfect. She is definitely an asset to the resort. I’d recommend her if you’d like a host that takes pride and servicing her clients. Her level of care did not go unnoticed. I would also like to recognize “Hope” at the front desk for her professionalism and warm hospitality during check-in. She made the arrival experience seamless and welcoming. Overall, every staff member we encountered contributed to a high level of serve that exceeded expectations. We would absolutely return and highly recommend this resort to anyone seeking a refined and memorable stay."

"The hotel facilities and cleanliness are excellent. However, the service is lacking. Some of the managers are not very service-oriented and can be quite petty."

"Great "

"The staff needs better training as they are not that friendly."

"All was good experience, we enjoyed the gym facility and the great trainer. She was excellent i wish I could bring her home lol"

"My stay overall was pleasant. I felt like the hotel itself is very clean and the staff is polite and very kind. I gave it four stars because the place is run down a bit. They have a beautiful water façade that was empty. The pool is missing tiles and all the furniture looks like it has been there since day one. The breakfast was pretty good. They have a great spread that changes slightly every day so I encourage people to get the all-inclusive breakfast. The location is also really good. You can always exit the property to get food and explore the town a little more."

"While there were several highlights during our stay, the experience was overshadowed by a lack of dining inclusivity and a very troubling interaction regarding a timeshare presentation. The Highlights: The poolside wood-fired pizza was amazing—a huge shout-out to Jose Luis for his incredible work. The entertainment staff was also fantastic and kept things engaging; Daniella, Victor, and Alexandra did a great job keeping the energy up by the pool. We also want to recognize the excellent service at the swim-up bar and from the servers. Raul is an amazing bartender, and Paulina, Luis, and Salique provided top-tier service that truly stood out. Additionally, while the nightly shows were very enjoyable, the audio system was a bit of a struggle—the speakers made it difficult to listen comfortably at times. Areas for Improvement: The experience for vegetarians was very poor. Options were extremely limited across breakfast, lunch, and dinner. Even the snack bar lacked vegetarian burgers, and we had to ask the chef to specially prepare veggie sushi at lunch. Most distressingly, we felt racially profiled during the timeshare presentation. As Indians, we were not offered the same gifts for attending that were being offered to others. Overall: It was a good stay thanks to the hard-working staff mentioned above, but it would have been a much better experience if the resort provided better vegetarian variety and ensured all guests are treated with equal respect regardless of their backgrou"

"The hotel is perfect to relax and get away from the crazy downtown area. You can sit and stare at the beautiful ocean all day. The staff is super friendly and helpful. Betty was very sweet and helpful. "